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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mrs Denise harkin Recently had my kitchen fitted .through stockton tecaz jess was very helpfull in organising the planning neil the fitter did a fabulouse job the cuboards and doors are fab the whol... Ver más

Valorada con 5 estrellas sobre 5

Would like to say a massive thank you to tecaz at pennywell for our amazing new bathroom the staff were great and really friendly. Especially Tiegan for being warm and welcoming and helping us pick ou... Ver más

Valorada con 5 estrellas sobre 5

I couldn’t be happier with the service I received from Tecaz. Michael did an outstanding job with the design, and Henry and Connor carried out the fitting to an exceptionally high standard. The timing... Ver más

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Valorada con 4 estrellas sobre 5

Teesside Branch. Have a fantastic kitchen. Kev who designed it is very patient and changed our design repeatedly to suit what we wanted. Mick the surveyor gave us some additional really good ideas... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor para baños
  2. Reformas de baño
  3. Tienda de mobiliario para cocina
  4. Reformas de cocina
  5. Tienda de suministros de cocina
  6. Tienda de azulejos y baldosas

Escrito por la empresa

Tecaz is the largest independent bathroom and kitchen company in the North East, having 3 vast bathroom and kitchen showrooms situated in North Shields, Sunderland and Stockton. Each premises shows all the latest designs in bathing, showering and kitchens, in either contemporary or Classical styling. The Tecaz name has been well known for 40 years in the Newcastle and Sunderland area from it’s origination in Boldon. The first properly dedicated bathroom and kitchen megastore opened in North Shields, Newcastle in 1985. After North Shields, a showroom in Ryhope was opened in 1999 in a 26,000 square foot former Co-Op superstore and not long afterward a 32,000 square foot Cash and Carry building was purchased in Stockton. All had the emphasis on the broadest range and best prices combined with quality. Pennywell overhead web image When the opportunity to purchase the ex-Sunderland Echo building in Pennywell Industrial Estate, Sunderland, close to the A19 was identified, it became obvious that this was a worthy successor to the Ryhope premises, therefore in May 2015 this site was acquired. Due to our huge floorspace we have a massive area across our 3 showrooms, displaying a huge number of brands, and products displayed, so you can see and feel the products. At Tecaz we showcase 150 bath and shower rooms, and more than 40 kitchens room settings, from over 25 leading manufacturers, at each shop. With a team of designers available to offer advice and free computer planning, and installation support on larger projects you are sure to achieve your dream bathroom or kitchen. With emphasis on innovative planning being a major consideration for any bathroom or kitchen project, the free computer aided design with the added peace of mind of a free service of survey before installation means that your dream can be translated into reality with the minimum of disruption. We also offer FREE granite worktops on selected rigid built kitchen ranges.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

820 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent

Just had a new kitchen supplied and fitted by Tecaz Stockton , the experience was excellent from start to finish.
Kev the sales man has years of experience and helped us on many thing with his suggestion’s which we hadn’t thought of. He was very patient and showed numerous designs.
Phil the kitchen fitter was outstanding, it’s been a long time since I have seen someone so dedicated to his trade. He literally went the extra mile to complete an excellent fitting. He is very trustworthy and nice man, who has a vast array of tools to do the job. I would recommend him to anyone.

15 de febrero de 2024
Opinión espontánea
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Respuesta de Tecaz

Hello,
Your designer really does share a wealth of industry knowledge and expertise. Bringing every customers dream to fruition and helping create an amazing vibrant reality!
We can't pass any comment on your fitting team we are afraid, as they do not work with us, but we are certain your feedback will reach them.
Enjoy the kitchen!

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Tecaz Stockton …

After visiting 3 other kitchen suppliers locally we called into tecaz Stockton branch at short notice as they had supplied a fitted bedroom some years early which was excellent quality and still is. We were met by Vanessa who was extremely helpful and knowledgeable, in turn she introduced us to Kev the design consultant and at very short notice answered all our questions and arrived at the very competitive price. After much thought we have decided to choose another reputable supplier but cannot praise the two employees of tecaz enough. we will definitely return in the near future when we decide to revamp our main bathroom.

1 de febrero de 2024
Opinión espontánea
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Respuesta de Tecaz

Thank very much for your feedback.

We are sorry to hear you chose another supplier, but we do hope to see you in the future for your bathroom.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

We got the creative spark at Tecaz North Shields …

We visited Tecaz North Shields showroom looking for ideas and inspiration to renovate our bathroom. We were very impressed by the wide choice of ranges and competitive prices. Their designer Elaine immediately understood the look we wanted to achieve and was possibly the most patient, helpful and knowledgeable person I have ever met, helping us put together the right spec and look we wanted for our budget. We left getting exactly what we wanted as well as advice about accessories and finishing touches that we sourced ourselves. Her bathroom fitting team have just installed it all and we are thrilled with the results. They were careful, diligent and friendly; and never complained once about bringing all the items and tools up the three flights of stairs to our flat..

