Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónNo 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... Ver más
La empresa ha respondido
I liked the venue/staff etc, however only thing that let it down was the burger that was bought with bowling. Chips were great the chicken burger however.. a bun with a slice of breaded chicken inside... Ver más
Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... Ver más
La empresa ha respondido
Información sobre la empresa
- Bolera
- Bar
- Sala de escape
- Centro de juego con pistolas láser
- Centro recreativo
- Sala recreativa de videojuegos
Escrito por la empresa
Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.
Información de contacto
No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Reino Unido
- 0333 034 6100
4,1
Muy bueno
129 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service by Excellent staff
23 de marzo de 2026
Respuesta de Tenpin - Camberley
Hi Phil, thank you for taking the time to leave Tenpin Camberley an amazing 5 stars! We are thrilled to hear you had a brilliant time and that the team provided excellent service. Hope to see you back soon!
Take care,
Kirsty
Fun family time
We had a fun time, but one small problem kept occurring. We had the bumpers up for one of our team, but when the bumpers went down, a slight ridge was always there on the right hand side, so balls that would have gone down the side were knocked back in and kept in play.
15 de marzo de 2026
Respuesta de Tenpin - Camberley
Hi there,
Thank you for your lovely 4* review at Tenpin Camberley! We are delighted you had fun whilst on your recent visit to us! However, we are very sorry the game was not up to standards. We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Excellent atmosphere and friendly…
Excellent atmosphere and friendly helpful staff. Two games for group of 6 was great. Great offer.
24 de febrero de 2026
Respuesta de Tenpin - Camberley
Hi there
We appreciate your 5-star rating! We're happy you enjoyed the atmosphere and found our staff helpful. It's great the group enjoyed the games and offer. Thanks! Best wishes - Clare
Lack of staff was the main problem
Lack of staff was the main problem. I booked an hours session with a pizza deal.
The staff member who registered us on arrival (I believe was the manageress) did it wrong which meant we didn’t start our hour session until at least 10 minutes later.
My daughter spent most of the time queueing up for drinks at the bar. Only 3young girls trying their hardest to book People in, exchange machine tokens, serve at the bar and handle problems with the machine. More staff needed and organised properly . Especially in the school holidays and weekends,
19 de febrero de 2026
Respuesta de Tenpin - Camberley
We appreciate you taking the time to share your experience. We're sorry to hear about the delayed start and the long queues your daughter experienced. We'll address the staffing and organization issues to improve service, especially during busy periods. Thanks for bringing this to our attention. Many Thanks - Kimberley
The bowling is fun but expensive
The bowling is fun but expensive. My son and his friend where asked to leave even though they were eating pizza.
28 de febrero de 2026
Respuesta de Tenpin - Camberley
We appreciate your feedback. We're sorry your bowling experience was costly, and your son and his friend were asked to leave while eating. We'll look into it. We do hope to see you again soon for a much more smoother experience. Many Thanks - Kimberley
Very busy no staff around to help
Very busy no staff around to help , when one of the balls went in wrong lane was difficult to find someone and when I did they said they would send someone over half hour later they came, we pre ordered food which was brought out to us but no where to find mayo, or Cutlery and no staff available to ask, so kinds ruined the whole vibe
22 de febrero de 2026
Respuesta de Tenpin - Camberley
Hello Kim,
Thank you for taking the time to rate Tenpin Camberley 2 stars. We appreciate you sharing your experience. We're sorry to hear that it was difficult to find assistance and that you had trouble getting condiments and cutlery. We will address these issues with our team to improve our service. We value your feedback. All the best ~ Laura
Appalling service and experience
We visited last Saturday and had an awful experience. I have already emailed Tenpin (5 days ago) and am yet to hear anything. Am not surprised.
We ordered drinks via the QR code at the table - prior to bowling. We waited half an hour - no drinks. We approached the bar who said they would bring the drinks over - no drinks. I went up to the bar, to which I insisted I waited until I received our order. I was met with 'well I have to serve this queue of people first'. It was an absolute joke.
I tried finding the 'Manager' who was utterly useless. I explained that we were also having problems with our bowling lane, with bumpers and the camera. I was simply told they were short staffed and they would send someone over; guess what? No one arrived.
To top it all off they had problems with a certain clientele, who were going round intimidating others in large groups. Neither staff or security did nothing about this. The overall experience was appalling, service dreadful and we had a very disappointed child. Would not recommend.
The place needs a lot of changes for this to feel worth the money.
21 de febrero de 2026
Respuesta de Tenpin - Camberley
Hello HG,
Thank you for taking the time to rate Tenpin Camberley 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the issues with your order, the lane, and the behavior of other guests. We're also sorry you haven't received a reply to your email. Please send it again to customer.feedback@tenpin.co.uk with 'Review' in the subject line, so we can look into this. All the best ~ Laura
Always have a great time bowling with…
Always have a great time bowling with the family. Real improvement since the revamp
27 de enero de 2026
Respuesta de Tenpin - Camberley
Hi Tracy, thank you for the 5* rating of Tenpin Camberley. We are delighted to hear that you had a great time spent with family. Hope to see you back again soon.
