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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The process of recharging your recharging a rechargeable card has definitely become much faster. I use this card a lot for calling family who live in several different countries as it is the most c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Yesterday, I bought a card and tried to use it with my family who are in another country. I dialed several times, but the calls wouldn’t connect. When the call did connect, it went to an automate... Ver más

Valorada con 1 estrellas sobre 5

Morning Sid reply to your reply the advert stated 12 go and unlimited calls and text not what you offered was 3000 calls and text I have a photo shot if you want it also I phoned customer service 3 t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This company refused to refund me after me a pin that wouldn’t work. I called their customer service times without numbers yet my refund was not processed. Very horrible company, bunch of scammers. I... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. también en la categoría
  3. Compañía telefónica
  4. Servicio de telefonía e Internet

Escrito por la empresa

Talk Home Calling Cards are used by millions of people to make cheap international calls to over 200 destinations around the world. Calling Cards can be purchased at retail outlets, online or in the form of rechargeable cards. Our rechargeable cards are a much more planet friendly option, include reward points and are generally easier and faster to use than the standard calling cards. With over 25 years experience in the industry, we have worked hard to build long-lasting relationships with key suppliers and leading international calling network operators to offer high quality calling and mobile recharge services to our customers. Talk Home - Closer Than You Think!


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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2,8

Todas las opiniones

(173)

15 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Our whole family likes this service.

My brother calls me from UK and we have long chats and i have never had a problem with voice quality or call connectivity. He told me that he uses Talk Home cards. I am also impressed with their cheap calling rate.
I just want to appreciate the company for offering cheap rates and good call quality and keeping us connected.

12 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Shaz Khan,

Thank you for the review. Your voice and support are very important for us. We are glad that you and your brother are satisfied with the services.

Please share your experience with your friends & family and refer them to use Talk Home Calling cards for international dialing.

Best Regards,
Talk Home

Valorada con 5 estrellas sobre 5

I have being using this talk home card…

I have being using this talk home card for long time know maybe 10/15 or more years.Theses are very good quality and very good services .
I haven't had issues with this card at all the hole time I used it am happy with the grate customer service n much more am more than happy with service they provide would highly recommend using them you will not be disappointed.

5 de septiembre de 2022
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Tammy,

Thank you for the review. Your appreciation keeps us motivated.

We make sure our customers are satisfied with our products and services.

Please share your experience with your friends & family and refer them to use Talk Home Calling cards for international dialing.

Best Regards,
Talk Home

Valorada con 1 estrellas sobre 5

Waste of money

Waste of money , the call quality is so poor that I haven’t used up my credit for even 5 min

13 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Kamran,

Thank you for the review. Itis quite alarming for us.

We make sure our customers are satisfied with our products and services.

Please share your experience with us at cs-cards@talkhome.co.uk along with the calling card details. We assure you that it will be resolved for you on priority basis.

Best Regards,
Talk Home

Valorada con 3 estrellas sobre 5

It's abit expensive bit fair good

11 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Naomi,

We regret to hear of your dissatisfaction with the calling rates. If you have any questions about the rates, please let us know at cs-cards@talkhome.co.uk.

Best Regards,
Talk Home

Valorada con 4 estrellas sobre 5

Reliable and intuitive platform.

I've been with Talk Home for so many years; spending a lot of money but no perks for loyal… customers. Incentives are for new customers.

I have rechargeable account and never accumulated points to redeem. Since 2015 membership.

12 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Efrem,

We do regard our loyal customers. Please switch to a rechargeable calling card as it has no expiry and you earn points with every top up, which you can redeem to get credit on your rechargeable calling card.

Best Regards,
Talk Home

Valorada con 1 estrellas sobre 5

I have bye Onlin 1 card but I haven’t…

I have bye Onlin 1 card but I haven’t received any text messages or emails
And they are charge me £5 pounds
Not more use.

12 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Temesgen,

Thank you for the review. It is not the experience we would expect from our users. Please provide the details with us on cs-cards@talkhome.co.uk. We assure to resolve this one for you on priority.


Best Regards,
Talk Home

Valorada con 1 estrellas sobre 5

Poor customer service experience

I called 3 weeks ago about top up payments missing, the agent I spoke to said they’ll look into and get back to me. Up till today I’ve not had any update with what happened to my top up. They can surely see that I’ve been using them for international calls for over 3 years with no incident until now, as a valued customer I would have expected them to look into the issue.

12 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Temsizi,

We are really sorry to hear your experience. We’d love the opportunity to review your concerns.

Please provide the details with us on cs-cards@talkhome.co.uk. We assure to resolve this one for you on priority.

Regards,
Talk Home

Valorada con 5 estrellas sobre 5

Good value of money

12 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Zee,

Thank you for the review. We are happy that you like our services, and it saves your money on international calls.

