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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The process of recharging your recharging a rechargeable card has definitely become much faster. I use this card a lot for calling family who live in several different countries as it is the most c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Yesterday, I bought a card and tried to use it with my family who are in another country. I dialed several times, but the calls wouldn’t connect. When the call did connect, it went to an automate... Ver más

Valorada con 1 estrellas sobre 5

Morning Sid reply to your reply the advert stated 12 go and unlimited calls and text not what you offered was 3000 calls and text I have a photo shot if you want it also I phoned customer service 3 t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This company refused to refund me after me a pin that wouldn’t work. I called their customer service times without numbers yet my refund was not processed. Very horrible company, bunch of scammers. I... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. también en la categoría
  3. Compañía telefónica
  4. Servicio de telefonía e Internet

Escrito por la empresa

Talk Home Calling Cards are used by millions of people to make cheap international calls to over 200 destinations around the world. Calling Cards can be purchased at retail outlets, online or in the form of rechargeable cards. Our rechargeable cards are a much more planet friendly option, include reward points and are generally easier and faster to use than the standard calling cards. With over 25 years experience in the industry, we have worked hard to build long-lasting relationships with key suppliers and leading international calling network operators to offer high quality calling and mobile recharge services to our customers. Talk Home - Closer Than You Think!


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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2,8

Todas las opiniones

(173)

15 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So far I am very happy with Talk Home

So far I am very happy with Talk Home. I had an issue, sent email, response was prompt and they stuck to what they promise. Recommended.

3 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Good day Irfan ,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your weekend!

Best Regards,
Lucy

Valorada con 1 estrellas sobre 5

I have not had a positive experience…

I have not had a positive experience trying to set this up after purchasing the call card. I have yet to use my call card as havent been able to log in!  Even after numerous calls and new pins this continues to fail.  I had been told that someone from customer services (IT support) would call...still waiting.....I actually got fed up trying to get this resolved and for someone to call me so have given up. Definaately not been happy with service

3 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Linda,

Thank you for leaving your feedback, this is not the experience we want you to have.

Unfortunately, sometimes technical difficulties do occur and this is something we try to resolve as quickly as possible.

Please allow us to help you by emailing our CS team at hellotalkhome@nowtel.co.uk and they can assist you further.Customer satisfaction is important to us and we appreciate that you are a loyal customer, we want to make sure your experience is positive.
You can call our customer service team directly as well.

Best Regards,
Lucy

Valorada con 2 estrellas sobre 5

Very poor trying to buy a card no luck

3 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Mr D Henry,

Thank you for leaving us feedback, we're sorry to hear you've had a negative experience.

Please visit our page www.talk-home.co.uk and try to buy your desired calling card .

In case of any problem,please allow us to help you by emailing our CS team at hellotalkhome@nowtel.co.uk and they can assist you further. We want to make sure you're satisfied with our service as customer satisfaction is our first priority. Else you can call our customer service team directly.

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

Calling card which allows you to call abroad!

A competively priced calling card. Easy to access online. Does what is required of it!
Would recommend.

2 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Good evening Miss Caroline ,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your weekend!

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

Wonderful calling card

Wonderful calling card. Clear calls and saves time from having to run to the shops

2 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Good day Symoh Symon ,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your day!

Best Regards,
Lucy

Valorada con 4 estrellas sobre 5

I use talk Home Rechargeable calling…

I use talk Home Rechargeable calling card. It's absolutely a great service with reliable prices and no problems to top up. Highly recommend to you all.

2 de octubre de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Favor Williams,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Keep using Talk Home Calling Cards.

Best Regards,
Lucy

Valorada con 4 estrellas sobre 5

Very convenient and good price

I use Talk Home rechargeable and it is the best and most convenient form of calling card. I can top up easily when I run out of credit and do not have to worry about running to a shop to buy one. Love it

13 de julio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Good day ,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your day!

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

Value for money

I've always been please with talk home calling cards because it doesn't matter how long you don't use your card the money remains on it

27 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Hope ,

We're glad to have your kind words 😊

Thank you for sharing your experience .

Enjoy your weekend !

Best Regards,
Lucy

Valorada con 1 estrellas sobre 5

Terrible card to use & Expensive for nothing

Terrible card to use, you ring the correct number in africa and someone answers in Asia, thus losing talktime. Deeply disappointed. phoned and emailed a number of times to credit back. Sometimes success and others no response at all. Crazy, a £5 card only allows me 8 minutes call to Africa! what a rip off!

