I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... Ver más
Staff was kind and welcoming . Purchase was fast and simple. Assistant greeted me as I walked in and had a positive attitude. Cashier made the process of paying very simple and smooth
La empresa ha respondido
The quality and ddsign of your products are excellent. The value is also fair but the most is the people behind every shop that i went to, they’re friendly and professional to their job. If I’m the CE... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Romford
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
N20/N21 The Liberty Centre, RM1 3RL, Romford, Reino Unido
- 01708 760588
4,7
Excelente
143 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It was really easy to pick up my coat
It was really easy to pick up my coat. I went in and out the store in 10 minutes. The woman was super polite. I gave her my verifications. She asked her colleague to get the code small interaction but quick and flow really appreciate you.
12 de septiembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Staff was kind and welcoming
Staff was kind and welcoming . Purchase was fast and simple. Assistant greeted me as I walked in and had a positive attitude. Cashier made the process of paying very simple and smooth
6 de septiembre de 2025
Respuesta de Superdry - Romford
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff made you feel welcome and that your purchase was fast and simple. It's great to know that you were greeted with a positive attitude and that the payment process was smooth.
Superdry
I wish there was a negative review to…
I wish there was a negative review to give e. I was treated with utmost racism by store manager. While going through the check out a store own employee was taught how to create an account to earn points on shopping. While the sales assistant try to check me out through the other free till he was stopped by this store manager/or who ever. He was a tall broad man with long thin hair. Never ever went there again and neither ever shopped from Superdry ever again.
15 de mayo de 2025
Opinión espontánea
Amazing experience at Superdry
Amazing experience at Superdry. Storage manager was an incredible help in choosing the right stuff for me and is great to have a good chat with. Would definitely return again
5 de agosto de 2025
Great customer service approach in…
Great customer service approach in store and asked if I need help, advised well.
And effective close of sale
28 de julio de 2025
The person who served us was friendly…
The person who served us was friendly and helpful..love to see more offers and variety
23 de julio de 2025
Fantastic jacket
Fantastic jacket! I’m so happy with my purchase. The coat is slim fit and stylish. I took a chance on purchasing khaki as I only like everything in black! I made a fantastic choice! Full hood, deep pockets, I would have liked an interior pocket but it’s all good. I would fully recommend! I’m slim build with a flat chest so just be aware if you’re not slim build, don’t go for this particular style in ‘slim build.’
8 de junio de 2025
Good customer service on 17/06/25
Good customer service. The staff serves me with a smile , kind heart and helpful. Make things easy for me . Thank you
8 de junio de 2025
Great service and good advice from Alex…
Great service and good advice from Alex in Romford.
10 de junio de 2025
Great service in the Romford branch.
2 de mayo de 2025
Excellent customer service received at Superdry Romford Essex , England
Excellent customer service received at the Romford Essex branch.
Staff were super helpful and friendly. Nothing was to much trouble for them.
25 de marzo de 2025
Great choices of clothes
Great choices of clothes, very I catching, great material . well comfy and great quality.
24 de febrero de 2025
Good quality coat
Bought a coat from here recently and I’m in love with it! So warm and comfy also the person that served me was lovely and kind it’s nice to know there’s still kind people in the world.
19 de febrero de 2025
Excellent service
Daniel the manager was very helpful in helping me find clothing
25 de enero de 2025
Opinión espontánea
Great product and great service
Great product and great service. Easy to use website and to order
15 de diciembre de 2024
The 3 DAN'S!
The 3 DAN'S!
They all deserve a raise no matter how much they are on because if it wasn't for their excellent customer service, we would not have made the purchases we did.
We even went back the following day and spent more.
Much thanks to you all, especially the Dan the Manager
Highly recommended!
9 de diciembre de 2024
Opinión espontánea
Respuesta de Superdry - Romford
Hello,
We are so happy to hear about your positive experience!
It's wonderful to know that our team members went above and beyond to provide excellent customer service. We strive to create a welcoming and enjoyable shopping experience for all our customers, and it's rewarding to hear that we achieved that for you. We will be sure to pass along your kind words to the team.
We hope you have a lovely Christmas,
Superdry
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.