The Dorset Meat Co. Opiniones 

319
•
TrustScore: 4 sobre 5

3,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I placed and order with the Dorset meat company for a big Birthday for myself! Had Fillet, Rib Eye and Sirloin, included some specialty butter, cheese and wine !! Order came well packaged and with chi... Ver más

Valorada con 2 estrellas sobre 5

First and last time customer. Box arrived soaking wet and silver bag inside full of water, plenty of ice packs but they’ve all melted. Most disappointed by the short use by dates on the product... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't praise the taste and quality enough. I initially decided to try this company for ethical reasons having found myself increasingly troubled by factory farming, and disheartened by su... Ver más

Valorada con 5 estrellas sobre 5

Just purchased 2kg rolled pork shoulder. Arrived on Friday as planned and cooked today. Unbelievable, so tasty and far better than any local butchers even though they are more expensive. We used thi... Ver más

Información sobre la empresa

  1. Comida, bebida y tabaco

Información proporcionada por diversas fuentes externas

Meat Boxes UK delivered from 100% grass-fed outdoor reared animals. Our grass fed meat is slowly reared on small Dorset farms producing wholesome natural meat. Buy meat boxes online, grass fed chicken, free range beef. Meat delivery UK Save 10% Off you...


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(319)

57 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

First time using the company

First time using the company . Very easy to order and delivery was on time Well packed box arrived with ice packs.
We ordered the chicken and mushroom pie, it was delicious and very tasty.
We do have good local butchers near us who sell pies and I must say these pies were tastier . We will definitely re order

18 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Repeatedly disappointed

3 orders made. 2 late. 1 didn't turn up. DHL say they attempted but access blocked. No such issue, just liars.

Dorsetmeatcompany response? We will ask the liars to do it today instead. What's the excuse going to be today?

The food is cool when delivered on time. Can't see it being the case of they actually bother bringing it today. Its already 1 day older than it should be by the time it gets to me, again, my problem, not DHL or dorsetmeatcompany, my problem.

So, delivery not made, lied and made excuses.

Now dorsetmeatcompany are asking DHL the favour of priority delivery, which I'm still waiting for confirmation of.

Total jokers.

The correct response would be, "very sorry that our courier lied, we take this very seriously. In order to make it up to you, a fresh box will be despatched today and we will be letting DHL know that lying to out customers is not something that we will stand for on any day, please be assured that this matter is taken very seriously."

Try harder.

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

i wanted a proper piece of beef for a…

i wanted a proper piece of beef for a special meal so i ordered a rib of beef and i was blown away by the quality, taste and texture. i cooked it as suggested by DMC and it was perfect. order was well packaged and still fridge cold when i opened it. excellent meat and an easy ordering system. go on treat yourself and your dinner guests too

10 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five starts for customer service

Five starts for customer service by the Dorset Meat Co, after DHL delivered my order very late.
Special mention for Leigh, who was considerate and sympathetic in dealing with my call about the issue, called DHL and emailed me with an update, and arranged a replacement without a quibble. I would use this company again without hesitation.

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just had to throw away my evening meal

Just had to throw away my evening meal. Diced Lamb stew. The lamb was awful, chewy, grisly and tasted horrible. Never had diced lamb like it. Asda frozen diced lamb is so much better and we thought buying a meat box would be better quality. Shame as the lamb joints were lovely. Won’t be buying again from Dorset meat company. Bought end of April and been in my freezer.

30 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely Brisket, very pleased indeed

Quite a large brisket.
just the right amount of fat, did not need to cut away or waste any so ordered size it what was cooked.
Smoked low & slow, my fault did not quite have enough time to get to the ideal 200f+ so little anxious but was perfect, juicy & tender, so think testament to a quality piece of meat. Did not shrink excessively, in fact impressed how little, had one from elsewhere was a fraction of its original size.
Lamb burgers as an extra, also lovely.
Arrived v.well chilled (was little anxious as DPD collected day before, tDMco confirmed will be fine & it was, could have easily been out for delivery longer & this was in the 30 degree heat.

11 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I use farmison and Co usually but for a…

I use farmison and Co usually but for a change tried dorset.
The mince was absolutely swimming in oil in my slow cooker I spent ages spooning it out and some items had been frozen because they were frozen on delivery.
The meat tastes nice however I won't be returning.
farmison is so fresh it's full of blood on delivery and the mince has nowhere near the amount of oil.

14 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

High expectations not always met

Flank steaks were beautifully tender, full of flavour, and absolutely hit the spot. However, the Slow Cook Barbacoa Chuck remained too tough to shred even after twice the recommended cooking time and ultimately had to abandon the dish (ended up dicing the joint into a chilli con carne). Really disappointed as had purchased for a celebratory meal and the seasoning had a lovely flavour.

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow!!!

By accident, I bought the Butcher's Box as my first box. The meat, (lamb & beef), was always superb but I have to mention the beef mince, something I tend to use as a butcher guide. This was simply the best mince that I have ever bought. A perfect balance of meat & fat, beautifully dry, greasy, never wet & roughly minced so you can appreciate the quality of the meat. If the mince was that good, how good do you think the rest is...bone in lamb shoulder, rump steak, Barnsley chops...magnificent!

