Symonds & Sampson Opiniones 

424
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Will and his team at the Sturminster Newton branch were absolutely fantastic during the sale of my Mum’s flat. It was a deeply challenging process and their guidance and persistence were brilliant - t... Ver más

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Valorada con 5 estrellas sobre 5

We recently sold our house with Symonds and Sampson. We used the Sherborne office, massive thanks to Kirsty, Amy and Kim. From our initial chats with various estate agents before putting our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although Peter wasn't our estate agent, he was constantly providing us with updates and helping to unstick problems between all parties. This was a real plus, as there were some difficult moments and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have just finalised a letting contract through Symonds &Sampson and have been impressed with the efficiency of all the staff that we had the pleasure to deal with. Trudi and Gemma from the let... Ver más

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Información sobre la empresa

  1. Finanzas y seguros

Información proporcionada por diversas fuentes externas

Symonds & Sampson are well established estate agents, auctioneers and property professionals in Hampshire, Wiltshire, South Somerset, Dorset and East Devon.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

424 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(424)

84 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Consistently good service

Having purchased two properties over the years via Symonds and Sampson and now selling our home via them we have always experienced the highest quality service. Our recent purchase was via auction which is a highly stressful experience throughout, through which we were very well supported. We are receiving extremely good advice from a very experienced team particularly James and Graham.
I would thoroughly recommend them.

15 de noviembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Mark,
Thank you for your kind words. Having lived next door to ‘Content’ as a child, the opportunity to sell this fantastic house was particularly special. It was a pleasure to impart that little extra bit of knowledge that once being a neighbour had given me. The house is now in your safe hands and will, I am sure, continue to be cherished. Best wishes, Graham

Valorada con 5 estrellas sobre 5

Selling my Grandparents Property

Selling my Grandparents Property

Symonds and Sampson were appointed to sell my grandparents home, which was a big thing for the family, having been in my grandparents ownership for nearly 40 years. They acted swiftly, professionally and sympathetically throughout the whole process, and got my grandad exactly what he was looking for. I would highly recommend Symonds and Sampson to family, friends and work contacts, with a special mention to Graham and Bridget for their efforts and communication throughout. Outstanding service in a difficult market!

27 de noviembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear James, Thank you from both of us for the kind words. It has been a delight to be of service to three generations of the family, and we are so pleased that our auction service proved such a smooth and successful way to sell your special family home. Best wishes from Graham, Brigit and all the team

Valorada con 1 estrellas sobre 5

Sexist and false information

They have a bungalow for auction, we done two visits to the property and found that the property has multiple issues that aren't in the listing, such as mundic and the property foundation is moving, the property has cracks in the walls going all the way through , we called and after a bit of back and fourth they admitted knowing this but wouldn't amend the listing "Building safety issues: No" when this was mentioned to them by my mum they were rude on the phone and said "I am just a women off the street and don't know what i am talking about" despite myself having bought more then a few properties in my years" terrible service and the property is not mortgageable despite listing

25 de noviembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Mr Wilschere, Symonds & Sampson welcomes and encourages feedback from our clients but does not engage in dialogue on public websites. We will review any issues raised professionally and, most importantly, confidentially, including through our formal complaints process, details of which can be found on our website. Kind regards.

Valorada con 2 estrellas sobre 5

A bumpy ride

The Staff were very personable, however the sales chat was inaccurate.
The exaggerated potential customer base was also not accurate.
Inaccuracies in listing & measurements contributed to a 2 year dispute with the VOA & Council tax.
We were advised to go for an auction option at the start which we declined. When we did finally go down that route we got no interest?
We were a difficult property to categorise, an issue that was never truly resolved. As a very individual property I can understand some difficulty but an issue professionals should be able to overcome.
Their lack of communication was very evident during a 7 month sale process, the silence was deafening.

In all, a less than impressive service, but nice people.

25 de octubre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Mr Twose, Thank you for taking the time to leave a review. Symonds & Sampson welcomes and encourages feedback from our clients but does not engage in dialogue on public websites. We will review any issues raised in a professional and, most importantly, confidential manner, including through our formal complaints process, details of which can be found on our website.