30 de enero de 2024
Opinión espontánea
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Respuesta de Tecaz

Hello,

We are loving this review just as much as you! Unfortunately we can't pass any comments ourselves on your fitting team, however we are sure that they are just as amazing as your designer who helped you source them.

We constantly get great feedback about your designer for the intricate, and fabulous designs that she creates helping her customers truly bring their dream to reality, no matter what their budget is.

We really appreciate you taking the time to leave your review.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Perfect Pennywell service

Have visited Pennwell showroom couple of times and each time I have experienced an exceptional customer service from all members of staff that I dealt with . I purchased a bathroom from them on my third visit when I was ready and again could not recommend these people enough for there level of professionalism and great service, from the reception staff , designer and recommended fitters . Thank you and keep up the good work

7 de diciembre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Thank you for much for your fantastic review. We are biased but we agree everybody is a little star!

Unfortunately we cannot comment on your fitters, as Tecaz LTD are a supply only company who do not provide nor recommend any fitters. But we are certain whoever the team was, they will be thrilled to hear this.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Visited the store in North Shields…

Visited the store in North Shields today, on a winter morning with my mother in law looking for a bathroom suite. Elaine was knowledgeable, extremely helpful and friendly. Order placed, very happy customers. Well done Elaine, I hope the company appreciate what an asset you are. Also to mention - every other member of staff was pleasant and welcoming.

2 de diciembre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Well done indeed! The brilliance of your designer truly knows no bounds! We appreciate them each day for the fantastic work they do when they are here, as we do with all of the Tecaz colleagues.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

5 star Outstanding

5 star from star to finish. Elaine was friendly from the start with great ideas and could visual what we wanted from the start. Delivery on time and 100% correct. Fitting exceptional 2 lads never stopped, were extremely diligent in their work ensuring a top class finish.
Would strongly recommend to anyone.

1 de diciembre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

We are thrilled to hear you LOVE your designer as much as we do. Such exuberance and dedication to share a plethora of concepts with her customers.

Whilst the fitting team to not work for, or with us, we are sure they will receive the feedback somehow.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Great friendly staff

Great friendly staff, especially Lisa who dealt with our order!
Ordered some beautiful Heritage bathroom taps which arrived next day!
Thank you so much to Lisa and the other staff members who helped.
Highly recommend Tecaz Stockton-on-Tees!!!

1 de diciembre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

We can't help but agree that your sales person is nothing short of outstanding. Always ready to help and so friendly with her customer.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

New Bathroom

North Shields branch, Muhammed was really patient when choosing our bathroom design and really helpful choosing colours and fittings that went well together. Couldn't fault his service! Delivery was quick and no issues there. Phil and the team have done an amazing job. Really friendly and professional. Clean and tidy too! Really happy with our new bathroom and would happily use Teacaz again.

24 de noviembre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Your designer really is a fantastic professional. He has been designing kitchens and bathrooms for us now for over 2 decades! Ensuring all customers are able to achieve their vision.

We can't pass any comment on your fitting team I am afraid as they do not work for us, but we are certain the feedback will reach them and they will be delighted.

We are so happy you love your bathroom, and thank you for taking the time to leave your review.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Stockton Branch

Recently had a new bathroom fitted. The whole experience was great from start to finish.
Michael designed the bathroom and was extremely helpful, listened to what we wanted and gave advice. Computerised illustrations were provided so that we could visualise the end result.
The fitters, Phil and Norman, took the time and care to ensure everything was completed to an exceptional finish.
Highly recommended, thank you!

20 de noviembre de 2023
Opinión espontánea
Logotipo de Tecaz

Respuesta de Tecaz

Hello,

We are delighted to see you have found your designer to be just as amazing as we think he is. With great knowledge, a helpful manner, he really does give Tecaz customers a wonderful experience to help bring their dreams to reality.

Whilst the fitting team you have used do not work for Tecaz, we are sure your feedback will reach them and they will be thrilled to hear this.

We do appreciate you taking the time to leave your feedback.

Regards
Tecaz

Valorada con 4 estrellas sobre 5

Teesside Branch

Teesside Branch. Have a fantastic kitchen. Kev who designed it is very patient and changed our design repeatedly to suit what we wanted. Mick the surveyor gave us some additional really good ideas that we took on board. Reason 4 stars is that needs more attention to quality control ie, stock check items are all present and correct before going out to the customer. However one person who has stood out and has done an absolutely remarkable job is the person on the ground who put it together. You can’t get better than the kitchen fitter Phil, he is the man to trust.

