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Tenpin - Cambridge Opiniones 

206
TrustScore: 3.5 sobre 5

3,6

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Ver más

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Valorada con 1 estrellas sobre 5

We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional ro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free

La empresa ha respondido


Información sobre la empresa

  1. Bolera
  2. Bar
  3. Sala de escape
  4. Centro de juego con pistolas láser
  5. Centro recreativo
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Información de contacto

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Reino Unido

  • 0333 034 6100

3,6

Medio

TrustScore: 3.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(206)

10.890 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Nice time with family

8 de abril de 2026
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Respuesta de Tenpin - Cambridge

Hello Martin, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Valorada con 4 estrellas sobre 5

I organised a bowling event for a group…

I organised a bowling event for a group of around 20 people. Overall, we had a really good time.. the bowling itself was fun and it worked well as a group activity, so I would still recommend it as an outing.

That said, there were a few issues with the service. Some people arrived a bit later, and we were told we had to wait until everyone was there before starting, which was fair enough. However, we were also asked to order all our drinks upfront, which didn’t feel very flexible as not everyone was ready to decide straight away.

We had booked a package that included two games and one drink each. A few people didn’t end up coming, and we were initially told we could still use those extra drinks, which we appreciated. But when we later tried to get what should have been one of the remaining drinks, we were told it had already been taken. This didn’t seem right since I had been keeping track of the orders, and the way it was explained came across a bit abrupt and dismissive.

It was also very busy at the time, with quite a few groups arriving at the same time, so it’s possible there was some confusion and someone else may have been given one of our drinks by mistake. Unfortunately, this meant we ended up having to buy extra drinks separately.

Still had a really nice time overall, but I do think the service and customer experience could be improved a bit.. especially when it comes to flexibility and handling larger group bookings.

26 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi there. Thank you for taking the time to review Tenpin Cambridge! We're glad you had a good time overall bowling with your group. We appreciate your feedback regarding the drink service and the initial inflexibility with ordering. We'll review our procedures for large groups to improve the customer experience and avoid similar issues in the future. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Cambridge'. We hope to see you again soon for hopefully a 5* experience next time. Best wishes, Jade

Valorada con 5 estrellas sobre 5

Great lanes

1 de abril de 2026
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Respuesta de Tenpin - Cambridge

Hello, thank you very much for the fabulous 5* review of Tenpin Cambridge! We are really happy to see you had the best time and we can't wait to see you again soon! Best wishes - Mel

Valorada con 1 estrellas sobre 5

Bad experience

I paid for this as a treat for my daughter for her friends birthday. We paid for an hour of play and the lane broke down so they didn’t get the full hour. She said the staff were rude and miserable and practically threw the pizza at them. They then went to play in arcade and pool table took money and then change machine wasn’t working so they couldn’t get money to play in the arcade

30 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi Hayley, thank you for taking the time to leave a review of Tenpin Cambridge. We're sorry to hear that the lane malfunctioned, the service was poor, and there were issues with the arcade games. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we are sorry for any inconvenience that was caused and we do hope to see you again for a better experience.
Take care,
Kirsty

Valorada con 5 estrellas sobre 5

Bowling always great

Bowling always great. Staff are friendly but so incredibly slow serving. It seems to take 2 of them to carry out a task

1 de abril de 2026
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Respuesta de Tenpin - Cambridge

Hi Anna,

Thank you for your amazing 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon. Best wishes- Steph

Valorada con 5 estrellas sobre 5

Great venue

Great venue. Staff very friendly and helpful. Great atmosphere.

1 de abril de 2026
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Respuesta de Tenpin - Cambridge

Hi there,

Thank you for your fantastic 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly and helpful and we look forward to welcoming you back to the venue again very soon! Best wishes- Steph

Valorada con 2 estrellas sobre 5

Service with a smile would be great

Service with a smile would be great , very rude service and blunt, the blowing on my lane and lane next to us stopped working and we had to wait 10mins for it to be fixed and we payed for 1hour only got 50 minutes. The arcade pool tables took my pounds and didn’t work and the machine to change cash to coins didn’t work so we couldn’t use arcade after the pool took the pounds.

1 de abril de 2026
Logotipo de Tenpin - Cambridge

Respuesta de Tenpin - Cambridge

Hi, thank you for taking the time to leave a review of Tenpin Cambridge. We're sorry to hear that there was some technical issues during your recent visit, causing your session to be cut shorter. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we are sorry for the inconvenience caused and we do hope to welcome you back again for a much better experience.
Take care,
Kirsty

Valorada con 1 estrellas sobre 5

I waited 35 minutes for a cheese and…

I waited 35 minutes for a cheese and pesto panini and a Pepsi max and there wasn’t any pesto in the panini

1 de abril de 2026
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Respuesta de Tenpin - Cambridge

Hi there, thank you for taking the time to review Tenpin Cambridge! We're very sorry to hear that there had a been a long wait for your order to arrive and that there had been an issue with the food. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Cambridge'. We hope to see you again soon! Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

Quite an eventful night.

I made multiple strikes and ended up winning, easy. Then I hit the arcades and won, easy.

Quite an eventful night.

