Tailormade Moves Opiniones 

483
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a great experience with Taylor Moves while viewing and purchasing my new home. The person who showed me the house was friendly, professional, and very helpful throughout the process. They made... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everyone we have dealt with at Tailormade has been absolutely amazing. Super responsive to questions and kept updated throughout the whole house selling journey. Louise was so professional and support... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had various dealings with Tailormade Moves over the 13 years they have been in business and although I have tried other agents within this time I have always gone back to TMM. My experi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great communication . From the start the team were fantastic, great knowledge and guided me through the steps and made everything clear. Emails and text messages for viewings and reminders were v... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia inmobiliaria
  2. Compañía de administración de propiedades
  3. Agencia de alquiler de inmuebles

Escrito por la empresa

Being a great estate agent is about knowing the area, the property stock and the people who live and work here. Tailormade Moves has been operating in Inverness and the surrounding area since 2013 and over the years we’ve seen the area change and thousands of properties come and go. This level of knowledge makes all the difference – we know this part of the world inside out. And we understand all aspects of buying, selling and letting houses here. But our mantra is people first, property second. Tailormade Moves never forget that people are our business. We pride ourselves on doing the right thing, at the right time with the right people.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

483 opiniones

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1 estrella

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4,9

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(483)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick sale, professional experience with staff. Thank you

We met Louise while viewing another property and from then we knew she was going to be the lady to sell our house. She was very professional, contactable around the clock and willing to work unsociable hours for viewings if required. Louise worked with us to get our house on the market as soon as possible so we could put offer in on house we had seen. She ensured pictures were taken promptly and they were uploaded to the website within a few days. We were very lucky to have our house put on the market on the Tuesday and offer accepted by Friday. Louise then helped guide us through the process of purchasing new house. We can’t thank you enough for all the help you gave us and would recommend Tailormade Move to a friend.

7 de abril de 2026
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Respuesta de Tailormade Moves

Thank you so much Rebecca for taking the time to share such a wonderful review. It was a pleasure working with you both and I’m delighted that you felt supported throughout your sale and purchase.

I’m thrilled we were able to move quickly, get your home on the market, and secure an offer within just a few days. Helping you navigate the next steps and ensuring everything went smoothly was truly important to me.

Your recommendation means a great deal. Wishing you every happiness in your new home and thank you again for choosing Tailormade Moves.

Valorada con 1 estrellas sobre 5

Use with caution

We instructed Tailor Made Moves to sell our home late last year while we had a reservation on a new-build property with a strict deadline attached. The purchase depended entirely on achieving a sale within a defined timeframe. This was explained clearly from the outset and the agent indicated they were confident working within that timeframe. Concerns about the practicality of the deadline were only raised much later.

There were some positives. Communication was generally courteous and viewings were arranged once interest emerged.

However, the early stages were slow. We waited around a month for the first viewing and during that period no alternative strategy, pricing adjustment or marketing change was proposed. In a sale where timing was critical, that lack of early momentum was significant.

There were also practical issues at the point of launch. We had to prompt both the installation of the sale board and the property being listed online. Photography required two rounds after an initial set appeared rushed, and the final images were not of a strong standard, which may have affected how the property was presented.

More broadly, the process was reactive rather than proactive. Periods of limited activity were not accompanied by a clear or structured plan to generate momentum. When feedback from viewings raised questions about the condition of the property, we made clear we were willing to act, but were advised that no changes were necessary and this did not develop into a defined strategy. Pricing and marketing decisions were taken in line with the advice provided.

In the final week before our onward purchase was withdrawn, there was no change in approach despite the known deadline. Given how critical that stage was, we had expected some form of escalation or renewed effort to engage potential buyers.

When we raised concerns, the response from the office felt defensive, with points challenged before there had been an opportunity to fully clarify the issues.

Given the clear time pressures attached to our onward purchase, a more proactive and structured approach was required.

For sellers working to a deadline or dependent purchase, it would be important to ask in advance how strategy will adapt if activity is slow, what specific interventions will be made, and how momentum will be maintained.

2 de febrero de 2026
Opinión espontánea
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Respuesta de Tailormade Moves

Thank you for providing a second review. As noted in your previous feedback, we fully appreciate your disappointment and understand how frustrating the circumstances must have been. The timeframe associated with your onward purchase was determined by the developer, and although our team worked diligently to generate interest and arrange viewings, we share your disappointment that a sale could not be secured within that period. We wish you every success with your future plans.

Valorada con 5 estrellas sobre 5

Helpful, Responsive and adaptable to our needs

Rachel and others at Tailormade moves went out of their way to find us a rental property. There were adaptable to our needs and always friendly. An extremely professional service, they appear to be a tight knit team and we are so pleased with our new place and the support we continue to receive. Would definitely recommend.

20 de marzo de 2026
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Respuesta de Tailormade Moves

Hi Tom,

Thank you for your kind words. I’m glad that we could find you the right property and help you every step of the way.

Valorada con 5 estrellas sobre 5

First time buyer with Travis, couldn’t recommend more!

During the process of my partner and I buying our first home we had Travis assisting us which made the whole experience effortless.

He was very accommodating as he was always on the phone whenever we needed him; solving any problem or query.

Couldn’t recommend him and Tailor Made Moves more, thanks Travis!🏡

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Tailormade Moves

Thank you Ryan, It was my pleasure helping you find your first home and I wish you and your partner the very best and hope you make many happy memories in your new home

Valorada con 5 estrellas sobre 5

First time landlord

As a first time landlord, Tailormade Moves were great at explaining all the requirements and legislation that I needed to comply with.
They handled everything and made the process very easy for me. Once ready to be let my house was snapped up very quickly. I look forward to continuing to work with them over the coming years. Thank you.

