The Dorset Meat Co. Opiniones 

319
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I placed and order with the Dorset meat company for a big Birthday for myself! Had Fillet, Rib Eye and Sirloin, included some specialty butter, cheese and wine !! Order came well packaged and with chi... Ver más

Valorada con 2 estrellas sobre 5

First and last time customer. Box arrived soaking wet and silver bag inside full of water, plenty of ice packs but they’ve all melted. Most disappointed by the short use by dates on the product... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't praise the taste and quality enough. I initially decided to try this company for ethical reasons having found myself increasingly troubled by factory farming, and disheartened by su... Ver más

Valorada con 5 estrellas sobre 5

Just purchased 2kg rolled pork shoulder. Arrived on Friday as planned and cooked today. Unbelievable, so tasty and far better than any local butchers even though they are more expensive. We used thi... Ver más

Información sobre la empresa

  1. Comida, bebida y tabaco

Información proporcionada por diversas fuentes externas

Meat Boxes UK delivered from 100% grass-fed outdoor reared animals. Our grass fed meat is slowly reared on small Dorset farms producing wholesome natural meat. Buy meat boxes online, grass fed chicken, free range beef. Meat delivery UK Save 10% Off you...


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 25% de las opiniones negativas

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3,9

Todas las opiniones

(319)

57 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

★☆☆☆☆ Shocking Service – Never Again!

Where do I even begin? 🤦‍♂️

Ordered two weeks ago for Saturday delivery. Waited in all day, only to find out at the end of the day that it wasn’t coming and would arrive Monday instead. Wow—meat in transit for four days, despite paying extra for Saturday delivery! 🤢

The director rang me on Sunday to apologise and said they’d send another order at their expense—which I found odd, considering I had already paid for it. Then, on Monday, I got a notification saying it was out for delivery.

I contacted them, explaining I couldn’t accept a delivery on Monday, as I wouldn’t be home until Friday. They then said they’d get it to me on Thursday… 🤨

Turns out, "at their expense" meant they expected me to accept the original delivery on Thursday or Friday—which, surprise surprise, never arrived! Instead, the replacement turned up today—Saturday. So, what part of this was “at their expense” exactly?!

Now, here’s the biggest issue—I follow a carnivore diet and go through a lot of meat. I was looking for a reliable supplier to spend £500 a month with, but Dorset Meat Company won’t be getting a penny more from me!

Oh, and £100 for a big box with a tiny amount of meat? Absolute rip-off. ❌

#AwfulService #DeliveryDisaster #NotWorthTheMoney #NeverAgain #MeatFail #CarnivoreDiet
The reply by the company is complete lies do not trust, look at other reviews I have email proof

15 de febrero de 2025
Opinión espontánea
Logotipo de The Dorset Meat Co.

Respuesta de The Dorset Meat Co.

Mr Amos

Your description of events is wholly inaccurate and without foundation.

Your original order was subject to a road traffic accident and we called you, as you stated, to apologise and offered to either refund you in full, or to reschedule a new, replacement order fully at our cost. You responded by requesting that we arrange for the re-delivery of a new, replacement order and asked for it to be scheduled for today SATURDAY 15 February. A member of our Customer Services Team then confirmed this with you by email on the following Monday.

The new replacement order was delivered to you successfully today in line with your request, the contents of which were as you had ordered.

We committed to provide you with a new replacement order at our cost to be delivered to you today which is exactly what we did. You received the replacement order today.

We are totally committed to the highest standards of customer service which is borne out by the plethora of reviews highlighting the same. We would be very happy to send you copies of the email trail that support the accurate version of events set out above.

Valorada con 5 estrellas sobre 5

Amazing

Exceptional quality, a little more expensive than supermarket but fantastic value. The joint of pork was amazing, best I have ever tasted. Juices made great tasty gravy, so succulent. Packed perfectly. Delivery was tracked with DHL on time. Cannot fault. Will never order meat from supermarket again. Thank you DMC

23 de enero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Just be Aware !

Please note when you buy the product that the sausages are full of Rapeseed oil. Be careful with the wine as received bottle that is vinegar , and after writing to company did not even receive reply. Used to be great - I'd advise local butcher for 100% meat and Waitrose for better quality wine for same price point - just my point of view

1 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We bought our Christmas day fore rib of…

We bought our Christmas day fore rib of beef from DMC. I rang beforehand as I wasn't sure on quantities and the person was patient with me and helpful. I was a little nervous about having meat delivered by courier two days before xmas but it arrived as promised and well packaged. The meat was plentiful and gorgeous. Thank you.

23 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordering was straight forward

Ordering was straight forward. Delivery was excellent. Ordered 3 different types of sausages. One we liked very much (Toulouse), one was very good (venison) one was very disappointing (Merguez).

8 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service by The Dorset Meat…

Excellent service by The Dorset Meat Co. We ordered Beef Wellington to feed 14 on Christmas Day and were certainly not disappointed. Quite delicious and exactly the right amount of servings. Thank you for those who prepared the meat and lovingly put all the delicious ingredients together. Highly recommend.

25 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Happy with some aspects, but…

Happy with the quality of the meat. Happy with responsive customer services.
NOT happy with:
- the short ‘Use By’ dates with the recommendation NOT to freeze (as the products have been previously frozen). Especially unhappy with my planned Christmas/Boxing Day meals - delivered on 23rd December and BOTH had the ‘Use By’ date of 25th December.
- the ‘keto’ box containing decidedly NON keto meatballs.(partial refund given)
- the sausages often ‘leaking’ out of their skins.(partial refund given)

23 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company, really high quality meat

The Venison we ordered from The Dorset Meat Company for Christmas was simply delicious. The best quality we have ever eaten. They were really lovely to deal with, it arrived on time and we will certainly use them again. A great find!

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unbelievable Customer Service

Initially faced with delivery problems for all of our Christmas meat by the courier company, Dorset Meat could not possibly have done more to resolve this and to communicate clearly with us at all stages. Having initially been stressed, they quickly and calmly assured us that this would be quickly resolved and they were entirely good to their word. Instead of a Christmas with no turkey, we enjoyed a relaxed Christmas with some beautiful food, thanks to them :-) Outstanding products but even better customer service, thank you.

21 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Healthy Beef for the Discerning consumer

The ordering system and packaging are well thought out and executed. But the star of the show has to be the meat ….. since eating their beef I have cut out bread, biscuits and potatoes. The steaks fill you up but are not too big and you cook them in 5 minutes with Dorset Sea Salt of course.

4 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The meat is of great quality

The meat is of great quality. You can always contact customer service if you have any questions or would like to make some changes to your order; they always respond very quickly. I have a subscription order and receive the meat every month, I have never had any problems and the quality is always the best.

16 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I'm sure the Christmas ham is good…

I'm sure the Christmas ham is good quality, but felt a little bit ripped off by the lack of fat and rind on the joint the I received that barely covers half of the top. Still, first world problems.

It won't be the centre piece I was hoping to roast up for my family :0( . I expected a proper amount of fat to stud and make sticky - for the price paid.

10 de diciembre de 2024
Opinión espontánea

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