Best Regards,
Talk Home

Valorada con 5 estrellas sobre 5

All good

All good, Great customer service.

1 de febrero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Don Maciver,

We are sorry to hear about your experience. The minutes advertised on the website are based on using the London access numbers. You can share your details with us on cs-cards@talkhome.co.uk. Our customer service will assist you in this regard.

Best Regards,
Talk Home

Valorada con 5 estrellas sobre 5

I have been using talk home…

I have been using talk home rechargeable calling card for more then 5 years now. Its the best and cheapest way to call back our loved ones with crystal clear voice quality . Highly recommended

26 de enero de 2023
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Dear Usman,

Thank you for the review. It is delightful to hear such positive words and it’s always a pleasure to serve our users. Please share your experience with your friends and family and refer them to join Talk Home Calling cards.

Best Regards,
Talk Home

Valorada con 5 estrellas sobre 5

Easy to use and excellent value for…

Easy to use and excellent value for money.

27 de enero de 2021
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Jane ,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your day!

Best Regards,
Lucy

Valorada con 1 estrellas sobre 5

This card was the best ever to call far…

This card was the best ever to call far flung countries. Am afraid I have lost money on their phone cards. Please anyone listen.

16 de diciembre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Anne Njeri,

Thank you for leaving us feedback, we're sorry to hear you've had a negative experience.

In case of any problem,please allow us to help you by emailing our CS team at hellotalkhome@nowtel.co.uk and they can assist you further. We want to make sure you're satisfied with our service, as customer satisfaction is our first priority. Else you can call our customer service team directly.

Best Regards,
Lucy

Valorada con 1 estrellas sobre 5

Thieves. SCAM

Thieves.. just bought a £5 calling card and when I try to make a call, it tells me pin number doesn't work.. How??? Do not waste your money... funny thing is many years back this used to be a legit company, I used them plenty of times without issues.. but now it seems they've become a SCAM!!!!! SO SAD..

15 de noviembre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Nassir,

I'm sorry that you've had a negative experience, this is not the experience we want for our customers.

I guess you have bought a different product from the website as we have got two types of calling cards where the access numbers are different .

Please contact our customer service team at hellotalkhome@nowtel.co.uk and they will assist you further.

Regards,
Lucy

Valorada con 5 estrellas sobre 5

Great experience of using talk home telephone cards.

I used talk home telephone cards bought online at start of Pandemic. I moved to using the rechargable card. I just log into the link that i was provided with. It is easy to use and quite straight forward. In about 2 minutes my telephone credit is added to my account.
It is easy, fast reliable and safe as i do not have to go out to local shops for telephone credit.
I have recommended to family and friends.

13 de noviembre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Glad,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Keep using Talk Home Calling Cards.

Enjoy your weekend

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

TalkHome provides excellent service for…

TalkHome provides excellent service for the money value which you pay for and the line is very clear to talk on the other end.

13 de noviembre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Ashik Limbu,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your day!

Best Regards,
Lucy

Valorada con 4 estrellas sobre 5

Phone card works well and line is clear…

Phone card works well and line is clear too. Only negative is each time I top up my recharge card, I get a message to say payment not gone through with your bank, when in actual fact it would have gone through. At first I would repeat the purchase only to realise later I had bought 2 or three £10 top ups. System needs to be sorted to give correct infor otherwise one might think its a way of getting more top ups bought. Everything else is fine, thank you TalkHome.

5 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Good day Pamela,

We appreciate your positive feedback regarding our product .

Unfortunately technical errors occur and we are trying to fix the problem you've mentioned as a high priority case .

I will suggest you to clear the cookies & caches of your browser time to time to avoid this problem.

Keep using the calling cards :)

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

I have been using talkhome to make…

I have been using talkhome to make international calls and is a life saver. During lockdown it saved me alot of stress.

4 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Oge Ubabuike,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your day!

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

Ability to buy online is fantastic.

I have bought talk home cards for years and during the lockdown I was able to buy them online. I have purchased the rechargeable one and haven’t had any issues with it.

3 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Cherylene,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Keep using Talk Home Calling Cards.

Enjoy your weekend

Best Regards,
Lucy

Valorada con 1 estrellas sobre 5

Reduced value for money due to Restricted calling cards,

Restricted calling cards, not a conservative choice. There calling card have a short expiration period. I hope to see them allow people to freely use the cards they have paid for whenever they like. Its wasteful to pay for something that prevents you from enjoying the value of the money paid.

3 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Peace,

Thank you for leaving us feedback, we're sorry to hear you've had a negative experience.

If you would like a calling card that doesn't expire, we would recommend using our rechargeable cards. The PIN is yours to keep and will not expire.

Meanwhile please send your calling card pin to our CS team via email on hellotalkhome@nowtel.co.uk so that they can reactivate it for you.

Best Regards,
Lucy

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