25 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi there, thank you the amazing 5* review for Tenpin Cambridge! We're so pleased to hear that you had an eventful night and that you enjoyed the bowling and arcades. We can't wait to see you back again soon for more bowling fun! Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

The staff was really great and helped…

The staff was really great and helped me as I am a regular customer love bowling was given a voucher for 2 for 1 game offer for my next visit lots to do arcades snooker karaoke rooms too

25 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi there
We're delighted you enjoyed your visit and that our team was helpful. It's great you appreciate the bowling and other activities. Thank you for your positive feedback and 5-star rating! Best wishes - Clare

Valorada con 4 estrellas sobre 5

Friendly and attentive staff. Check their website for promotions to save money.

We have some friends visiting and decided last minute going bowling. At the place, we realised that it was much more expensive that we expected and decided to cancel it. However, the staff who attended us, gave us some advice and suggested to booking it online (despite we were already at the location) and apply for the online discount.
So we played two games, order some drinks and food and we had a great and funny afternoon.
We are grateful to the staff. They were also very friendly and attentive. The installations are great, the music is not too loud and allow conversation. The lanes seats are comfortable. There are good combinations of food and drinks when booking to save money.
My advice is to check previously on their website and ensure that you book with some of the deals, otherwise is expensive.

29 de enero de 2026
Logotipo de Tenpin - Cambridge

Respuesta de Tenpin - Cambridge

Hello there. We're glad you enjoyed your visit and appreciate you sharing your recent experience at our Tenpin in Cambridge. We're happy to hear that our staff was helpful in finding a way for you to enjoy bowling with your friends, and that you found the atmosphere to your liking. Thank you for the recommendation to check our website for deals! - Many Thanks - Kimberley

Valorada con 4 estrellas sobre 5

Great games

Booked a couple of games here.... we had children and pensioners in our group! Lanes were clean and ready, easy to check in and play. Staff were friendly and helpful. Perhaps music a little loud but we enjoyed our games.

25 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi Abi, thank you for leaving Tenpin Cambridge a lovely 4* rating! We're glad you enjoyed your games with your group! We appreciate your feedback regarding the music volume and are happy that our lanes and staff met your expectations. Thanks for your review and we hope to see you again soon! Best wishes - Rosie

Valorada con 4 estrellas sobre 5

Good experience regular visitor,

Good experience regular visitor,

25 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi Kev, thank you for leaving Tenpin Cambridge a rating! We greatly appreciate your 4-star rating and are so glad you regularly enjoy your visits with us. Thank you for your continued patronage! We look forward to seeing you again soon! Best wishes - Rosie

Valorada con 4 estrellas sobre 5

Lovely staff

Lovely staff
Quick and easy to play bowling
The food was pretty terrible though.

25 de marzo de 2026
Logotipo de Tenpin - Cambridge

Respuesta de Tenpin - Cambridge

Hi Beth
We're glad you enjoyed the bowling and our staff! We appreciate your feedback and will work on improving our food quality. Thanks for your review. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Very good Welcom and always up to assist

Very good Welcom and always up to assist

25 de marzo de 2026
Logotipo de Tenpin - Cambridge

Respuesta de Tenpin - Cambridge

Hi there, thank you for the 5* review for Tenpin Cambridge! It's great to hear that you enjoyed your visit and the service from our team. We hope to see you again soon! Best wishes- Adelaide

Valorada con 5 estrellas sobre 5

It was a wonderful experience working…

It was a wonderful experience with children in a very warm and family-friendly atmosphere.

22 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi Deepa, thank you for the excellent 5* rating! It's lovely to hear that you had a great experience with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Valorada con 4 estrellas sobre 5

Great bowing, very long wait for the food.

Bowing experience was as expected.
Barriers broken, did mention to the staff and they said it’s been like to for months.
Service was good, yet the food took absolutely ages and for food that simply goes in the fat fryer, an hour was too long. For bowling, yes it’s good, maybe pass on ordering food.

15 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi Alexander, thank you for the 4* review for Tenpin Cambridge! We're glad that you enjoyed the bowling but are sorry to hear that there had been issues with the bumpers and that there was a long wait time for the food to arrive. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Valorada con 3 estrellas sobre 5

The bowling itself

The bowling itself, great fun. The boys loved the arcade too. The only downside was the boy/gents toilet was just a disgrace. With such a high volume of guests including children they need hourly checks. This will obviously increase the price of bowling.

14 de marzo de 2026
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Respuesta de Tenpin - Cambridge

Hi there
We're glad the boys enjoyed bowling and the arcade. We appreciate your feedback regarding the gents toilets condition. We will address this with our team to ensure more frequent checks are conducted. Best wishes - Clare

Valorada con 3 estrellas sobre 5

Music way too loud

Very clean, fast drinks. But music was way too loud! We had to keep shouting at each other, gave up talking, even about the game. Bowling used to be a lovely sociable night out...now its a night club.

15 de marzo de 2026
Logotipo de Tenpin - Cambridge

Respuesta de Tenpin - Cambridge

We appreciate your feedback. We're glad you found our venue clean and the drinks fast. We're sorry the music's volume impacted your enjoyment; we'll be sure to review this to improve the atmosphere. Best wishes - Clare

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