27 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Elias,

Thank you for leaving us feedback, we're sorry to hear you've had a negative experience.

We currently offer some of the most competitive rates on the market, announced minutes are based on an estimation that depends on the access number you use/the country you're calling to.

If you're having issues connecting and your calls are going to the incorrect location, please allow us to help you by emailing our CS team at hellotalkhome@nowtel.co.uk and they can assist you further. We want to make sure you're satisfied with our service as customer satisfaction is our first priority.

Regards,
Lucy

Valorada con 4 estrellas sobre 5

Very pleased with Talk Home international calling service.

I have been using Talk Home rechargeable service for more than 7 years.
For international calls I prefer to contact and talk to my family and friends using this service. Most times I can rely on having a clear problem free call which what I appreciate.
I always recommend Talk Home to friends & family as I know I can show them without any issues how reliable the service is.

Regards
Steve

26 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Steve ,

We appreciate your loyalty as a customer with us.

We're glad you're enjoying our services for years now 😊

We'll make sure to provide you the best services in the future as well.

Enjoy your day!

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

Value for money

26 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Ksenija ,

Thank you for your kind words.

We're glad you've enjoyed using our services 😊

Enjoy your day!

Best Regards,
Lucy

Valorada con 4 estrellas sobre 5

SATISFIED

The few times i have spoken to the Talk home customer service team they have been helpful. Network is good

26 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Sarah,

We are honored to have such a wonderful review.

Customer satisfaction is our first priority 😊

Keep using Talk Home Calling Cards.

Best Regards,
Lucy

Valorada con 5 estrellas sobre 5

The service rendered is superb

The service rendered is superb. Voice quality is excellent and very clear. I recommend it to anyone who wish to do international call.

25 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Emmanuel,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Keep using Talk Home Calling Cards.

Best,
Lucy

Valorada con 2 estrellas sobre 5

To call Algeria mobile 49p/mn is very…

To call Algeria mobile 49p/mn is very expensive

25 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Amir,

Thank you for your feedback.

We have different rates depending on the destination of your call/the access number you use. We currently offer one of the best rates on the market while still providing high quality calls. If you're regularly calling a destination you can consider using a Rechargeable Card where you earn Talk Home points for each top-up, you can later use these points for free calling time.

If you require any further assistance, please email our CS team on hellotalkhome@nowtel.co.uk

Have a nice day 😊

Regards,
Lucy

Valorada con 5 estrellas sobre 5

Calls are clear

Calls are clear. Good value for money

25 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Chima,

Thank you for posting a review and we’re glad to hear that your experience was of the quality you expected.

Best,
Lucy

Valorada con 5 estrellas sobre 5

BEEN WITH TALK HOME FOR YEARS

BEEN WITH TALK HOME FOR YEARS. SUPERB SERVICE EACH TIME I SPEAK TO CUSTOMER SERVICE. SHEILA IS A CREDIT AND AN ASSET TO TALK HOME

25 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Lobert,

Thank you for sharing kind words with us 😊 We're thrilled that our colleagues could help you out, our team is always here to help! Have a great day.

Best,
Lucy

Valorada con 5 estrellas sobre 5

Very much pleased with talk home international calling service and within uk..

I have been using talk home since more then 5 years.
While the whole world talk to there love ones on watsapp.
I always prefer to talk to my parents on talk home as it not always you get clear voice quality on watsapp.
My whole family is very much pleased and rely on talk home calling.
I will surely recommend to friends & family.

Thanks..

Regards,

Mohammed.

25 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Mohammed,

Thanks for your feedback! As a company we're delighted to hear of your positive experience with Talk Home Calling Cards and that you find our services easy to use. Customer satisfaction is a priority at Talk Home so we're glad you've enjoyed your experience :)

Keep using Talk home calling cards.

Best,
Lucy

Valorada con 1 estrellas sobre 5

extremely bad

extremely bad! bad application and false minutes.It said 130 minutes but they let you only 23 minutes.

25 de junio de 2020
Opinión espontánea
Logotipo de Talk Home Calling Cards

Respuesta de Talk Home Calling Cards

Hi Seltene,

I'm sorry that you've had a negative experience, this is not the experience we want for our customers.

The minutes announced are based on an estimation which is dependant on the country you're calling and the access number you use. You can read more about this in our terms and conditions here https://talk-home.co.uk/callingcardrates.

Please contact our customer service team at hellotalkhome@nowtel.co.uk and they will assist you further.

Regards,
Lucy

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