This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Ver más
Localización
Cambiar localizaciónUnit SU42 West Quay Shopping Centre, SO15 1QF Southampton, GB
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Consulta las opiniones de los clientes
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Ver más
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Ver más
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Southhampton
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Reino Unido
- 02380 637701
4,6
Excelente
201 opiniones
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Excellent clothes just staff aren’t really interested
Clothes are excellent and I buy from here a lot. Spent a good Hour in store but not a single member of staff approached me.
They weren’t really interested in helping. Shame really as I spent £500 and would expect some sort of staff interaction
4 de julio de 2025
In store purchase
Made purchase in store, shop and staff were welcoming and friendly and atmosphere relaxed. Store was clean and tidy and clothes well made as usual.
8 de mayo de 2025
I like shirts.
27 de marzo de 2025
No tall section
Tall people, AVOID. The skirts are incredibly short and there is no longer length options (midi, maxi, etc). Really disappointing as this company produces nice clothing but is missing out on so many customers.
23 de marzo de 2025
Opinión espontánea
Staff very polite and helpful refunded…
Staff very polite and helpful refunded within 36 hrs. I know you do paperless but a receipt on return to prove the item has been returned as what other proof is given once the item has been handed over its your word against theres
23 de febrero de 2025
Great winter wear
Love the clothing, would always recommend.
I love the tops and jumpers as they are comfy, cozy and warm.
20 de diciembre de 2024
Fast delivery
Went into the local store they didn’t have the size we needed so the staff member ordered online for us, very friendly quick delivery many thanks
15 de diciembre de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I love Superdry
The best quality of clothes and the best styles. I simply love Superdry.
12 de diciembre de 2024
Respuesta de Superdry - Southhampton
Hello,
Thank you for your kind review!
We're thrilled to hear you love our clothes and styles. We strive to provide high-quality products that meet our customers' expectations.
We hope you have a lovely Christmas,
Superdry
Everything was perfect
Everything was perfect, my jacket size was real , very nice style very good quality, in the shop service was nice and helpful!!
7 de diciembre de 2024
Good service
17 de octubre de 2024
Absolutely awful delivery
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instruct over the phone delivery guy where to go and we live on main street like more simple address he can’t find. And now new delivery and same story. Delivery guy told me he can’t find address and because is dark he doesn’t see numbers of houses. He already 3 times attempted my delivery. Never ever i am going to order anything from SUPERDRY. I lost two days at home waiting for delivery which never came. Better different brand than to wait nearly two weeks for two jackets, just unbelievable.
20 de octubre de 2024
Opinión espontánea
Respuesta de Superdry - Southhampton
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Customer Care
Knew what I wanted just walked in east…
Knew what I wanted just walked in east to find had my size all was perfect
19 de septiembre de 2024
I love the quality and the athletic fit…
I love the quality and the athletic fit of superdry clothing. Especially the polo and tops. Great prices too. Will keep buying as long as they don’t change the fit
3 de septiembre de 2024
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