The Chelsea Gamer Opiniones 

550
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As the years go by it becomes increasingly difficult to source New Old Stock. Thankfully, Hemal at The Chelsea Gamer was able to assist me. I called to confirm if indeed the item, a discontinued Logit... Ver más

Valorada con 5 estrellas sobre 5

Exceptional! I asked my son on Wednesday evening if there were any games he wanted for Christmas and he said Hades on PS4. Had a look round for best prices and The Chelsea Gamer came up on Google sear... Ver más

Valorada con 5 estrellas sobre 5

Ordered DMC HD Collection for Xbox one, been looking for it for AGES! Stumbled across Chelsea gamer had it in stock, genuinely didn't think I'd get it despite ordering, as ordered elsewhere in... Ver más

Valorada con 5 estrellas sobre 5

Quick service at a reasonable price. U.K version. Saved me from having to pay extortionate prices on other sites. Much appreciated for their service.

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4,9

Excelente

TrustScore: 5 sobre 5

550 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(550)

50 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Chelsea gamer

I purchased a game and the money was taken from my account. The company have then emailed me a few days later to say they didn't have the game and it couldn't be sourced until after the time I wanted it for. I have been informed I'm going to receive a refund but as of yet this has not been forthcoming. Very disappointing.

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional

Exceptional! I asked my son on Wednesday evening if there were any games he wanted for Christmas and he said Hades on PS4. Had a look round for best prices and The Chelsea Gamer came up on Google search. I usually stick to vendors I've used before if I'm honest but decided to give The Chelsea Gamer a go. I ordered the game Wednesday night, had the despatch email the following morning and the game was delivered Friday afternoon by Royal Mail. Absolutely brilliant service! Will definitely be adding them to my bookmarks for future purchases!

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

NEW OLD STOCK LIFESAVER

As the years go by it becomes increasingly difficult to source New Old Stock. Thankfully, Hemal at The Chelsea Gamer was able to assist me. I called to confirm if indeed the item, a discontinued Logitech 700s mouse, was indeed new & sealed to which was confirmed. He knows his stuff & is a knowledgeable chap. I proceeded to purchase via their web portal, received my well packaged item shortly afterwards & received a nice email afterwards letting me know about other hard to find legacy Logitech stock. I would highly recommend this business.

12 de octubre de 2024
Valorada con 5 estrellas sobre 5

Ordered DMC HD Collection for Xbox one

Ordered DMC HD Collection for Xbox one, been looking for it for AGES!

Stumbled across Chelsea gamer had it in stock, genuinely didn't think I'd get it despite ordering, as ordered elsewhere in the past to be told it was not in stock a week or so later.

But it arrived today, beyond happy to add it to my collection :)

Thank you, will get some preorders in, in the future as I'm genuinely super pumped after adding DMC collection to my collection :)

1 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They abuse the p&p system to add stealth charges onto games.

I purchased a game through cazeer on Sunday evening (today is wednesday) and was charged £5.40 for postage and packaging. The game hasn't arrived, no tracking has been provided and it's an Xbox game so it's probably being sent at the cost of the cheapest stamp if it's been sent out at all. So greedy adding the stealth charge through the p&p charge that clearly wasn't used for tracked delivery.

19 de junio de 2024
Opinión espontánea
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Respuesta de The Chelsea Gamer

Hi Mr McGrath,
Thank you for your feedback. We sincerely apologize for any inconvenience you experienced with your recent purchase.

We strive to dispatch all orders within our 3-5 day delivery window (and even quicker where we can), and your order was processed accordingly. While we understand the anticipation for a quick delivery, we regret any frustration caused by the wait.

Regarding the postage and packaging fee, it covers not only the cost of shipping (and insurance) but also ensures the game is securely packaged to avoid damage during transit. We apologize if this was not clear at the time of purchase.

Your feedback is invaluable, and we will review our processes to improve our service. If you have any further concerns, please do not hesitate to reach out to our customer support team.

Thank you for your understanding.

Best regards
The TCG Team

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