The Chelsea Gamer Opiniones 

550
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As the years go by it becomes increasingly difficult to source New Old Stock. Thankfully, Hemal at The Chelsea Gamer was able to assist me. I called to confirm if indeed the item, a discontinued Logit... Ver más

Valorada con 5 estrellas sobre 5

Exceptional! I asked my son on Wednesday evening if there were any games he wanted for Christmas and he said Hades on PS4. Had a look round for best prices and The Chelsea Gamer came up on Google sear... Ver más

Valorada con 5 estrellas sobre 5

Ordered DMC HD Collection for Xbox one, been looking for it for AGES! Stumbled across Chelsea gamer had it in stock, genuinely didn't think I'd get it despite ordering, as ordered elsewhere in... Ver más

Valorada con 5 estrellas sobre 5

Quick service at a reasonable price. U.K version. Saved me from having to pay extortionate prices on other sites. Much appreciated for their service.

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4,9

Excelente

TrustScore: 5 sobre 5

550 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(550)

50 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I got my unique Collector Edition fast

I got my unique Collector Edition fast, there was even a message from the manager about one day delay,
Guys put candies in the box, catalog, postcard and stickers :)
Reminded me my childhood game purchase experience,
Thank you so much guys

22 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company , Microsoft messed our order up and The Chelsea Gamer went above and beyond to sort it out so my son got his birthday present. Absolutely would recommend to everyone,, would give 10 stars if i could :)

22 de enero de 2024
Valorada con 5 estrellas sobre 5

Fast and secure

I bought a game for my nephew on line but I live in Canada. I liked how Chelsea Gamer reached out to confirm it was actually me, and then shipped it very fast

11 de enero de 2024
Valorada con 1 estrellas sobre 5

Waste of time..

Cancelled order due to their delivery company asking for specific information that was not provided by either the Seller or the delivery company, only to be told later by the courier company, that driver had made an error and delivery should have been made. I paid £9.00 for next day delivery. That dint happen.
Rather than be apologetic they came across like it was my fault. I immediately cancelled the undelivered order and purchased from elsewhere, for same day delivery.

26 de diciembre de 2023
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Respuesta de The Chelsea Gamer

Thanks for taking the time to leave a review.
We appreciate that DPD did make a mistake when delivering your item, in that they asked for a pin, when it was not a pin delivery. We did apologise for there being an issue with your delivery that was out of our control.
I'd also like to point out that we were closed over Christmas, but one of our team, made sure your order was sent out within this period too. Order placed on the (boxing day) 26th at 8pm, delivery attempted on the 28th in the morning. We can do much better then that especially on a 2-3 express day service. All perfectly visible on our site at the time.
We did also find your emails at best, rude, and chose not to engage further with you except for on a transactional basis, we apologised, refunded and we move on. We're glad you managed to get what you needed with Argos!

Regards
The TCG Team

Valorada con 5 estrellas sobre 5

Fast Actions!

I ordered a Christmas present very late and I was unsure if it would be delivered in time.... The Chelsea Gamer made sure I received it in time and it arrived xmas eve! Extremely thankful

22 de diciembre de 2023

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