18 de septiembre de 2023
Opinión espontánea
Logotipo de Tecaz

Respuesta de Tecaz

Hello,

Thank you for your review. Kev really is fantastic at what he does, and always ensures to help his customers. Mick, is a consummate professional with an outstanding eye for detail. Having done the role for over 3 decades he really brings a wealth of knowledge.

We are sorry you felt we couldn't get 5 stars due to some items having to follow, however we do this to ensure the main kitchen can be fitted on time, with smaller remedial items to follow where needed, which avoids you as the customer having to postpone or rebook your fitter.

We are thrilled to hear you loved your fitter. Whilst they do not work for or with us, we are sure your feedback will be passed to them from your designer!

Enjoy the kitchen, and thank you for taking the time to leave your feedback.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Brilliant service

Went to Tecaz this morning to buy some more bathroom items. Lisa was really helpful again, remembered us from March when we bought our bathroom from Tecaz and helped with the rest of our items. Brilliant service Lisa, thank you

4 de noviembre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Seems you had the pleasure of meeting one of our amazing sales team! She really does have a fantastic rapport with her customers and truly does go the extra mile.

Thank you for taking the time to leave your feedback, we appreciate it.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Superb service from start to finish

Superb service from start to finish, thankyou.
From first meeting Elaine, we knew we were in good hands, her knowledge, expertise and attention to detail were incredible. She helped us with the design of our new bathroom, choosing the correct size and style of fixtures and fittings, pointing us in the right direction. She had Phil to come and measure, perfect gentleman, also very helpful.
We then had Lee and Peter, the most incredible duo to do the fit! It hasn’t been easy for them (I’m sure!) they have been the most perfect people to have working in your home, professional, clean and tidy and always polite. They have been the best working team ever!
Thankyou to all involved in the design and fit of our beautiful bathroom, we’ll be forever grateful!

24 de octubre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Another fantastic review about your designer! She really is a diamond isn't she! Putting customers first, with a great eye for bathroom design!

Unfortunately your fitting team don't work for Tecaz, but we are sure that the amazing words you have said about them will reach them and make their day!

We truly do appreciate you taking the time to leave your feedback.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Great experience

We went to Sunderland and had a consultation with David came and measured up for bathroom and shower room for us. He then designed what we needed. He was very good and help us picking out the correct goods we needed.
Everything was delivered on time.
We did return as we needed something else and were helped by Harry who was very knowledgeable about what we needed. It was all very reasonably priced.

8 de octubre de 2023
Opinión espontánea
Logotipo de Tecaz

Respuesta de Tecaz

Hello,

Thank you so much for your kind words about your designer. He really does an amazing job of satisfying his customers.

We aren't sure which Harry you met, as we have two... but they are both just as equally as fantastic as each other!

Thanks for taking the time to leave your feedback, we appreciate it.

Tecaz

Valorada con 5 estrellas sobre 5

Replacement bathroom.

Went to Tecaz at Portrack Lane to enquire about a new bathroom for my elderly parents who now have mobility issues and needed suitable replacement fixtures to help with this. Ie replace bath with shower etc.
We dealt with Michael who listened carefully to our needs and designed a new bathroom at a reasonable price. He quickly arranged a fitter and date for installation. Excellent service 👍
I’m pleased to say that the new bathroom is now in place and looking great. Chris the fitter was excellent.

20 de octubre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Your designer really is a true gem! The way in which he looks after all of his customers never ceases to amaze us!

We are even more thrilled to hear he has taken his own time to help you arrange a fitter (as much as they are nothing to do with us, I am sure your designer will be able to pass your feedback along).

So glad you love the bathroom.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Amazing

My partner and I went to Portrack Lane store today and had a rough idea of what we wanted, we spoke to Paul and within 15 minutes we had already chosen a bathroom suite. It was so easy and there was no pressure or rush to decide, we are so happy with what we have ordered and Paul made it comfortable and a nice experience. He makes a nice cup of tea also !

22 de octubre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

It seems you have been fortunate enough to meet our Bathroom Whisperer!

He really does take the time to listen to his clients to understand exactly what they want to help their dream become a reality!

He has never made me a cuppa though... perhaps I should have a word with him about that!

Thank you for taking the time to leave your review and we hope you love your bathroom.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Recently went to tecaz and needed to…

Recently went to tecaz and needed to swap a sink. Karen and nadine went above and beyond to help us get the exact item.They were fantastic would highly recommend.

18 de octubre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

We are incredibly biased but we completely agree with you! Their energetic charisma as well as their desire to help every customer they see, truly is a blessing for us as a company.

