Switch2 Energy Opiniones 3467

amazing and quick friendly customer service . Ben was great !

Craig , great service changing the Heating Unit

The staff that served me today was very patient , polite and very helpful .
As i am a new customer so I can't say much about the service you provid

Thank you.

Great customer experience and fast service, minimum waiting time

I had a query and it was dealt with in timely and polite manner by Lauren.

Mr P Brown

I called Switch 2 to discuss the recent change over from Veolia, as I was very confused! Lauren was brilliant. Very informative, kind, calm and helpful. I would highly recommend Lauren for sure!!!

The two engineers who arrived on time were very approachable and understood my concerns immediately. They provided a friendly service and I trusted them on entering my home.
Thanks to Georgios and his colleague

They are very friendly and nice. Solved my enquiry very soon and didn’t let me wait for long to pick up my call. Highly recommend.

Thanks Jack for helping me out with the physical copy of the bill and sending it to my registered address. Sincerely appreciate the support and help as this was urgent for me.

The Customer Service Adviser was very helpful and provided me with the information I required

Very helpful member of staff. Customer service was on point

It's seems impossble to pay switch2 by card. Direct debit is not available on their website. Requires a phone call to request a Direct debit email to be sent, but the Direct debit link doesnt work. Their help line announces the same old "error" message for their "new" customer service helpline menu options, and then forwards you to an operator. Which, I will grant you, is rare they are a real person and usually only a few minutes wait
But. It's 2026 how are they stuck in the 1900s?

Good reception service, very professional and she handled my call very well.

Prompt customer service

I didn't have to wait too long to speak to a customer service advisor. My advisor, Lauren, was so great and she helped me in seconds. She was thorough with her explanation of my problem. The solution was quick and service was great.

She very helpful and nice lady thank you your service

I just phoned your company. And the lady spoke to was very helpful and polite.

Very helpful at short notice.

I rang Switch2 26/05/2026 with a query. The customer service person I spoke to immediately sorted out my enquiry. The customer service person was knowledgeable, friendly, helpful and efficient. That's why I rate Switch2 five stars.