13 de febrero de 2026
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Respuesta de Tailormade Moves

Hi Tommy, thank you for your lovely feedback. We are delighted that we could help you thought the letting process. Thanks again, Rachel

Valorada con 5 estrellas sobre 5

My house search journey

The staff are very nice and helpful, I had no hustle or time consuming files to complete but advanced swift technology apps made the transition beautiful 😀 👌. I will recommend tailormade moves to family and friends

2 de febrero de 2026
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Respuesta de Tailormade Moves

Thank you for this lovely review! We are glad you are happy with our service. TMM lettings team.

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish…

Fantastic service from start to finish when selling our home with Travis and rest of the team at Tailor made moves. We were kept well informed along the whole journey. Fantastic customer service .

3 de febrero de 2026
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Respuesta de Tailormade Moves

Thank you Carol, wishing you all the best in your next chapter!!

Valorada con 5 estrellas sobre 5

Great service

Great service and very quick tenancy turnaround. Reliable, professional, and easy to deal with.

23 de enero de 2026
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Respuesta de Tailormade Moves

Thank you for this lovely review! We are glad you are happy with our service. TMM lettings team.

Valorada con 5 estrellas sobre 5

We had a great experience with Travis at TMM

We had a great experience with Tailormade Moves and can’t thank Travis enough for all his help with our purchase. He was always on hand to answer any questions. Would highly recommend!

19 de enero de 2026
Opinión espontánea
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It was my pleasure and wish you all the best moving forward. Travis

Valorada con 5 estrellas sobre 5

We can't thank Tailormade and Louise enough.

We had a great experience with Tailormade, and Louise who took great care of us throughout the process. Personable, professional and always available, even for a wee update. She even matched up the buyer to our property. I really can't thank her enough!

16 de enero de 2026
Opinión espontánea
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Respuesta de Tailormade Moves

Thank you so much, Heather. It was a real pleasure supporting you through the selling process. I’m delighted to hear you felt well looked after and that the match with your buyer worked out so smoothly. Staying in touch and keeping you updated is all part of making the process as stress free as possible. Wishing you all the very best and thank you again for choosing Tailormade Moves.

Valorada con 5 estrellas sobre 5

Easy to Work With

Responsive, helpful and very easy to communicate with.

21 de enero de 2026
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Respuesta de Tailormade Moves

Thank you very much for your review!

Valorada con 5 estrellas sobre 5

Great experience and service

Tailormade Moves have nurtured me through my recent house move, dealing with both sale and purchase. From preparing the sale details, through the viewings and offers to support with my purchase the whole team have been brilliant. I’ve been kept informed at all stages. A special shout out to Louise who routinely goes above and beyond for her clients.

21 de enero de 2026
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Respuesta de Tailormade Moves

Hi Karen,
Thank you very much for your thoughtful review. It was a real pleasure to support you throughout both your sale and purchase, and I’m delighted to know you felt well informed and supported at every stage.
Your kind words are truly appreciated and the whole team will be so pleased to hear your feedback.
Wishing you every happiness as you settle into your new home and begin this next chapter. Louise

Valorada con 5 estrellas sobre 5

Highly recommended

Tailormade Moves have been very good to deal with. Everything has gone smoothly and the staff I have dealt with all seem to be very efficient at what they do.

16 de enero de 2026
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Respuesta de Tailormade Moves

Thank you for this lovely review! We are glad you are happy with our service. TMM lettings team.

Valorada con 5 estrellas sobre 5

Selling our home

The company did exactly what they promised.

16 de diciembre de 2025
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Respuesta de Tailormade Moves

We appreciate you taking the time to share your experience. Keeping our promises to our customers is very important to us. Thank you for choosing TMM

Valorada con 5 estrellas sobre 5

Tailormade moves made my house search…Seamless and Easy

Tailormade moves made my house search seamless compared to other companies that almost frustrated my house search for over six months.
Additionally, a beautiful handpack to welcome and congratulate me on my new home was a wonderful treat.

12 de diciembre de 2025
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Respuesta de Tailormade Moves

Hi Esther, we are delighted that we could help you find your new home. Thank you for your lovely message, we hope you have a lovely Christmas. From, Rachel and the lettings team

Valorada con 5 estrellas sobre 5

Tailormade are fantastic to sell with

Katherine is very professional while still being very friendly and helpful. Made me feel very comfortable able selling my house through Tailormade. The other members of the team were the same very helpful.

10 de diciembre de 2025
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Respuesta de Tailormade Moves

Thank you so much for your kind words. It was lovely being a part of your journey and helping you sell your property, enabling you to move on to your next lovely home. We wish you all the very best in this next chapter. Thank you again. Katherine and the TMM team.

Valorada con 4 estrellas sobre 5

We recommend !

Tailormade moves look after our property and are friendly and easy to deal with. I can recommend their services.

17 de diciembre de 2025
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Respuesta de Tailormade Moves

Thank you for this lovely review, we are glad you are happy with our service. TMM lettings team.

Valorada con 5 estrellas sobre 5

Very Professional Service

This sale had twists and turns !!
Tailor Made moves were more than capable of handling this project
Special thanks to Louise who went above and beyond.
Would I recommend TMM
I certainly would

16 de diciembre de 2025
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Respuesta de Tailormade Moves

Thank you so much for your lovely feedback! It was an absolute pleasure working with you and helping navigate those twists and turns. Louise and the TMM team.

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