thechainhut.co.uk Opiniones 

159
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic company to deal with. I have placed a few orders with the Chain hut over the last few years, their customer service is second to none, super helpful and their products are spot o... Ver más

Valorada con 5 estrellas sobre 5

Il be 100% honest, i ordered and had a minor complication and wasn’t best impressed with the situation ant hand. However after ringing and talking with Tony we managed to get the problem sorted. Sin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cannot fault the customer service from Tony at The Chain Hut. I was undecided on which chains to choose and he helpfully guided me through what would work best, including taking real life photos of th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a chain for my sister for Christmas - but she decided she wanted a longer chain. Contacted chain hut, who replied very quickly. Very simple returns process and refund arranged within a week. I... Ver más

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Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(159)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

great service and products

I have been looking for a chain for a while now and struggled to find the quality i wanted. I ordered 2 chains from chain for thechanut, borth were slightly too long - excellent comms and servi9ce processign the returns. I have now received my shorter chain and im over ther moon with it, Its a high quality product. Highly recommended

24 de enero de 2024
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service . Bought wrong size , returned and got a refund straight away . Kept informed along the way...
Would definitely recommend this company...

3 de enero de 2024
Valorada con 5 estrellas sobre 5

Fantastic customer service

I bought a bracelet which broke within the first week. They dealt with my issue very quickly and very professionally. Will definitely order from them again.

20 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service from Tony

Great customer service from Tony. Very knowledgeable about their products, I called many times, each time received a warm reception, no question was too much. The actual chain was beautiful, quality unmatched. Would 100% recommend.

17 de noviembre de 2023
Valorada con 5 estrellas sobre 5

THANK YOU TONY!!

THANK YOU TONY!!! BEST CUSTOMER SERVICE ADVISOR IN THE COMPANY. STRAIGHT FORWARD AND EXCEEDINGLY BEAUTIFUL PRICES. THIS IS MY NEW GO TO FOR MY SILVER JEWELRY . TEAM ,TONY IS AN ASSET AND YOUR SERVICE IS SUPERB ,LOVING YOU ALL THANKS.

3 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Very prompt friendly service

Very prompt friendly service. I bought a chain which was too short. Sent an email about a refund, very swift reply with return details provided. Money refunded quickly once chain was returned. Ordered a new chain which also arrived quickly. Beautifully presented and good quality.

4 de octubre de 2023
Valorada con 5 estrellas sobre 5

Brilliant quality chains

Brilliant quality chains with a perfect finish. Amazing customer service and support- I ordered a chain for my boyfriend and got the wrong cut. I was able to exchange the item for the correct one. All staff were helpful and had customer satisfaction at the top of their priority list. Contacting customer support was easy and replies were quick and helpful. I will definitely be buying again. Thank you!

4 de octubre de 2023
Valorada con 5 estrellas sobre 5

Really beautiful sparkling 24inch…

Really beautiful sparkling 24inch barrel and ball silver chain, absolutely stunning, a great price and delighted with it. Arrived the day after ordering and loved the little Chain Hut storage wallet included with the box. Would most definitely buy in other lengths too but unfortunately after phoning customer service and speaking to Michael (nice to be able to do!) I was informed they're not available to purchase. My new favourite silver chain company for future dealings with. Thanks from a very happy customer 😀

31 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience with The Chain Hut I have bought several things from "The…

I have bought several things from "The Chain Hut" and all the items are nice and good quality.
Customer service was spot on and I had great support from 'The Chain Hut' agent when I had a problem with a Royal Mail delivery.
I would like to say: Thank you so much "The Chain Hut", it was a pleasure shopping with you!!! 🌞🍀👍

28 de agosto de 2023
Opinión espontánea

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