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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Product as described and expected. Very quick turn round between order and delivery (ordered Tuesday, delivered Thursday) and packaging first class. Recommend wholeheartedly.

Valorada con 5 estrellas sobre 5

Ordered an expensive replacement showerhead to replace an older, faulty one. Taps Empire had the exact one in stock, at a very competitive price. A very smooth transaction on their website. Go... Ver más

Valorada con 5 estrellas sobre 5

The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Ver más

Valorada con 5 estrellas sobre 5

Great service, ordered a Bristan mixer tap on Wednesday and it arrived on Friday as expected. Checked box, all perfect. Fitted tap on Monday, much better than the one it replaced. Very competitivel... Ver más

Información sobre la empresa

  1. Proveedor para baños
  2. también en la categoría
  3. Proveedor de equipos de calefacción
  4. Reformas de baño
  5. Reformas de cocina
  6. Tienda de insumos para plomería / fontanería
  7. Tienda de puertas para duchas

Escrito por la empresa

Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

547 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

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4,7

Todas las opiniones

(547)

86 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Everything about choice, ordering, communication about delivery and delivery of items was fantastic. Will definitely use Taps Empire again for bathroom furniture!!

21 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good easy buying experience

Good easy buying experience, good price for taps as compared to other sites, was worried as could not find if they were in stock on the website but was really pleased when they were delivered in perfect condition first thing (8:00 AM) the very next morning. Cannot really fault the service I received.

12 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great reliable company

Order received promptly and communication from seller was all positive. I called beforehand to check item was in stock before ordering and call was dealt with efficiently allowing me to place the order. Would
definitely recommend

22 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class Business

Excellent company to deal with. Great value and great customer service. Had delivery problems with DPD delivering to wrong household. This was chased up and immediately sorted.
Would highly recommend this company

27 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I ordered a wash basin on Monday morning before I went to work. It was delivered on Tuesday morning. Added bonus was free delivery and best price for the item I wanted.
I will definitely be using this site again.

11 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Exchange refused on damaged £95 Burlington Toilet Seat

We received a damaged £95 Burlington toilet seat and because we were on holiday when it was delivered and couldn’t check it within their timeframe they refused to exchange it. The integrity of the toilet seat is compromised so we are literally flushing £95 down the toilet because it cannot be used. Our entire order value was £400+ but there was no goodwill whatsoever. Go to a reputable dealer and do no use this company would be my advice.

23 de agosto de 2023
Opinión espontánea
Logotipo de Taps Empire

Respuesta de Taps Empire

Sorry for your experience, but damages need to be reported within a reasonable period of time. To avoid such situations, we reiterate this online, by emails as well as by text message. Unfortunately, we are unable to offer a replacement in this instance since the goods have been on site for a month before reporting the issue.

In all fairness, most reputable online retailers use insured delivery services, but the couriers are unable to accept liability for deliveries completed a while ago.

Valorada con 2 estrellas sobre 5

Aquadart 3 sided shower enclosure

Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from "completion of your order".... what about the 57 days I had to wait. I only wanted to exchange for the same item but slightly smaller and offered to cover the delivery costs. Will go elsewhere for the replacement and future projects.

20 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company

Great company, very efficient in answering messages and excellent lead time. Would highly recommend.

9 de mayo de 2023
Opinión espontánea

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