Symphony Group Opiniones 

2288
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Yesterday we were visited by Symphony technician Michael Turner, who came to replace a couple of doors that had slight manufacturing defects. I cannot speak highly enough of Michael’s professionali... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Yesterday we were visited for remedial works by John Baker. What a star! I cannot speak highly enough of this man's professionalism and skill. He was given the right information, he arrived wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chris took the time to listen to our concerns, came prepared for the work that needed to be done and carried out the work in a professional manner. After completing the work Chris cleaned the area th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

John was absolutely fantastic. Originally came to replace kitchen unit doors due to someone’s poor installation prior. John noticed there were additional problems with the kitchen and made sure, eve... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para cocina

Información proporcionada por diversas fuentes externas

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2288)

336 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 star service

Symphony were called out to fix part of the wardrobe which had come off due to some screws snapping and to fix a door that wouldn’t close properly. The technician Jon Pritchard, who arrived was very helpful and informed us that the wardrobe hadn’t been installed properly by our new build builders and none of the doors had the ‘soft close’ feature applied. The shelf was fixed and the doors were corrected so that they all now close in the correct order and use the ‘soft close’ feature. All of this was completed very quickly.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Hayley,
Thank you for your 5 star review. Its great to hear that Jon fixed the issue with your wardrobes. We'll pass your feedback onto him.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Good product and quick delivery

Good product and quick delivery, Graeme and John were excellent fitters, on time, and ensured that the job was completed to our satisfaction and tidied up well after completion.

29 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi George,

Thank you for your 5 star review. We're glad to hear that Graeme and John did such an excellent job. We'll pass on your lovely feedback to them.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Great service

John attended my property after my kitchen cabinet lights no longer worked. At first John wasn't sure if he was the right man for the job but he tried different ways to try and fix the lights. John was able to fix them and I was very happy with the work he did.

29 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Molly,
Thank you for your 5 Star Review. Its great to hear that John was able to fix the lights and that your happy with the service you received. We will pass your feedback onto them.
Many Thanks
Emma

Valorada con 5 estrellas sobre 5

Very polite, excellent workmanship tidied up after work Shoes off at the door

Excellent customer service Very polite when Chris arrived Worked with no fuss, no mess
Asked me to checked I was happy with his work

30 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Dot
Thank you for your 5 star review, its lovely to hear that you are happy with the service you received. Please would you email reviews@symphony-group.co.uk your plot number, housebuilder and postcode, we'll be happy to pass on your compliments to him.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Amazing service from initial enquiry…

Amazing service from initial enquiry thank you for sorting my cupboards out would recommend very helpful , fitter was so polite amd helpful

29 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi,
Thank you for your 5 star review, it's great to hear you're happy with the service you received .
Please would you email reviews@symphony-group.co.uk your plot number, housebuilder and postcode, we'll be happy to pass on your compliments to him.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Excellent work and support provided

Mark and his team were very professional and made sure the work was completed to a very high standard for Symphony.
We would also like to thank Vicky for being very efficient and making the process of scheduling the work timely and meeting our needs.
Could not thank Mark enough for his help, advice and for the standard of work provided. Very pleased with our now completed Symphony kitchen.

24 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Mark,

Thank you for your lovely review. We're glad to hear that Mark and the team completed the work to such a high standard and also that Vicky did a great job organising the works. We'll pass on your compliments to them all.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

We are very satisfied with the service

We are very satisfied with the service, excellent quality work done

24 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Morning,
Thank you for your 5 star review, we're delighted to hear that you are happy with the service you received. Please would you email reviews@symphony-group.co.uk your plot number, housebuilder and postcode, we'll be happy to pass on your compliments to him.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Great Fitting

Engaging, efficient and friendly. My issue was resolved with knowledges and expediently

22 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Lee
Thank you very much for your 5 star review, its wonderful to hear that the fitter did a great job. We'll pass your compliments onto the team.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Replacement of Kitchen Doors

The fitter who replaced my doors and re-aligned other doors was friendly, helpful and very experienced.
He went above and beyond what was expexted and all the work was completed in a timely manner.

