Had an issue with delivery, the incorrect type was delivered, easy mistake to make. Wendy sorted out the issue straight away and had the correct delivery on its way to me withing 24 hours. perfect!
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Consulta las opiniones de los clientes
We had an issue with an item that appeared to be missing from a delivery. Wendy and the Customer Services team took the time to investigate it properly with their warehouse and despatch teams and... Ver más
La empresa ha respondido
Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took... Ver más
La empresa ha respondido
Bought a Zebra printer for use with Royal Mail. Despite having decent IT skills I don't know how any normal person could get this up and running without help. Phoned their aftersales support which was... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Based in Newark, The Barcode Warehouse Limited is the UK's leading barcode solution provider, self-adhesive label manufacturer and enterprise mobility managed service provider. We specialise in supplying barcode scanners, mobile computers, smartphones and label printers to the transport and logistics, warehousing, postal, healthcare and retail sectors. We are a specialist Mobile Managed Services provider, offering solutions which encompass finance, provisioning, fleet/asset management, data management and the repair of hand held computers and printers on behalf of our customers and our partners, who include Zebra, Honeywell, Samsung, Brother, Toshiba, Zebra, Datalogic and many more. We continue to manufacture labels,tickets and tags, which has been at our core for over 30 years.
Información de contacto
Telford Drive, NG24 2DX, Newark, Reino Unido
- 01636 602000
- sales@thebarcodewarehouse.co.uk
- www.thebarcodewarehouse.co.uk
4,3
Excelente
310 opiniones
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Exceptional after care technical…
Exceptional after care technical support
Thank you Phil for enabling me to despatch my post smoothly today and helping me update my printer driver - excellent service ref 6124
15 de marzo de 2024
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Kirsty
We're pleased that Phil could get you back up and running. Thank you for your kind words.
We hope we can help you out again in the future.
Kind regards, Customer Services
Excellent customer service
Excellent customer service, concise friendly and informative over the phone.
13 de marzo de 2024
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear George
Thank you for your kind words; they are really appreciated. I hope we can help you again soon.
Kind regards, Customer Services
Superb in every aspect
Superb. Had an issue with the wi-fi connecting to my laptop for the thermal label printer. Called me back within 5 mins with an expert who fixed it within 10 mins via a screen share. Excellent customer service.
Next day delivery, great prices and people who know what they are talking about.
Glyn in tech support was a genius!
13 de febrero de 2024
Opinión espontánea
Respuesta de The Barcode Warehouse
Many thanks for your kind words
We really appreciate you choosing us and for taking the time to leave a review. Glyn is definitely a genius and we're here to help should anything else come up.
Kind regards, Customer Services
We will use these guys all the time now
It's not often I feel compelled to log on to give positive reviews for a company, but Barcode Warehouse have been excellent from start to finish.
Problems getting the stock, but updates at every stage. Changes on our end meant we needed to return the order; we were informed and helped at every step even though it was a refund process. Can't speak highly enough.
8 de noviembre de 2023
Opinión espontánea
Exceptional customer service
I just wanted to say, that although I ended up cancelling my order, as my Wife surprised me with some mats for my new car, the customer service I received was outstanding!! Charlie very quickly responded to my cancellation request & was very understanding, professional & polite at all times. I really can’t thank Charlie enough for doing an exceptional job and going above & beyond to give amazing customer service!! Many thanks & Charlie. I’m very sorry for any inconvenience caused. Best wishes, Wayne.
13 de noviembre de 2023
Opinión espontánea
Feel robbed
Spent few hundred pounds and Bought 2 zebra printers in 3 years both developed exactly same problem printing blank labels or missing imprints. one of the printer is just over 1 year old and used only less than 6 weeks and not doing the job its suppose to do completely been ripped off.
Not happy at all.
20 de agosto de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Waseem
You have reported a printer fault and we have suggested you speak with our aftersales technical support team who could help you recalibrate your printer.
Please feel free to call in if you would like assistance.
