I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
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I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
La empresa ha respondido
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... Ver más
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... Ver más
La empresa ha respondido
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... Ver más
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, Reino Unido
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I love your candles, I hate buying scented candles online as I can't smell them, but I've never been let down by the quality of your products which last ages and always smell divine. Also really quick delivery and excellent customer service. Thank you!
worldsr best candles, and super fast delivery! thx very very much! <3
Couldnt fault this friendly company! Service is second to none and the products they carefully craft are to a brilliant quality! Gotta love a beautifully fragranced candle. :)
Delivery when said, scent as described, very happy
I haven’t received anything from the company because they first used the wrong zip code, secondly the response was very indifferent, which I was not impressed. I explained that I didn’t want my package delivered USPS due to the fact it wasn’t reliable and they refused to send it any other way unless I wanted to pay $70. Nonetheless I have not received the order and yet again the USPS states it was delivered but it never was. Big shocker. I’m extremely disappointed with the customer service and they should be doing a better job tracking their products. So I have no idea if the product is any good but I know I’ll never order from this company again due to the lack of caring about the customer. As long as they got the money it doesn’t seem to matter what happens when it leaves their possession. Sad

Respuesta de The Country Candle Co.
Fabulous choice and really quick delivery.
Communication superb.
Definitely recommend.
Brilliant customer service and fast delivery,
The candles smell divine
Initially the order was lost in the post and it took me a while to get through. But once they picked it up a new order was dispatched super quickly. They included a hand written note and an extra candle which was lovely. They also smell incredible. Really lovely company who do amazing candles.
The tinned candles come in a variety of delicious scents that last, and are beautifully packaged. I have become a real fan over the last few months, and now I always have at least one on the go in the evening (used like this, each one lasts about a week). I also keep a few of the tinned candles (polka dot lime and basil, and fresh linen are favourites) in the drawer - they make great presents too.
I would highly recommend Country Candles, both for the quality of their products and their prompt delivery.
Fantastic company, Excellent service, ordered what I wanted and just over 24 hours the product arrived, 10/10
Excellent quality fast deliver kept informed all the time
Awesome - excellent service, wonderful products, highly recommended. Thank you.
Price was good, delivery within days and arrived well wrapped. Very pleased. Thank you.
Excellent service and delivery with two fantastic candles...thank you
I like the website. My order arrived really quickly and was well packed. This was my first order. I will definitely be buying again"
6 weeks later no product, no communication.
I have sent an enquiry, no reply

Respuesta de The Country Candle Co.
Brilliant candles from the Country Candle Company! They smell really gorgeous, are great quality - they last ages. Fast efficient delivery and good value too.
Attractive design and well-made, non-chunky product.
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