Valorada con 5 estrellas sobre 5

Really great

Really great! Thanks so much!

13 de noviembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Flora, Thank you so much for your kind words. The Beaminster team all wish you the best of luck in your new home!

Valorada con 5 estrellas sobre 5

I can’t praise the team at the…

I can’t praise the team at the Ilminster office highly enough. They show great professionalism along with an understanding and caring attitude. Buying and selling a property can be very stressful and they definitely guide you through all the ups and downs! Thank you team Ilminster keep up the good work!

12 de noviembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Thank you both so much for your kind words. It has been such a pleasure to help you with your sale. We would love to have found your new home, but it was a pleasure showing you around our properties. We're thrilled to have been able to support you through the buying and selling process and help make it a little less stressful - and reassuring to know that you felt guided and looked after. We hope to keep in touch in the future. Best wishes from all the Ilminster team

Valorada con 5 estrellas sobre 5

Property purchase

Smooth handling of home purchase, friendly staff, great service.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Serena, Thanks so much for your kind words; we were so pleased to be able to help you with your move. Best wishes from all the team in the Ilminster office.

Valorada con 5 estrellas sobre 5

James at Symonds and Sampson made…

James at Symonds and Sampson made selling my property very easy. His expert advise and up to date knowledge of the market helped me achieve the best possible deal. When the buyer had problems his advice proved invaluable and he soon smoothed over the potential sale collapse. I could not be happier.

25 de octubre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Sam, thank you so much for your kind words. It has been a pleasure to work with you. I wish you all the very best for the future. Best wishes James

Valorada con 5 estrellas sobre 5

Jeremy and the Symonds and Sampson team…

Jeremy and the Symonds and Sampson team in Yeovil managed our house sale with friendly efficiency and professionalism. They dealt superbly with some challenging situations that arose along the way. We would use them again (but hopefully won’t have to!) and recommend them to others.

4 de septiembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Janine, Thank you for your kind words. We are delighted to have sold your lovely house in Yeovil and even more happy that you found your dream bungalow through us, too! Many congratulations, and thank you again. Best wishes from Jeremy and all the Symonds & Sampson team in Yeovil

Valorada con 5 estrellas sobre 5

Great experience as a prospective tenant

From the first enquiry to the lettings team at Poundbury office the whole experience has been fantastic. I was kept fully informed and the viewing and the signing up for tenancy was simple straightforward and prompt . Any questions I had were swiftly answered and they clearly had excellent relationship with the landlords too . Rosie was great on phone and email enquiries an absolute pleasure to deal with this company. Thank you

1 de octubre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Louise, thank you for your very kind words. It was an absolute pleasure to act on your behalf and we wish you all the happiness in your new home. Best wishes from Rosie, Ismay and Zannette in Poundbury Lettings

Valorada con 5 estrellas sobre 5

Professional

Very helpful and prompt with replies to queries and the process to register was straightforward. The phone bidding was clear and the people I spoke to were professional, and friendly.

3 de octubre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Thank you, Richard, for taking the time for your positive review.
As you can imagine, it takes quite a team to organise an auction, and your appreciation for our staff's responsiveness and clear guidance is good to hear.

Thank you for making my task of bidding on your behalf over the telephone so straightforward; your instructions were calm and measured. I am sorry we weren’t successful on this occasion, but I would be delighted to act on your behalf in the future.

Best wishes,
Angela

Valorada con 5 estrellas sobre 5

Great service and professionalism

Great service from James and the team in Sherborne. On changing to them for our house sale things were easy and the house was sold and completed within a few months. Great communication, going above and beyond and giving good advice. We would highly recommend them.

13 de septiembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Will and Helena, Thank you so much for your kind words. It has been a pleasure assisting you, and we wish you all the very best. Best wishes from James and the Sherborne team.

Valorada con 5 estrellas sobre 5

Friendly and approachable.

Thanks you to all at symonds & Sampson illminster for all your help on my property purchase, especially Julie who kept me updated and was very friendly and easy to approach on questions that I needed answering. thankyou.

