I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
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Consulta las opiniones de los clientes
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Ver más
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Ver más
La empresa ha respondido
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Ver más
Información sobre la empresa
Escrito por la empresa
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Información de contacto
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, Reino Unido
- 01249 478 660
- sales@thecountrycandlecompany.com
- www.thecountrycandlecompany.com
3,0
Medio
247 opiniones
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Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brought the Midlands candle to remind…
Brought the Midlands candle to remind my daughter of home .Fast and efficient service and beautifully presented .Thank you , will be ordering more!
7 de diciembre de 2021
Opinión espontánea
Respuesta de The Country Candle Co.
Thanks so much!
A pastel shade of life
We have ‘fallen in love’ with our pastels Bergamot and Honey candles, the smell is simply delicious. From ordering to delivery the process was simple.
3 de diciembre de 2021
Respuesta de The Country Candle Co.
Thank you!!
Great products
Great service and quick delivery as always.
Great diffusers in the clearance for £3.
I've paid £17 for them at normal price.
1 de diciembre de 2021
Respuesta de The Country Candle Co.
Thanks so much!
One of my items missing and no reply…
One of my items missing and no reply from customer service.
15 de noviembre de 2021
Respuesta de The Country Candle Co.
Hi, you emailed us at 09.16am yesterday (15th Nov) morning and we replied to you at 12.43pm and sorted you out an alternative item which you will receive in the next couple of days as per your conversation with us. We replied to you within 3 hours of your message so we are sorry to see that you posted this 1-star review. If we can assist in the future, please let us know, thank you.
Very speedy dispatch and well packaged
Very speedy dispatch and well packaged, thank you xx
14 de noviembre de 2021
Respuesta de The Country Candle Co.
Thank you! x
Have bought these candles before and…
Have bought these candles before and love them. Easy to order and swift delivery. Thanks
10 de noviembre de 2021
Respuesta de The Country Candle Co.
Thank you!
5 STAR
Such powerful armoas, makes my home smell amazing! I particularly like the peach bellini candle. Will be recommending to friends.
16 de octubre de 2021
Respuesta de The Country Candle Co.
Thank you!
Tip top service and grand candles.10/10
13 de octubre de 2021
Respuesta de The Country Candle Co.
Aww, thanks so much! :)
Excellent service from this company
Excellent service from this company, from start to finish. I received my order within 3 working days. And these are definitely the best smelling candles I’ve ever bought. Top marks.
7 de octubre de 2021
Respuesta de The Country Candle Co.
Thank you so much! :)
Black pomegranate candles
I ordered black pomegranate candles which smell gorgeous and were delivered earlier than expected. Would happily recommend this company.
4 de septiembre de 2021
Respuesta de The Country Candle Co.
Thank you very much! Black Pomegranate is one of our faves :) Glad you like it!
Have had these diffusers before and…
Have had these diffusers before and bought from my local shop. They no longer do them so searched online. Hope they last and smell as long as the previous purchase.
4 de septiembre de 2021
Respuesta de The Country Candle Co.
Our diffusers give around 8 weeks of fragrance and smell wonderful so we hope you'll be happy!
I find the website confusing and time…
I find the website confusing and time consuming.
31 de agosto de 2021
Respuesta de The Country Candle Co.
Hi, we're sorry you feel that way. The website will be one of our priorities to upgrade in the coming months. In the meantime, if you need anything, please don't hesitate to contact us via phone or email. 01249 478660 / sales@thecountrycandlecompany.com
Very hard to get into it and doesn’t…lwhiye lavender diffuser
Very hard to get into it and doesn’t smell as white lavender I smelt at wolds end lavender farm
25 de agosto de 2021
Respuesta de The Country Candle Co.
So sorry to hear this - we pride ourselves on highly fragranced products so this is unusual. Would you like to send it back to us so we can review?
I love these candles they smell divine
I love these candles they smell divine! Great service too. Quick and efficient sbd great customer service when a product I liked was renamed. Would definitely recommend.
23 de agosto de 2021
Respuesta de The Country Candle Co.
Thank you!!
Great service always and beautiful…
Great service always and beautiful smelling candles 💞
22 de agosto de 2021
Respuesta de The Country Candle Co.
Thank you!!
Great quality candles with a good burn…
Great quality candles with a good burn time and beautiful scents. Good customer service and well packaged. Thank you.
18 de agosto de 2021
Respuesta de The Country Candle Co.
Thank you so much! :)
Super quick delivery
Super quick delivery, unfortunately the Wonderwick candle in Lime, Basil and Mandarin gives zero fragrance whilst burning so shan't purchase that one again! That said the Wonderwick candle in Black Pomegranate gives off a lovely fragrance.
7 de agosto de 2021
Excellent service,order arrived within…
Excellent service,order arrived within 3 days.
1 de junio de 2021
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