Regards, Customer Services
Fantastic Customer Service
We've used The Barcode Warehouse for years and they've never put a foot wrong, recently however a mistake was made on our end during a returns process and Charlie went above and beyond to resolve the issue for us. He put us at ease and fixed our mistake incredibly quickly. He was extremely quick in responding to emails and was always cheerful.
Thank You!
22 de septiembre de 2023
Opinión espontánea
Super helpful
Super helpful
Charlie was a great help during the whole process
Cheers again
2 de agosto de 2023
Opinión espontánea
Great Sales Team Service
The sales department really came through when it looked as if my order would be a later delivery than I hoped with no fault on their behalf. Thank you very much.
25 de julio de 2023
Opinión espontánea
Extortionate Postage Fees
Just another ecommerce firm back-dooring you on postage. It doesn't cost £9.95 to post a printer cable. Went on eBay, same cable, same price - free delivery.
11 de julio de 2023
Opinión espontánea
Huge thank you to Karen Keeley for her…
Huge thank you to Karen Keeley for her ongoing purchase and product support. Incredibly professional and efficient, amazing in fact!
5 de julio de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Mr Roberts
Thank you for your kind words. Karen was really pleased with the feedback and we hope to continue supporting your requirements for a long time to come.
Many thanks for your business.
Best regards, Customer Services
Great customer service
Was struggling to get our wireless label printer set up. Phil from the IT department got it all sorted and set up for us remotely. Super friendly, super professional.
27 de junio de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Mr Mulcrone
Thank you so much for your kind review. We're glad that Phil could assist in getting your printer up and running and hope we can help again with any future requirements.
Best regards, Customer Services
Horrible service no shipping
Horrible service, ordered with next day shipping, 6 days later not even a shipping notification. Contacted them twice and no answer. Filed for a dispute through paypal and I m waiting to see how this ends . NEVER ORDER FROM HERE
30 de mayo de 2023
Opinión espontánea
Excellent customer supoort by charlie
2 de junio de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Vishal
Thank you so much for your kind review. We're glad that Charlie could help you and hope to be of assistance again in the future.
Best regards, Ross
Great customer service!
24 de mayo de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Thank you for your kind review. We really appreciate it and hope to help you again in the future.
Best regards, Customer Services
Charlie was fantastic to deal with
Charlie was fantastic to deal with - a true credit to the business!
12 de mayo de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Many thanks for your kind review. We're really pleased that Charlie could assist and hope we can serve you again soon.
Best regards, Customer Services
Chelsea was extremely knowledgeable…
Chelsea was extremely knowledgeable about the products available and helped me ensure I obtained the right product for our business need at the right price! Excellent customer service - thank-you!
27 de abril de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Helen
Thank you so much for your kind review. We're glad Chelsea could help and that you were happy with your experience.
We hope that we can assist you again soon.
Best regards, Customer Services
Excellent company
Excellent company. Went above and beyond to help me meet an urgent deadline (they even arranged a Saturday delivery for an order placed on a Friday)
Good communication goes along way. Overall a great first experience with the barcode warehouse.
Thank you, Tina
21 de abril de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Tina
Thank you for leaving such a kind review. We're really pleased that we could assist and hope to help you again in the future.
Kind regards, Customer Services
Chelsea Wood
I always find barcode warehouse helpful whether placing orders or enquiries and always supply our orders on time and correct.
Yesterday we had an issue with an order that our staff had chosen the incorrect label, having dealt with Chelsea Wood she came back with the correct one we should have chosen, and dealt with the new delivery of the correct one without any issues. Very helpful and swift in dealing with the matter. Thanks
20 de abril de 2023
Opinión espontánea
Great customer service from Charlie
Great customer service from Charlie! Really helpful and proactive, thank you :)
14 de marzo de 2023
Opinión espontánea
Respuesta de The Barcode Warehouse
Dear Mrs Bell
Thank you for your business and for leaving this positive review. I shall pass your feedback on to Charlie.
Best regards, Customer Services
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