I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
La empresa ha respondido
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Consulta las opiniones de los clientes
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Ver más
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Ver más
La empresa ha respondido
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Ver más
Información sobre la empresa
Escrito por la empresa
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Información de contacto
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, Reino Unido
- 01249 478 660
- sales@thecountrycandlecompany.com
- www.thecountrycandlecompany.com
3,0
Medio
247 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 100% de las opiniones negativas
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Excellent service -thank you
4 de junio de 2020
Opinión espontánea
Very well packed and arrived in good…
Very well packed and arrived in good time even during Covid 19 restrictions. Candles are well made and smell fabulous.
2 de junio de 2020
Opinión espontánea
Lovely smelling candles
Lovely smelling candles, quick dispatch and delivery. Will order again.
1 de junio de 2020
Opinión espontánea
Candles are lovely
Candles are lovely
Delivery was very prompt
Packaging was Very poor
I ordered 2 candles and one of the boxes was damaged
29 de mayo de 2020
Opinión espontánea
Respuesta de The Country Candle Co.
Hi,
We are really sorry for what happened.
All our parcels are packed carefully using great care to ensure your order reaches you in perfect condition. Unfortunately, some parcels are roughly handled in the post.
Kind regards,
The Country Candle Company.
Super quick delivery and lovely…
Super quick delivery and lovely candles! Will buy again! Thank you!
25 de mayo de 2020
Opinión espontánea
Love the strong smells the candles give…
Love the strong smells the candles give out and how long they last
24 de mayo de 2020
Opinión espontánea
Superb.
The country candle company's products are great, by far the best scented candles I've used. Black pomegranate is superb
15 de mayo de 2020
Opinión espontánea
Easy to deal with Smells heavenly and…
Easy to deal with Smells heavenly and arrived Promptly
11 de mayo de 2020
Opinión espontánea
Very swift delivery and well packed
Very swift delivery and well packed, pleased to receive.
Lovely candles.
10 de mayo de 2020
Opinión espontánea
Shameful profiteering!
Box of 50 face masks advertised 16th April for £3.10. Box of 10 face masks today cost £21. Profiteering or what??? Shameful! 😡
8 de mayo de 2020
Opinión espontánea
Respuesta de The Country Candle Co.
Hi,
The price of £3.10 for 50 surgical face masks was a typo when setting up the website on the 16th of April. This was corrected on the 17th as soon as the mistake was spotted.
We are really sorry that you thought this was profiteering, it was a genuine error.
Kind regards,
The Country Candle Company.
Country Candle 🕯
Love the quality of their products, buying & delivery was uncomplicated. Vanilla Lime Sorbet & Hedgerow Berries omg just gorgeous.
5 de mayo de 2020
Opinión espontánea
Excellent service and wax melts smell…
Excellent service and wax melts smell amazing!
1 de mayo de 2020
Opinión espontánea
I love these candles
I love these candles - the black pomegrante one is divine.
30 de abril de 2020
Opinión espontánea
efficient
efficient, friendly and delivered on time despite obvious constraints at moment. Excellent service
25 de abril de 2020
Opinión espontánea
very quick delivery lovely candles
20 de abril de 2020
Opinión espontánea
Gorgeous fragranced candles!
Really happy to have finally found this company online to purchase directly as it's so much more convenient than buying at my local garden centre. They have an amazing selection to choose from and they all smell just gorgeous. I purchased a small selection and was absolutely delighted to have received my order within 2 days on top of which I was sent a complimentary ceramic wax melt burner and wax candles as a thank you. I will definitely be buying on a regular basis and would definitely recommend.
9 de abril de 2020
Opinión espontánea
Great service
Great service - candle arrived well packaged and on time
8 de abril de 2020
Opinión espontánea
Lovely scents & well made candles
I was very pleased with my order which arrived on the date I was given, bearing in mind the torrid times (Coronavirus) we’re in this was excellent. I’ve had a few of the different fragrances before (bought locally), but the shop closed so I was pleased to be able to order on line. They are lovely candles & I look forward to enjoying them over the coming weeks.
5 de abril de 2020
Opinión espontánea
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