Symphony Group Opiniones 

2288
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Yesterday we were visited by Symphony technician Michael Turner, who came to replace a couple of doors that had slight manufacturing defects. I cannot speak highly enough of Michael’s professionali... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Yesterday we were visited for remedial works by John Baker. What a star! I cannot speak highly enough of this man's professionalism and skill. He was given the right information, he arrived wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chris took the time to listen to our concerns, came prepared for the work that needed to be done and carried out the work in a professional manner. After completing the work Chris cleaned the area th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

John was absolutely fantastic. Originally came to replace kitchen unit doors due to someone’s poor installation prior. John noticed there were additional problems with the kitchen and made sure, eve... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para cocina

Información proporcionada por diversas fuentes externas

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2288)

336 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fixed kitchen snags

There were a few snagging issues with the kitchen in my Bellway new build property. They were dealt with promptly and professionally. Only one cupboard door was reported however the service technician John Baker checked and fixed all of them.

24 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Good afternoon,

Thank you for the 5 star review! That's great to hear that John did a prompt and professional job in your kitchen. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant
John pritchard Great Work mate

21 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Muhammad,

Thank you for the 5 Star Review! That's great to hear that John did such a great job. We'll pass on your compliments to him!

Kind Regards,
Emma

Valorada con 1 estrellas sobre 5

Upset, injured and disappointed ...

Bought a brand new home with a Symphony kitchen.
On opening a large top larder door (weight 8kg), it came away from the hinges and fell onto me. Had this fallen onto a child or dog, the outcome could have been fatal.
On this occasion it injured me. Have heard nothing since this incident happened.

17 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Good morning,

Thank you for your review, we're concerned to hear of this issue. Could you please send us an email with the below details, to reviews@Symphony-Group.co.uk and we'll look into this for you.

- Your full name and contact number
- Plot number & development name
- Name of house builder
- Your full address, including the post code
- Photos of the furniture if possible

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Great service

John Baker was very pleasant, knowledgeable and rectified our issues with great quality and care.

14 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Laura,

Thank you for the 5 star review. That's lovely to hear that John showed great quality and care when completing the works in you kitchen. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

John was absolutely fantastic

John was absolutely fantastic. Originally came to replace kitchen unit doors due to someone’s poor installation prior. John noticed there were additional problems with the kitchen and made sure, even though he didn’t have to, corrected all the problems & was here gone past 7pm!

Top bloke, thank you John!

14 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Jason,

Thank you for the 5 star review! It's lovely to hear that John did such a fantastic job with your remedials. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Very experienced and professional team

Michael Turner came twice to fix and polish few stuff in my kitchen. Honestly he is very experienced and professional. He will go above and beyond to get things sorted!!

14 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Tawfik,

Thank you for the lovely review! That's great to hear that Michael did such a professional job in your kitchen. We'll pass on your thanks to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Wonderful work by Michael Turner.

Wonderful work by Michael Turner.

Many thanks. Professional and the kitchen now looks great.

14 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Neil,

Thank you for the 5 star review. That's great to hear that Michael did such a wonderful job in your kitchen. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

new symphony kitchen

Just fitted my new symphony kitchen. Really good quality, rigid unit built well and easy to put together. Really pleased with the quality, looked round a number of the competitors and find symphony to be much better.

7 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Simon,
Thank you for your review its brilliant to hear that you are pleased with your order and build quality of the units.

Please would you email us at reviews@symphony-group.co.uk any order references, your address and retailer where we can pass on your thanks onto the team.

kind regards,
Russell

Valorada con 5 estrellas sobre 5

Gregg in customer care at Symphony

Gregg in customer care at Symphony has been very helpful in arranging a prompt fitter visit appointment following my communication with my house developer. He ensured the fitter had the necessary parts. Thank you Gregg, much appreciated.

3 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Helen,

Thank you for the 5 star review. That's great to hear that Gregg was so helpful. We'll pass on your compliments to him.

Kind Regards,
Emma

Valorada con 5 estrellas sobre 5

Michael Turner from Symphony

Michael Turner from Symphony came to complete a job on behalf of Symphony this morning.
He was very polite, a tidy workman and conducted a very good job, explaining in what he was doing etc. Nice guy and super helpful. More trades could learn from Michael.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Marcus,

Thank you for the great feedback. It's brilliant to hear that Michael did such a good job. We'll pass on your compliments to him.