Very glad you got sorted, and thank you for taking the time to leave your review.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Great range of products and outstanding customer service

A fabulous experience finding & buying a bathroom suite at Tecaz, Norham Road, North Shields. Yes they do have a great selection of suites, showers, fitted furniture, tiles and accessories to choose from. But what made my experience first class was the associate/designer looking after me called Elaine. I was really impressed with her knowledge of stock in the showroom and in all of the brochures. She spent a lot of time helping me to decide what options might work best in my bathroom. I never once felt rushed or pressured. I returned home feeling sure I’d made the right choice and that everything I purchased was really good value for money! Can’t wait to see the end result and based on my experience I wouldn’t hesitate to recommend Tecaz to my family & friends. Thank you Elaine I’m confident my new bathroom is going to be stunning!

18 de octubre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Thank you so much for your review and your kind words about Tecaz.

However, we are thrilled to see the positive feedback about Elaine! We absolutely LOVE her work and are delighted that she is receiving the plaudits that she so ever truly deserves. We often run out of superlatives to describe such an amazing designer so we are delighted you have done so in your own words.

Enjoy the bathroom.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Tecaz Stockton great service spent full day helping me pick out the perfect bathroom

Just spent a the whole afternoon at Tecaz it was great because I was super excited to look for a new bathroom and Paul (from Tecaz Stockton) was really helpful, and made me a design plan based on 2 different designs (freestanding bath OR double ended bath with shower). My bathroom is only 3.38 sqm so it is super small so with with everything I was choosing I was being super picky on style and size but Paul did not try to rush me at any point, he made it fun, came round the store with me and even let me sit in the baths to see how they would feel. But I swear he is the "bathroom whisper" it's like he had listened to what I said and identified what I would like before.i had even seen it. He gave me an idea of a shower panel that would folded , but me not knowing which way it folded presumed it folded outwards and would serve no purpose and I said no to it. But when I saw what it did later the way it folded inside itself for when yous not using it , I loved it makes the bathroom look bigger so I had to eat my words. I loved it. So yeah he definitely is the bathroom whisperer. Tecaz is definitely better than b&q or Wickes etc for bathrooms as you can physically see the different items on the shop floor so you can see their quality , thickness/ slimness, shape etc so it is a lot better than picking out of a brochure cos b&q and wicks don't have all the items on the shop floor. And not only is the price good but they take deposits rather than taking all the money upfront. Very happy with my service here at Tecaz Stockton with Paul , thank you.

12 de octubre de 2023
Opinión espontánea
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Respuesta de Tecaz

Hello,

Thank you so much for your review.

We believe Paul may indeed be the "Bathroom Whisperer". He is fantastic at his role and truly believes in making sure to help every customer achieve their dream bathroom. Quite often even making suggestions which make that dream better!

We are so glad you are happy with the service and we appreciate you taking the time to leave your review.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Fantastic

Elaine at tecaz North Shields has been amazing after having a disaster from a previous bathroom company and being left with no bathroom Elaine made sure to help and put my mind at ease every step of the way. She was fab helping me choose the design of the bathroom and it really does look unreal I can’t thank and her enough. Would 100% recommend her. The fitters were canny lads and have done a fantastic job with little or no mess throughout the fit. Thank you so much.

6 de octubre de 2023
Opinión espontánea
Logotipo de Tecaz

Respuesta de Tecaz

Hello,

Thank you for your review.

Elaine is a fantastic Designer who has worked for a number of years across a couple of our stores. She truly is amazing. Your designer shares a wealth of knowledge with all of the clients she works with, along with all of the designers is any of our stores, will always go above and beyond to assist any customer. We appreciate you taking the time to leave your feedback.

Regards
Tecaz

Valorada con 5 estrellas sobre 5

Excellent Experience

I had been looking for months and had a few companies out and unfortunately couldn’t afford the quotations I was getting.

I went to tecaz with my sizes, made an appointment to see Elaine the designer as she wanted to come out measure up properly.
I went back into showroom and had full design appointment as I hadn’t had such a thorougher service at other companies I was thinking this is going to be out of my price range.
The attention to detail, her product knowledge is second to non, and I’d been through the full process with 4 other companies the service didn’t compare.
Elaine come up with a package for me for my budget. The installation team don’t work for tecaz but work along side Elaine making my full install go so smoothly, I’ve got a walk in shower room that totally exceeds my expectations.
Planned, designed, supplied all done.
If you’re in the same boat as me, give Elaine at the North Shields branch a call, she’s been out to two of my neighbours after seeing mine.

6 de octubre de 2023
Opinión espontánea
Logotipo de Tecaz

Respuesta de Tecaz

Hello,

Thank you for your review.

Elaine is a great personality and we love how amazing she is with her customers and how much she keeps amazing communication until the job is complete to help all of her customers.

Your designer shares a wealth of knowledge with all of the clients she works with, along with all of the designers is any of our stores, will always go above and beyond to assist any customer. We appreciate you taking the time to leave your feedback.

Regards
Tecaz

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