I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
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I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
La empresa ha respondido
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Ver más
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Ver más
La empresa ha respondido
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Ver más
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, Reino Unido
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Hi
I have sent you an email thank you
For prompt delivery.
You sent me by mistake a very lovely 3
wick candle Forest Fir, instead of the Christmas Tree wax melts. I love the candle
and would like to keep it, but of course
pay you for it. I would also like the Christmas Tree melt which are paid for.Please let me know how much I owe you.
Regards
Philippa Shallcrass.
Excellent service and beautifully scented candles
Very quick dispatch of my order. Can't fault any of the service. Will definitely order again
Great products. Excellent communications. Shipped from the U.K. to the US in no time! Arrived in perfect condition. Couldn’t be happier.
Wow! - These are fantastic - I purchased a Christmas scented candles in a tin called Sparkling Spice Bauble - they have a good strong long lasting scent - they smell exactly like the fragrances of Christmas (expected burn time around 15hrs) & as they are in a gift designed tin they will be perfect for either using as a stocking filler for those friends/family members you had forgotten about...lol....or as a little extra to top any other gifts up.
Highly recommend this company for fast shipping (3 days!), good attention to detail on product design and a wide range of scent choices/styles and gift ideas
Long lasting and strong smelling candles. Beautiful strong fragrance all the way until the end of the candle.
I am still waiting for my purchase to arrive it's been nearly a week

Respuesta de The Country Candle Co.
I make my own candles and could not find any holders locally, looking online I saw you had a sale on and liked the look of your holders hence my purchase, they arrived in a descent time and gave me the effect I was looking for, I’ve since since refilled them with Soy C3 although I’m not getting quite the same burn as yours I’m quite impressed with my efforts but know I need to perfect my skills
I also bought a pair of wick trimmers as I was using long handled nail scissors that cut but did not capture the cuttings I was exspecting them to have a a sharp edge, I find their more of a shear than scissor although they do the job, overall I”m pleased with my purchase
Fabulous customer service and fast reply to enquiry question email. The advice led to me making savings as well as obtaining the perfect product.
Lovely candles that smell right through to the end (some don’t). Quick delivery, products not too expensive. Would definitely recommend.
Facilité de commande. Envoi rapide. J’ai eu un problème de livraison avec la poste belge et thé country candle compagny a réglé le problème à mon avantage.
Love the candles and defuses, website easy to use and my order was here in 3 days, wot more could u want.x
The best customer service I could give, the products are brilliant and the customer service is outstanding
Excellent all round service. Good communication and beautiful candles. Highly recommend.
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