Kind Regards,
Emma

Valorada con 5 estrellas sobre 5

Cupboard door adjustments

We had Michael T come out to adjust our cupboard doors, he was friendly, quick and helpful. He explained everything to us clearly and replaced parts to hinges etc we didn’t even know were missing.
Was also great with our pooch so thumbs (and paws) up all around.

4 de agosto de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Miss Gadd,

Thank you for the 5 star review. That's lovely to hear that Michael provided such great service! We'll pass on your compliments to him.

Kind Regards,
Emma

Valorada con 5 estrellas sobre 5

Professional workmen

31 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Lisa,

Thank you for the 5 Star review! That's great to hear that the workmen were professional. So we can find out which job this relates to, could you send the following details to reviews@Symphony-Group.co.uk please?

- Your full name
- Name of house builder
- Development name & plot number
- Full address & post code

Kind Regards,
Emma

Valorada con 5 estrellas sobre 5

Good experience

Ashley who come today knew exactly how to sort out the gap which was too small. He did it all and went above and beyond. He came on time and sorted it on the day which I wasn’t expecting. Very happy thank you

30 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Rachel,

Thank you for the lovely review! Its great to hear that you were happy with the service Ashley provided. We'll pass on your feedback to him. So we can find out which job this relates to, could you send the following details to reviews@Symphony-Group.co.uk please?

- Your full name
- Name of house builder
- Development name & plot number
- Full address & post code

Kind Regards,
Emma

Valorada con 5 estrellas sobre 5

Jon completed the jobs that needed…

Jon completed the jobs that needed doing to an excellent standard.

27 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Angela,

Thank you for the lovely review! That's great to hear that Jon completed the work to such an excellent standard. We'll pass on your compliments to him!

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

I would highly recommend Chris from…

I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesitation, he went above and beyond to rectify.
Thank you.

27 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi J,

Thank you for the 5 star review. That's great to hear that Chris went above and beyond when attending your property. So we can pass on your thanks to the correct Chris, could you send the below details to reviews@Symphony-Group.co.uk please?

- Your full name
- Name of builder
- Development name and plot number
- Full address and post code

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Mark and Gary A*

Mark and Gary came to sort some worktop and cupboards and were both a pleasure! I’d highly recommend them to anyone in the future for their craftsmanship as they’re both a credit to your firm.

23 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Tom,

Thank you for the lovely review. That's great to hear that Mark and Gary are such a credit to Symphony. We'll pass on your feedback to them.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Delighted with our Symphony Kitchen.

Delighted with our Symphony Kitchen.
Our kitchen was fitted to a very high standard by Tony Burroughs.
Tony made sure I was completely happy on completion. He also gave me his business card as a way of contact if I had any issues after. Thank you Tony and Symphony 😊

20 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Mandy,

Thank you for the 5 star review! It's lovely to hear that Tony completed the fitting to such a high standard. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

What an excellent experience I’ve just…

What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the route of the issue and worked efficiently to resolve fully. Nothing was too much effort.
I am pleased to say everything which was wrong was corrected with very little disruption. Can’t thank Symphony and especially the customer caretechnician,John, enough. If only others delivered service to this level.
Back in love with my kitchen. 👍😃

23 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Charles,

Thank you for the lovely review! It's great to hear what an excellent service John provided and we're so glad you love your kitchen. We'll pass on your compliments to John.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Mark from Barnsley changed our worktops…

Mark from Barnsley changed our worktops in our Barret new build. Cracking lad. And great job!

20 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Harry,

Thank you for the 5 star review. That's lovely to hear that Mark did such a great job with your worktops. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

We had a great experience

We had a great experience with having our fridge door adjusted. Michael T was a great help and so friendly, he answered any queries I had and was more than happy to help. I would high recommend this company and Michael. Thank you.

17 de julio de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Ellie,

Thank you for the lovely review! That's great to hear that Michael was so helpful and friendly when attending your property. We'll pass on your feedback to him. So we can find out which job this relates to, could you send the following details to reviews@Symphony-Group.co.uk please?

- Your full name
- Name of house builder
- Development name & plot number
- Full address & post code

Kind Regards,
Alice

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