I ordered a framed poster as a gift. It did not arrive! Contacted customer services. Another poster was sent out that day and received the following day! Postage was refunded as well. Excellent serv... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The product itself is nice. However, the customer service is AWFUL. I tried reaching out a couple different ways for help on an order ( chat and email) and have never received any type of response.
I ordered 3 custom print album covers for my son for Christmas. The quality is fabulous, The detail is superb even though I chose mainly dark prints the images really stand out. I ordered quite... Ver más
La empresa ha respondido
Bought an A3 poster of the Metallica setlist from a recent concert as a birthday present for my son who was there. He loved it. Dispatched and delivered promptly, was in great condition when it arrive... Ver más
Información sobre la empresa
Escrito por la empresa
Celebrate your favorite concerts with our high-quality setlist posters and music memorabilia. Discover unique designs that capture the energy of live performances, perfect for true music fans and collectors!
Información de contacto
Unit A, 82 James Carter RoadMildenhall, IP28 7DE, Bury Saint Edmunds, Reino Unido
- hello@thatgig.co.uk
- www.thatgig.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered a framed poster as a gift
I ordered a framed poster as a gift. It did not arrive! Contacted customer services. Another poster was sent out that day and received the following day! Postage was refunded as well. Excellent service! Would definitely use again. Poster was fab! Very Happy.
Customer service is Nonexistent
The product itself is nice. However, the customer service is AWFUL. I tried reaching out a couple different ways for help on an order ( chat and email) and have never received any type of response.
Simple, stylish memoir of a gig
Bought an A3 poster of the Metallica setlist from a recent concert as a birthday present for my son who was there. He loved it. Dispatched and delivered promptly, was in great condition when it arrived and looked good.
A reminder of happy times
It’s perfect and looks perfect on my bathroom wall far better than I expected.More purchases to follow.
Ordered a couple of "gig " mugs
Ordered a couple of "gig " mugs. They're really fab, well made, good quality. Definitely recommend 👌 xx
Extremely pleased with my order
Extremely pleased with my order. Quick delivery and well packed!! Will deffo be purchasing from here again. Thank you!:)
Quick dispatch, well packaged and excellent item
I discovered That Gig on my Instagram feed and immediately ordered. The item was dispatched quickly and arrived a few days later. It was carefully packaged and the quality of the print was excellent. I’d also like to thank Melissa for the additional customer support. Recommended!
I don't like leaving negative reviews…
I don't like leaving negative reviews and its a shame as the products are nice and good quality but my issue is the customer service.
I ordered 3 for 2 set list posters for my Son's bedroom of concerts we'd been to. I ordered an Olly Murs poster with the correct date 2nd of May 2025 and they sent me Thursday 22nd of May which is the concert he cancelled half way through and not the one we were at and only has half the set list on it.
Ive contacted customer service on their live chat and nothing. Also requested a return and nothing. Its really disappointing as i only want an exchange and the correct poster sent to me.
First time ordering from, that gig
First time ordering from, so easy, came well packaged and on time.
Excellent quality prints very good…
Excellent quality prints very good customer service
Haven't received item yet
setlist mug
my mug arrived well packaged and the printiong on it was clear and correct i puchased it for a birthday present and the recipient was stunned on how unique it was
Quick dispatch
Quick dispatch. Perfectly wrapped. An amazing addition to my hallway. Will for sure order more
Van Morrison
Arrived on time, well packaged, good print, perfect,would buy again from thatgig.co.uk thank you
Looking for something a little different
Fab company exactly what I was looking for and great customer service. Would definitely use again in future. Bought a framed set list from a gig my daughter went to (obsessed with!) that isn't mainstream. Her favourite Christmas Present.
Great customer service
Sadly item arrived damaged, but within minutes of contacting That Gig, they responded with an apology and offer of replacement or refund.
Very impressive and helpful customer service
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