23 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Michael,

Thank you for your 5 star review. So we can pass on your compliments to the correct technician, would you kindly email the below details to reviews@symphony-group.co.uk:

- House builder
- Site name
- Plot number

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Job number-383473

Job number-383473

Jon came to replace a unit and was the most pleasant and cheerful man. He fitted the unit quickly and efficiently and even put a screw into another unit for me which had come loose . Am very pleased with the work and the service .
Thank you

21 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Janet,

Thank you for your lovely review. We're glad to hear that Jon provided such great service. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Morley and Scott were amazing

Morley and Scott were amazing. Professional and friendly. A great job done, super happy with the work done. Highly recommend for quality workmanship.

20 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Karen,
Thank you for your 5 Star Review. Its great to hear that Morley and Scott did an amazing job and that your very happy with the work they did. We will pass your feedback onto them.
Many Thanks
Emma

Valorada con 5 estrellas sobre 5

Alignment.

Michael Sutton was a pleasant competent worker. Worked well respecting belongings, fixtures and fittings.

16 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Lesley,

Thank you for your lovely feedback. That's great to hear that Michael was competent and respectful when completing the work at your property. We'll pass on your compliments to him.

Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Engineer was very patient and gave…

Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the metal splashback.

16 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Diana
Thank you very much for your 5 star review, its wonderful to hear that the fitter did a great job. We'll pass your compliments onto him.

Many Thanks
Emma

Valorada con 5 estrellas sobre 5

Chris was very good

Chris was very good, professional and didn't stop grafting from the moment he entered to the moment he left the job. He talked me through what he needed to do and cracked on. Very polite and very helpful. Cheers Chris

15 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Arran,

Thank you for your review, it's great to hear that Chris worked hard and was professional. We'll pass on your feedback to him.

Kind Regards,
Alice

Valorada con 1 estrellas sobre 5

Bought a new build property and had…

Bought a new build property and had the kitchen worktop replaced as it was chipped, then the 2nd work top had sand paper scratches all over it. They said they would buff it as good will, but if they damaged it or anything went wrong as they were buffing the worktop this was on us and they would not take any responsibility. Then the joint has tuned yellow where they have replaced the old work top and said we have damaged it

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Symphony Group

Hi Samantha,
Thank you for your review, to enable us to look into this for you please would you email the following to reviews@symphony-group.co.uk.

The name of your house builder
The name of your development
Your plot number
Your full address
Your telephone number
Include an image of the worktop area.

Kind regards,
Russell

Valorada con 5 estrellas sobre 5

Chris ans Serge did a fantastic job…

Chris ans Serge did a fantastic job coming back to fix an issue from our new build home. Lovely lads and they were done in a couple of hours. You would also never knew they had been. Cleaned up after them selves ! Brilliant interaction

13 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Daniel,
Thank you for your 5 star review, its great to hear that Chris and Serge did a brilliant job. We'll pass your compliments onto them.

Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Michael Sutton was very helpful and…

Michael Sutton was very helpful and efficient. Brilliant job. Thanks.

13 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Angela,
Thank you for your 5 star review, its great to hear that Michael did a brilliant job. We'll pass your feedback onto him.
Kind Regards
Emma

Valorada con 5 estrellas sobre 5

Ashley Wilson replaced a faulty kitchen…

Ashley Wilson replaced a faulty kitchen top, fantastic job done, first class cutting and joints, sink square, hob square as it should have been in the first place, very polite, friendly and professional.

10 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Mark,
That's brilliant to hear that Ashley did such a fantastic job in your kitchen. We'll pass on your feedback!
Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

Mike Sutton was extremely professional

Mike Sutton was extremely professional, respectful and efficient. First rate tradesman!

7 de abril de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Shirley,
Thank you for your lovely feedback, we'll pass it on. That's great to hear that Mick was professional and efficient.
Kind Regards,
Alice

Valorada con 5 estrellas sobre 5

We had a symphony kitchen fitted into…

We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Stonebridge carried out - symphony removed the kitchen and refitted. John Baker was the lead installer and he understood our concerns and worked hard (and late) to rectify them. I have to say out of all of the contractors that have been employed by Stonebridge, Symphony were the ones to keep us updated at all times.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Symphony Group

Hi Elissa,
That's great to hear that John worked hard and rectified any outstanding issues. We'll pass on your feedback and give him your compliments.
Kind Regards,
Alice

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