Take care,
Kirsty
Very clean and tidy staff very polite…
Very clean and tidy staff very polite excellent service
Had a lovely time with the grandchildren
19 de febrero de 2026
Respuesta de Tenpin - Camberley
Hello, thank you so much for the brilliant 5* review of Tenpin Camberley! We are so pleased you had such a lovely time with your grandchildren and we hope to see you all again soon! Best wishes - Mel
We booked for 11am but had to wait 30…
We booked for 11am but had to wait 30 mins for the lane to become avilable, the staff were not very empathic , just said it was busy and could do nothing about it so had to hang around the arcade, which meant we had tickets to cash in. It was only enough for sweets and the children wanted chalk lollies which we were told they had run out of and the full tab was just for show, we had something else but when we came for drinks 10 mins later they had a whole bag on the side! How do you explain that to children that they only ran out when we wanted them!
18 de febrero de 2026
Respuesta de Tenpin - Camberley
Hello Customer,
Thank you for taking the time to rate Tenpin Camberely 3 stars. We appreciate you sharing your experience. We're sorry your lane wasn't ready at the scheduled time and about the issues with the chalk lollies. We will address this internally to ensure a better experience for our guests in the future. We hope that you visit again soon and the your next visit is a 5 star experience. All the best ~ Laura
It was a great place to take the…
It was a great place to take the grandchildren, lots for them to do. They enjoyed the bowling and burger and chips and slush puppy. Quite expensive and busy but it was school holidays. Played pool and went on the amusement part too, they had a great time.
16 de febrero de 2026
Respuesta de Tenpin - Camberley
Hi Sally, thank you for taking the time to review Tenpin Camberley! We're so glad to hear that you had a lovely visit with your family and that you enjoyed the fun activities, food and drinks. We look forward to seeing you again soon! Best wishes - Adelaide
Disappointed
Booked for 7pm and when we arrived we were told it's booked for 7.30. Shower the girl my email confirmation, but had to wait
Had to push back our dinner reservation, which was luckily ok
Went to the lane and it wasn't ready for us to play, had to go to the desk and ask what's happening
Overall a bit disappointed
7 de febrero de 2026
Respuesta de Tenpin - Camberley
Hi Laura, thank you for leaving feedback for Tenpin Camberley. We are sorry to hear you were unable to bowl at your original time and that you had issues with this. We would like to look into this further for you, so please send us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Camberley'. Please include any other information not already here. Once again, we are very sorry that you didn't have a great time with us and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
Good for events but service could get better
One of the good bowling alleys around, only wish they brought the food orders earlier than later. For our birthday, we were not given wooden cutlery but saw another party got it, turned out we had to ask the right person. The food is always served hot, wings and pizza including the chips are always a hit with the kids.
8 de febrero de 2026
Respuesta de Tenpin - Camberley
Hello, We appreciate your feedback. We're glad the food is always a hit, especially the wings, pizza, and chips. We'll look into the timing of food orders and the cutlery issue to ensure a better experience for everyone. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley
Clean and staff friendly
Clean and staff friendly
Long queues though to check in for bowling and cash in arcade tokens
1 de febrero de 2026
Respuesta de Tenpin - Camberley
Hi Charlie, thank you for taking the time to leave a review of Tenpin Camberley. We are sorry to hear that wait times were longer than usual, during your recent visit. Hope to see you again soon for a better experience.
Take care,
Kirsty
Everything on time staff and service…
Everything on time staff and service excellent
25 de enero de 2026
Respuesta de Tenpin - Camberley
Hi Steve, thank you for the fab 5* review for Tenpin Camberley! We're delighted to hear that you enjoyed your visit and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Respuesta de Tenpin - Camberley
Hi
Thanks for leaving some positive feedback from you recent visit to Camberley. We appreciate it. Hope to see you soon. Best wishes - Clare
Quick service from staff but dirty environment
Quick service from staff but lane table was dirty and had someone else’s alcohol on it and the place looked dirty so we decided not to eat there in the end
24 de enero de 2026
Respuesta de Tenpin - Camberley
Hi
We appreciate your feedback and apologize that the cleanliness of the lane and table did not meet expectations. We'll address this to ensure a better environment for everyone. Best wishes - Clare
Respuesta de Tenpin - Camberley
Hi Jet, thank you for the 5* review for Tenpin Camberley! We're delighted to hear that you had a fun evening and that you enjoyed the food. We can't wait to see you again soon for another great time! Best wishes - Adelaide
nice atmosphere
27 de enero de 2026
Respuesta de Tenpin - Camberley
Hi there, thank you for the lovely 5* review! We're so pleased to hear that you enjoyed the atmosphere at Tenpin Camberley. We can't wait to see you again soon! Best wishes - Adelaide
Fun for the family
16 de enero de 2026
Respuesta de Tenpin - Camberley
Hey Jason, thank you for the lovely 5* rating of Tenpin Camberley. We are pleased to hear you had a fun experience and we look forward to welcoming you back soon.
Take care,
Kirsty
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.