That Gig Opiniones 

100
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a framed poster as a gift. It did not arrive! Contacted customer services. Another poster was sent out that day and received the following day! Postage was refunded as well. Excellent serv... Ver más

Valorada con 2 estrellas sobre 5

The product itself is nice. However, the customer service is AWFUL. I tried reaching out a couple different ways for help on an order ( chat and email) and have never received any type of response.

Valorada con 5 estrellas sobre 5

I ordered 3 custom print album covers for my son for Christmas. The quality is fabulous, The detail is superb even though I chose mainly dark prints the images really stand out. I ordered quite... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought an A3 poster of the Metallica setlist from a recent concert as a birthday present for my son who was there. He loved it. Dispatched and delivered promptly, was in great condition when it arrive... Ver más

Información sobre la empresa

  1. Tienda de pósters
  2. Auditorio para música en vivo

Escrito por la empresa

Celebrate your favorite concerts with our high-quality setlist posters and music memorabilia. Discover unique designs that capture the energy of live performances, perfect for true music fans and collectors!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(100)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

That Gig were great

That Gig were great. I purchased 2 posters for a Pearl jam gig I went to with my son last year and instead of the band photo the guys kindly popped in a selfie we took on the day. The item came very well packed and a quick turnaround. I went back a few days later and purchased again for my nephews first gig last year to greenday. Couldn't recommend the guys more. Will definitely be back!

13 de abril de 2025
Valorada con 5 estrellas sobre 5

Highly recommend

No issues with my order. Arrived well pacakged and super fast even without next day shipping - it took arou d 3 days from ordering to delivery. Loved them all! I got a Setlist Poster, Mug and Album cover and opted for the framed version. Highly recommended!

18 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Invested in customer

I am very pleased with the product and, having had an issue with delivery, was very happy with the customer service I received to resolve this. It was nice to see they were invested in the customer and made every effort to resolve and learn from a slight hiccup. Thank you. I would definitely recommend.

10 de abril de 2025
Valorada con 4 estrellas sobre 5

I had initially given a low scoring…

I had initially given a low scoring review due to an issue with the set list recieved however this has promptly been resolved and reissued so am happy with the resolution and the final product. Good communication from the business once the issue had been logged.

11 de marzo de 2025
Valorada con 5 estrellas sobre 5

Gift for my hubby’s “big” birthday

Gift for my hubby’s “big” birthday - he loves Fish and that will probably be the last time we see him live.
Mug is a fab way Denver the gig - he’ll be delighted with it.
Quick delivery, mug looks great and really well packaged!
Will use again!

13 de marzo de 2025
Valorada con 5 estrellas sobre 5

Great Service

Easy to order, I was kept updated re my order. It arrived promptly and well packaged. Very happy with my purchase and I would use this company again.

23 de febrero de 2025
Valorada con 2 estrellas sobre 5

In my honest opinion

In my honest opinion, the product was of poor quality. I have purchased a similar item with another company, and the overall quality and presentation was so much better, and at a far lower cost.

28 de enero de 2025
Valorada con 3 estrellas sobre 5

Worked out in the end!

First order made on the 14th Jan turned up on 20th Jan broken and faulty (blurry printing on mug & broken poster frame).

Replacement was agreed very promptly on 21 Jan but it took a few email prompts from me until That Gig despatched replacement items 4 days later on the 24th Jan.

“Next day delivery” (not necessarily the fault of That Gig) was very slow taking a further 7 days arriving on the 30th Jan so we missed the birthday date for the intended gift.

Total time from order to receipt of replacement was 17 days.

We’re happy with the final product but it involved a lot of unnecessary faff.

28 de enero de 2025
Logotipo de That Gig

Respuesta de That Gig

Hi Emma,

We’re really sorry for the issues with your order and the delays in getting your replacement to you. We completely understand how frustrating it must have been—especially since it was meant as a birthday gift.

While we’re glad you’re happy with the final product, we regret that it took longer than expected and involved extra effort on your part. That’s certainly not the experience we want for our customers. We truly appreciate your patience and your feedback, as it helps us improve.

If there’s anything else we can do to make it right, please don’t hesitate to reach out.

Best regards,
Chris

Valorada con 2 estrellas sobre 5

I ordered a print of a set list and…

I ordered a print of a set list and frame and the print arrived with the wrong day on it. The company were very good about sending out a replacement print but when I opened up the frame to replace I realised that the frame was damaged and was very bad quality, I contacted the company again but heard nothing back and have had to buy a separate frame as it was a gift for a friend. I don’t think I’d use this company again unfortunately.

4 de enero de 2025
Opinión espontánea
Logotipo de That Gig

Respuesta de That Gig

Thank you for your feedback, and we sincerely apologize for the issues you experienced.

We're sorry that your email was missed—this is certainly not the standard of service we aim to provide. We're grateful that you gave us the opportunity to send a replacement print, but we understand your frustration with the damaged frame. A member of our team will be reaching out to you tomorrow (1/02/25) directly to ensure this is corrected and to resolve the situation to your satisfaction.

We truly appreciate your custom and hope to have the chance to make things right.

Valorada con 5 estrellas sobre 5

Great service…

I ordered a cup from a concert we’d been to that wasn’t on the website. I filled in form for one to be made and it came within the week. Very impressed

15 de enero de 2025
Opinión espontánea
Logotipo de That Gig

Respuesta de That Gig

Thank you so much for your wonderful feedback!

We're thrilled to hear that you were impressed with the custom cup we made for you. It's great to know that the process was smooth and quick, and we’re glad you’re happy with the result.

We always strive to provide a personal touch, and we appreciate you taking the time to share your experience.

If you ever need anything else, feel free to reach out—we’d love to help again!

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐great print

⭐⭐⭐⭐⭐great print

3 de enero de 2025
Logotipo de That Gig

Respuesta de That Gig

Thank you for the 5-star review! We're so glad you loved the print. We appreciate your support and hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Replacement …

Replacement for one I broke easy to order

31 de diciembre de 2024
Logotipo de That Gig

Respuesta de That Gig

Thank you for your feedback! We're glad to hear that the replacement process was easy for you. If you ever need anything else, don't hesitate to reach out. We’re always here to help!

Valorada con 5 estrellas sobre 5

Custom prints

I ordered 3 custom print album covers for my son for Christmas. The quality is fabulous, The detail is superb even though I chose mainly dark prints the images really stand out.
I ordered quite late before Christmas but, That Gig made sure my son wasn't disappointed. He is, in fact delighted.
Will return for a setlist mug after his first Tyler the Creator gig in May.

20 de diciembre de 2024
Opinión espontánea
Logotipo de That Gig

Respuesta de That Gig

Thank you so much for your kind words!

We’re thrilled to hear that your son loved the custom album cover prints and that the quality exceeded your expectations.

We’re always happy to go the extra mile to ensure our customers are satisfied, especially during busy times like Christmas.

We look forward to creating a setlist mug for you after your son’s Tyler, the Creator gig in May! (in-fact we already have a design made for this waiting to be listed on to our site and its amazing!!)

Thanks again for choosing us—we can’t wait to serve you again!

Valorada con 5 estrellas sobre 5

Great product

Great product

25 de diciembre de 2024
Logotipo de That Gig

Respuesta de That Gig

Thank you for the great review! We're so glad you’re happy with your product. We appreciate your support and hope to serve you again soon!

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