Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Ver más

Valorada con 3 estrellas sobre 5

I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Ver más

Información sobre la empresa

  1. Proveedor de fragancias, aromas y saborizantes
  2. Tienda de velas
  3. Tienda de muebles

Escrito por la empresa

We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,0

Todas las opiniones

(247)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Scented candles that last

It's tricky buying candles online, since you really have no idea what the scent will be. So, while I haven't always loved the scents (the Frosted Berries is quite strong, for instance!) I can't fault the quality. These are the only scented candles which actually smell as they burn. Their burn-time is quite long, and they come in cute little pots. I love their Christmas scents in particular.

10 de noviembre de 2020
Valorada con 5 estrellas sobre 5

I love your candles.

I love your candles.
During our current lockdown I thought I should getting Christmas presents
Where else would I look?
My favourites are Damask Rose and Lemon Zest (that was my first of your candles and a gift from my daughter). I have taken a gamble on your sparkling rose as I love drinking sparkling rose wine!!
Thank you for your quality candles, the ease of ordering and the prompt delivery.

7 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Beautiful candles

Shopping online for these candles is very easy and the descriptions of the candles are very accurate. They arrived very fast in a nicely packaged box and they smell wonderful! Perfect for the winter season.

26 de octubre de 2020
Valorada con 4 estrellas sobre 5

Black Pomegranate Reed Diffuser

Another good purchase from this company. I bought the Black Pomegranate Reed Diffuser. It arrived quickly and as expected. It smells lovely and looks great on my bathroom windowsill. Will purchase again in the future.

25 de octubre de 2020
Valorada con 5 estrellas sobre 5

I love the candles

I love the candles, wonder wick is my absolute fave! They take Apple Pay for the quick checkout and they always arrive quickly too!! Great service for my favourite candles!

21 de octubre de 2020
Valorada con 3 estrellas sobre 5

I have used this company before and…

I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website or through the send a message section on their website. I have an issue with my order so have emailed them but haven't heard back. I don't have time to call so I can email whilst doing other jobs, it's really frustrating when you don't hear back as I don't have the time to keep chasing

17 de octubre de 2020
Logotipo de The Country Candle Co.

Respuesta de The Country Candle Co.

Hi Katie, we are sorry you didn't have a reply to your email yet. We are very busy at the moment with our Christmas orders, plus we are short staffed due to the current pandemic. Your order was despatched to you promptly but due to the unusual nature of your request last week, we were still considering how to respond. An answer has been sent to you today. Kind regards, The Country Candle Company.

Valorada con 5 estrellas sobre 5

Great smelling candles & customer service.

Would recommend and will be buying again. Great smelling candles In attractive tins and glass that last a long time with slow burn. Great customer service. I had a small issue and it was quickly and professionally resolved.

8 de octubre de 2020
Logotipo de The Country Candle Co.

Respuesta de The Country Candle Co.

Hello, we are so sorry to hear you were unhappy with your candles. This is not something we usually hear. Please contact us directly and let us know what candles you bought and where you purchased them. We can try and identify the problem and make it right for you. Kind regards, The Country Candle Company.

Valorada con 5 estrellas sobre 5

Wonderful scents & quick delivery

I bought an assortment of candles and am very happy with them! Someone had bought them for me as a gift a couple years ago and have been wanting to get them again. Intense, unique smells and long lasting. They only took about a week to deliver and were packed well. Thanks!

29 de septiembre de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más