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please use Farmison instead of these people

Main item (shoulder of mutton) was as tough as old boots, even after 7 hours at 160 degrees.
I also ordered a rack of lamb, but received only half a rack (4 ribs).
Finally, I wanted some pigeon breasts but knew I would not be using these for a few days. I asked on the order if they would keep. When they arrived I found the sell-by date was before my requested date. For some reason, this company defrosts their meat before sending therefore they cannot be refrozen.
All-in-all, a decidedly poor experience.
I would recommend using Farmison or Donald Russel as never had a problem with them.

17 de abril de 2025
Opinión espontánea
Logotipo de The Dorset Meat Co.

Respuesta de The Dorset Meat Co.

Your comments are wholly incorrect.
We do not defrost our meat before sending as you state.
The greater majority (90%) of our produce is delivered fresh and is suitable for freezing. That includes our fish range.
For those items that have previously been frozen, click the STORAGE tab on each product page which tell you if it has been frozen. These products will have defrosted in transit and cannot be re-frozen.
The product label will clearly state if the product has previously been frozen.
This is clearly set out in our FAQs and by calling our Customer Services Team.
You ordered and received a 500G rack of lamb. Animals vary in weight particularly at Easter which means that racks of lamb may have 4 to 6 ribs depending on the individual carcass structure.
It is clearly stated on the PIGEON breast product page that they have previously been frozen and will arrive thawed.
You made no attempt to email or call us with your question about whether the pigeon breasts could be used up until 22 April, rather placing the question in the delivery note section in your order after your order had been placed. We would of course have gladly answered your question and refunded you for the pigeon breasts in the event you were unable to use them on 22 April.

Valorada con 5 estrellas sobre 5

Start from packing all is tier 1 packed…

Start from packing all is tier 1 packed and stored. The package is sparkle clean it doesn’t drip or have residue on the outside. Cleaning is the first sign of professionalism.
Weight is right, the meat has a very intense colour, marbling look just perfect, a very fine grain texture. I cooked immediately as i received and it tastes great. If i have to find a down side Yes it’s costly but trust me these are money well spent, you won’t regret it, feed your family right folks!

16 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellence

They have a superb product range which causes me problems, what do I purchase this time ? With every delivery we have had has been of an excellent quality. Their prices are competitive. Their package is fully supported by an effective delivery system.

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Tasting Food. xxx

I've been ordering from this company for a couple of years, on and off. Each occasion has been a delight with quality food. Delivered as expected, packaged with care.

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

WOW Its the most amazing Meats I've…

WOW Its the most amazing Meats I've ever tasted...Hands down top high quality that makes your mouth water for more.. even there fresh fish & deli with some fantastic tasting cheese... Even delivery service was fast and on time...You truly taste the difference when you eat grass fed meats....

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The most delicious meat we have ever…

The most delicious meat we have ever eaten! We normally buy all our meat from our local butcher but wanted to eat meat that had been grass fed and slowly reared. Although it is a bit pricey, it is well worth every penny and we will only buy DMC meat from now on. Never tasted such delicious meat (we tried their chicken, lamb, t bone steaks, pork shoulder & bacon) it has totally exceeded our expectations! Buy some, you won’t be disappointed :)

22 de marzo de 2025
Opinión espontánea
Logotipo de The Dorset Meat Co.

Respuesta de The Dorset Meat Co.

Thank you so much for your very kind comments

Valorada con 1 estrellas sobre 5

Disappointing. And difficult to communicate with

Awful service they avoid giving a response .
Quality of products. Below
Standard a disappointing experience

5 de marzo de 2025
Opinión espontánea
Logotipo de The Dorset Meat Co.

Respuesta de The Dorset Meat Co.

We would respond by copying the email we sent to you on 4 March

Good afternoon Sidonie,

I am afraid I am unable to offer any further explanation as to why our FOUR OR FIVE replies to your emails have not been received by you. My colleague, with whom you spoke with yesterday at length, attempted to explain that perhaps your own email account had filtered them in to your SPAM or JUNK inboxes and that you should check these. You responded to her, extremely rudely and accused her of lying and making excuses. I have now printed off all replies and I will be sending them to you via Royal Mail. As I pointed out to you yesterday, we take our high standards of customer service and timely responses extremely seriously. We do however have protocols in place to protect our staff from being spoken to so aggressively and in such a rude manner that you proceeded to display yesterday.

We attempted to apologise to you for any issues that you had with your recent order and tried to offer options to resolve this for you. I also offered this in my email on two separate occasions. I am sorry to have to point out that you were extremely rude and raised your voice to her. Your unacceptable behaviour and threats make it impossible for us to discuss this further with you. You are welcome to place a review on any platform you see fit to which we will respond with the facts of this case.

I have provided you with a full refund, I have removed you from our customer database and I ask that you do not contact us again, either via phone or email.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más