I ordered a framed poster as a gift. It did not arrive! Contacted customer services. Another poster was sent out that day and received the following day! Postage was refunded as well. Excellent serv... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The product itself is nice. However, the customer service is AWFUL. I tried reaching out a couple different ways for help on an order ( chat and email) and have never received any type of response.
I ordered 3 custom print album covers for my son for Christmas. The quality is fabulous, The detail is superb even though I chose mainly dark prints the images really stand out. I ordered quite... Ver más
La empresa ha respondido
Bought an A3 poster of the Metallica setlist from a recent concert as a birthday present for my son who was there. He loved it. Dispatched and delivered promptly, was in great condition when it arrive... Ver más
Información sobre la empresa
Escrito por la empresa
Celebrate your favorite concerts with our high-quality setlist posters and music memorabilia. Discover unique designs that capture the energy of live performances, perfect for true music fans and collectors!
Información de contacto
Unit A, 82 James Carter RoadMildenhall, IP28 7DE, Bury Saint Edmunds, Reino Unido
- hello@thatgig.co.uk
- www.thatgig.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Item arrived well packaged
Item arrived well packaged, on time and items were as detailed.
That Gig were great
That Gig were great. I purchased 2 posters for a Pearl jam gig I went to with my son last year and instead of the band photo the guys kindly popped in a selfie we took on the day. The item came very well packed and a quick turnaround. I went back a few days later and purchased again for my nephews first gig last year to greenday. Couldn't recommend the guys more. Will definitely be back!
Highly recommend
No issues with my order. Arrived well pacakged and super fast even without next day shipping - it took arou d 3 days from ordering to delivery. Loved them all! I got a Setlist Poster, Mug and Album cover and opted for the framed version. Highly recommended!
Invested in customer
I am very pleased with the product and, having had an issue with delivery, was very happy with the customer service I received to resolve this. It was nice to see they were invested in the customer and made every effort to resolve and learn from a slight hiccup. Thank you. I would definitely recommend.
I had initially given a low scoring…
I had initially given a low scoring review due to an issue with the set list recieved however this has promptly been resolved and reissued so am happy with the resolution and the final product. Good communication from the business once the issue had been logged.
Super cool product, great execution
Great product, I legit LOVE it! So cool. I'm in the US and it took a little longer due to int'l shipping. Still arrived quicker than I anticipated. Well packaged and intact. 100% recommend.
Gift for my hubby’s “big” birthday
Gift for my hubby’s “big” birthday - he loves Fish and that will probably be the last time we see him live.
Mug is a fab way Denver the gig - he’ll be delighted with it.
Quick delivery, mug looks great and really well packaged!
Will use again!
Good communication and fast delivery
Good communication and fast delivery, well packaged. The framed poster is nice and looks fine. It's a little over priced as the frame is very cheap. But I'm happy enough.
Thank you.
Great Service
Easy to order, I was kept updated re my order. It arrived promptly and well packaged. Very happy with my purchase and I would use this company again.
In my honest opinion
In my honest opinion, the product was of poor quality. I have purchased a similar item with another company, and the overall quality and presentation was so much better, and at a far lower cost.
Worked out in the end!
First order made on the 14th Jan turned up on 20th Jan broken and faulty (blurry printing on mug & broken poster frame).
Replacement was agreed very promptly on 21 Jan but it took a few email prompts from me until That Gig despatched replacement items 4 days later on the 24th Jan.
“Next day delivery” (not necessarily the fault of That Gig) was very slow taking a further 7 days arriving on the 30th Jan so we missed the birthday date for the intended gift.
Total time from order to receipt of replacement was 17 days.
We’re happy with the final product but it involved a lot of unnecessary faff.

Respuesta de That Gig
I ordered a print of a set list and…
I ordered a print of a set list and frame and the print arrived with the wrong day on it. The company were very good about sending out a replacement print but when I opened up the frame to replace I realised that the frame was damaged and was very bad quality, I contacted the company again but heard nothing back and have had to buy a separate frame as it was a gift for a friend. I don’t think I’d use this company again unfortunately.

Respuesta de That Gig
Great service…
I ordered a cup from a concert we’d been to that wasn’t on the website. I filled in form for one to be made and it came within the week. Very impressed

Respuesta de That Gig
Custom prints
I ordered 3 custom print album covers for my son for Christmas. The quality is fabulous, The detail is superb even though I chose mainly dark prints the images really stand out.
I ordered quite late before Christmas but, That Gig made sure my son wasn't disappointed. He is, in fact delighted.
Will return for a setlist mug after his first Tyler the Creator gig in May.

Respuesta de That Gig
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







