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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Ver más

Valorada con 3 estrellas sobre 5

I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Ver más

Información sobre la empresa

  1. Proveedor de fragancias, aromas y saborizantes
  2. Tienda de velas
  3. Tienda de muebles

Escrito por la empresa

We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,0

Todas las opiniones

(247)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very dissapointed

SOrry to say extremely disappointed in the Pink Grapefruit candle. I can't distinguish any aroma even if I stand over it.
Have to say I have purchased from this company for a while but never had such a negative outcome

1 de junio de 2021
Logotipo de The Country Candle Co.

Respuesta de The Country Candle Co.

Hi Linda

Firstly, apologies for the delay in replying to you. We purchased the business back in Nov '20 & the previous owners did not leave the login details to the Trustpilot account so we've only just managed to get in. Would you be able to send the candle back to us (if we're not too late!) so we can test it?

Thank you.

Valorada con 5 estrellas sobre 5

Best candles ever

Best candles ever!
Was introduced to them a few years ago in a little gift shop in Keswick..... chapel candle was the first. Simply gorgeous!
Been buying them ever since!
Love love love ‘em!

1 de mayo de 2021
Valorada con 5 estrellas sobre 5

I love the tin candles from The Country…

I love the tin candles from The Country Candle Company. My order this time was prompt and the quality excellent as always. The only time I had an issue was last Christmas when I received the wrong product and it was important as it was a gift for a family member. Customer service was very good and my complaint was dealt with promptly and with a handwritten apology on my replacement goods; a personal touch that is so often not provided these days. Thank you for the beautifully scented candles; I will be placing another order soon.

18 de abril de 2021
Valorada con 5 estrellas sobre 5

Super candles

Great service, this is my second order and candles arrived quickly just loke the 1st time. Thaey were packaged well and the scents are divine and fill the whole house! Lush

15 de abril de 2021
Valorada con 5 estrellas sobre 5

Lovely candles

I first found your product in a kitchen ware shop in Tunbridge Wells a few years back and have only just finished that candle. Loved the scent so much I wanted to buy it and was able to buy a new version of it. So glad I decided to order more as the candles smell wonderful and it’s nice to know I am supporting a local business.

14 de marzo de 2021
Valorada con 5 estrellas sobre 5

Excellent

Very good quallity goods, perfume lasts far longer than other tried products.

1 de marzo de 2021

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