9 de septiembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Lorna, thank you very much for your kind words. It was definitely a marathon effort for all concerned, and we thank you for your patience throughout. We hope you’ll be really happy in your new home! Best wishes from all the Ilminster team

Valorada con 5 estrellas sobre 5

Wonderful experience

Have had such a wonderful experience with the dorchester branch! Rosie, in particular, has been very attentive and helpful and made the whole rental process as stress free as possible! Thank you!

5 de septiembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Hazel, Thank you for your kind words. Ismay, Zannette and I hope you will be very happy in your new home! We are confident that your positive experience with Symonds & Sampson will continue throughout your tenancy with our Property Management department.
Best wishes from all the Poundbury lettings team

Valorada con 5 estrellas sobre 5

Excellent service yet again from Yeovil lettings team

Excellent service yet again from Trudi, Karen and Gemma in the Yeovil Letting team. They handled the letting of my latest property with great professionalism, dealing swiftly with all showings and and supporting paperwork whist keeping my needs in mind and communicating fully. Always somebody to answer the phone and discuss with me, the service far outshines any of my previous letting agents. Thank you once again.

7 de septiembre de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Andy, Thank you for your kind words and for the opportunity to work with you again, it is always a pleasure and we look forward to the next time. Best wishes Trudi, Karen and Gemma.

Valorada con 5 estrellas sobre 5

ABOVE AND BEYOND

From our first dealings with Rosie and the lettings department at Poundbury, Dorchester, right through to receiving the keys, our experience has been more than positive throughout. Being new to the process of securing all the references and information required we can't imagine how we would have coped without the care and patience and attention to detail from the whole team.

22 de julio de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Stephen, Thank you for your kind words. It has been a pleasure to help you find a property, and we hope you will be very happy in your new home, best wishes from Rosie, Ismay and Zanette

Valorada con 5 estrellas sobre 5

What an asset Matt is to Symonds &…

What an asset Matt is to Symonds & Sampson. Always quick to answer any questions. Made the whole selling experience easy. Thank you.

30 de agosto de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Rod, Thank you so much for your kind review. We all wish you the best of luck with the next chapter in your life, best wishes from Matt and all the Beaminster team

Valorada con 5 estrellas sobre 5

Excellent and Proactive

We’ve just completed our purchase of a property marketed by Symonds & Sampson, dealing primarily with Julie Moore. They were brilliant from start to finish and in particular were really proactive, speaking to parties up and down the chain in order to keep things moving. They were also just thoroughly pleasant to deal with. As I was the buyer it’s worth noting I wasn’t actually Symonds & Sampson’s client so they didn’t owe me anything, but I think it’s a mark of their professionalism that they built such a good relationship with me as buyer in order to deliver for their client.

9 de agosto de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Ian,
Thank you so much for sharing your experience with us. We are pleased to hear you are happy with the service you received and appreciate you taking the time to write a review.
We wish you all the best in your new home.
Best wishes from the entire Ilminster team.

Valorada con 5 estrellas sobre 5

Successful sale in Bridport

We have just sold our property in Bridport with the expert assistance of Isobella Rumsby.
Isobella has been thoroughly professional and always responded quickly to any queries we had along the way. The property brochure was prepared in a very timely way and was of a high standard.
Isobella definitely went the extra mile in keeping everyone in the loop and progressing the sale.
I have no hesitation in recommending Isobella and the friendly, professional team in Bridport.

14 de agosto de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Jane, thank you for your kind words. Isobella is a superb team member and highly deserving of the reviews she receives for her excellent service. Thank you for entrusting us with the sale of your property, and we wish you well in your new home.
Best wishes from all the Bridport team.

Valorada con 5 estrellas sobre 5

We bought a house through the Ilminster…

We bought a house through the Ilminster branch - from beginning to end these staff are kind, responsive, and effective. I worked directly with Julie Moore and I can’t recommend her enough - 💯 % professionalism and efficiency and really personable which was important to us. Thank you so much Julie and team, excellent service received 💐 Clare & Edward, Ilminster.

15 de agosto de 2024
Opinión espontánea
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Respuesta de Symonds & Sampson

Dear Clare and Edward, We are delighted to have helped you find a property. Thank you very much for your kind words, and we wish you all the best in your new home. Best wishes from all the Ilminster team

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