Sur La Table Opiniones 

Respuesta de Sur La Table

26 nov 2025

Hello Michael,

Thank you for sharing your experience with us. We’re very sorry to hear that your product arrived damaged, but we’re glad Ian was able to assist you right away and get the issue resolved. We’ll be sure to pass along your kind words to him.
Your feedback means a lot to us, and we appreciate you giving us the opportunity to make things right. If there’s anything more we can help with, please don’t hesitate to reach out.
Thank you for shopping with us!

Respuesta de Sur La Table

26 nov 2025

Hello Esther,


Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve been enjoying your orders and that your experience with our Customer Service team has been so positive. It’s great to know Ian was able to assist you quickly and help with the price match—I'll be sure to pass along your kind words to him.

We truly appreciate you as a returning customer, and we’re grateful you took the time to share your experience. If there’s ever anything else we can help with, please don’t hesitate to reach out.

Thank you again for shopping with us!

Respuesta de Sur La Table

Actualizada el 21 nov 2025

Hi David,

Thank you so much for taking the time to share your experience. We're truly glad to hear that Carlos was able to assist you and help get everything sorted out. We’ll be sure to pass along your kind words—feedback like yours means a lot to our team.

We’re also happy to hear you’ve enjoyed our products in the past. If there’s ever anything else we can do to help, please don’t hesitate to reach out. We’re always here to support you.

Respuesta de Sur La Table

13 nov 2025

Hello Daniel,

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We always aim to provide quality products and excellent service, and we regret that we didn’t meet your expectations this time. Please reach out to us directly at 317-559-2041 so we can look into this further.

Respuesta de Sur La Table

13 nov 2025

Hello Briana,

Thank you so much for your kind words! We’re thrilled to hear Ian was able to help you so quickly and make your experience a great one. We’ll be sure to share your feedback with him—he’ll really appreciate it!

Respuesta de Sur La Table

28 oct 2025

Hello Marea,

Thank you so much for sharing your kind words! We’re delighted to hear you had such a fun and enjoyable experience cooking with Victoria — she truly makes every class special. We’ll be sure to pass along your compliments to both Victoria and Justin; they’ll be thrilled to know they helped make your class memorable.

We look forward to welcoming you back soon for another delicious and inspiring cooking experience!

Respuesta de Sur La Table

21 oct 2025

Hi Wendy,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Monica was helpful throughout your order.

It’s great to know everything arrived quickly and in perfect condition — and that you’re loving your beautiful Halloween plates! We’re also glad we could quickly take care of the price adjustment for you.

We truly appreciate your support and look forward to serving you again soon.

Happy Halloween! 🎃

Respuesta de Sur La Table

9 oct 2025

Dear Deborah,

Thank you so much for your kind words! We're thrilled to hear that Nestor was able to help you with your class exchange so smoothly. It's always our goal to make things easy and enjoyable, and we're glad your experience reflected that.

We hope you have a fantastic time at your new class — happy cooking!

Respuesta de Sur La Table

8 oct 2025

Dear Customer,

Thank you for taking the time to share your experience.

We’re so pleased to hear that Chris Hernandez was helpful and friendly while assisting with your order cancellation. Providing attentive and supportive service is always our priority, and it’s wonderful to know Chris made the process smooth for you.

We truly appreciate your feedback and your continued support. Please don’t hesitate to reach out if we can assist you with anything else.

Respuesta de Sur La Table

8 oct 2025

Dear April,

Thank you so much for sharing your thoughtful feedback.

We’re delighted to hear that Chris Hernandez provided you with such a positive experience. It’s always our goal to ensure that every customer feels heard, valued, and supported, and we’re glad to know Chris took the time to listen and clearly communicate next steps regarding your transaction.

Your recognition means a great deal to us, and I’ll be sure to pass along your kind words to Chris and our team.

We truly appreciate your continued support and look forward to welcoming you back to Sur La Table soon

Respuesta de Sur La Table

7 oct 2025

Dear Cory,

Thank you so much for taking the time to share your kind feedback!

We’re thrilled to hear that Christopher was helpful and communicative throughout your experience. It's great to know he was able to promptly resolve your concerns and keep you informed every step of the way.

We’ll be sure to pass along your comments to him and the rest of our team — it truly means a lot.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Respuesta de Sur La Table

6 oct 2025

Hi there,

We're really sorry to hear about the trouble you've had unsubscribing from our emails — that’s definitely not the experience we want you to have.
Hello Kenneth,

To help resolve this as quickly as possible, could you please send us a direct message with the email address you'd like to unsubscribe? Once we have that, we’ll be happy to take a closer look and ensure you're fully removed from our mailing list.

Thank you for your patience, and again, we apologize for the inconvenience.

Respuesta de Sur La Table

23 sept 2025

Hi Katie,

Thank you so much for your thoughtful message! We’re so glad to hear that you had a great experience ordering from the wedding registry and that the casserole set was a hit — we hope it becomes a treasured piece for the happy couple.

We also truly appreciate your kind words about our customer service. Darieel will be thrilled to hear your feedback — we’re lucky to have them on our team!

It’s wonderful to know that the direct-to-recipient shipping made the process smoother for you. We aim to make gift-giving as simple and special as possible, so your comments really mean a lot.

Thanks again for choosing us — we hope to serve you again soon!

Respuesta de Sur La Table

6 oct 2025

Hello RL, Thank you for taking the time to share your experience — I’m truly sorry to hear about the issue with your tea kettle and the frustration you’ve felt throughout the process.

While our return policy does cover a 30-day window for returns or exchanges, we completely understand how disappointing it is when a product doesn’t meet expectations — especially one from a trusted brand like Le Creuset. I'm glad to hear they were able to replace the kettle under their warranty, but I recognize that this experience has left you feeling unsupported by us.

Your feedback is important, and we’ll be sure to pass it along internally so we can continue improving the service we offer. If there’s anything else we can do to assist you, please don’t hesitate to reach out directly.

Respuesta de Sur La Table

18 sept 2025

Hello Shannon,

Thank you so much for your kind message! We're sorry to hear the original gift arrived damaged, but we're thrilled that Monica was able to get a replacement to you so quickly.

I'll be sure to pass along your thanks to her — she'll be so happy to hear your appreciation!

We're always here if you need anything else.

Respuesta de Sur La Table

15 sept 2025

Hello Stephanie,

Thank you so much for your continued support and kind words! We're thrilled to hear you've been a loyal Sur La Table customer for years and that you love our products. We're especially glad Joe was able to take care of the issue quickly and provide the excellent service you deserve. We truly value your loyalty and look forward to serving you again soon!

Respuesta de Sur La Table

8 sept 2025

Dear Greeg,

Thank you so much for your kind words!
We're thrilled to hear that you had such a positive experience with our team. Your feedback means a lot to us, and we’ll be sure to share it with everyone who helped support you. If there’s anything else you need, we’re always here to help!

Respuesta de Sur La Table

31 ago 2025

Thank you for sharing your experience with us, Gloria. We sincerely regret the frustration you encountered with your cooking class reservation.

Individuals aged 14 - 17 must be accompanied by a paying adult, as it is stated in the class information, which means that the adult has to purchase a seat for the class as well. Unfortunately, the class was sold out and there were no more spaces available for purchase.

Since the information is available and visible on the website, and we require a 48-hour notice to cancel or exchange a class, we can no longer provide you with a refund or credit.

We will review the wording on our website to make our policies clearer and more visible going forward to avoid any confusion.

Respuesta de Sur La Table

24 ago 2025

Thank you so much for sharing your heartfelt feedback. We're delighted to hear that Diana was able to turn your situation around and fix it with such professionalism and care.

We appreciate your business, and we'll be sure to pass along your appreciation to her.

Respuesta de Sur La Table

24 ago 2025

Thank you so much for sharing your experience, Andrea, and for choosing to shop with us for the very first time! I'm glad that Ian was able to step in and redirect the order to your current address. That kind of responsive and helpful service is what we strive for.

We're excited to know this won’t be your last order with us. In the meantime, enjoy your new peppermill. You should expect it by next week.