Very satisfied. Both Frankie Hall and Laura McBurney were very helpful in getting my decision in principle and subsequent application sorted. I really appreciate their patience with me, as this is... Ver más

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Consulta las opiniones de los clientes
I have a mortgage with the company and this was a further borrowing application. Jake Scane was helpful calm and went through all my options and rates etc and there was no pressure. He had emailed me... Ver más
La empresa ha respondido
Tilly was incredibly helpful and was fantastic right from our very first conversation. She gave clear, honest information, was really easy to talk to. Even with just one call, I already feel confident... Ver más
La empresa ha respondido
Laura McBurney was amazing! She was able to help me complete all the information by telephone because I am very bad at technology and I didn't have access to a computer. Laura was very patient an... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre The Mortgage Works
Escrito por la empresa
The Mortgage Works is the buy to let lender of Nationwide Building Society.
Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.
We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.
Información de contacto
Pipers Way, SN38 1NW, Swindon, Reino Unido
- www.themortgageworks.co.uk
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good service provided from Beth Carter
Good service provided from Beth Carter. Very clear, professional a helpful in her approach.

Respuesta de The Mortgage Works
Helpful and clear process and people
I found the advisor very helpful, clear and supportive. The application process was easy to follow and the service prompt and professional. It's also refreshing to talk to a person not a bot.

Respuesta de The Mortgage Works
Great staff
After a very stressful time trying to sort out some issues we were having, Cindy from Mortgage Works went above and beyond to help me and I'll be forever grateful. 5 stars for Cindy!!

Respuesta de The Mortgage Works
Thank you Tilly
Tilly was incredibly helpful and was fantastic right from our very first conversation. She gave clear, honest information, was really easy to talk to. Even with just one call, I already feel confident and in great hands. Thank you.

Respuesta de The Mortgage Works
Excellent Service received from Frankie
Excellent Service received from Frankie

Respuesta de The Mortgage Works
Further Borrowing made easy
I have a mortgage with the company and this was a further borrowing application. Jake Scane was helpful calm and went through all my options and rates etc and there was no pressure. He had emailed me some details before our initial meeting and this made everything very easy. Any enquiries were dealt with in good time and I am now completing my transaction and it could not have been easier . Thank you

Respuesta de The Mortgage Works
10/10 Customer Service!
Laura Mcburney our mortgage consultant is absolutely brilliant at her job. Her knowledge is exceptional and her customer service is out of this world! It’s been an absolute delight sorting out our buy to let mortgage with The Mortgage Works and will certainly recommend the company. Again, the experience has been top drawer, made that way by Laura and her professionalism and sheer friendliness. We will return!

Respuesta de The Mortgage Works
Tilly was fabulous!
Tilly was fabulous! Rang exactly on time and ran through various figures for me so I could compare products appropriately. The product range is good value and I’m very happy with my purchase.

Respuesta de The Mortgage Works
Leanne Harvey was excellent.
Leanne Harvey came across as professional and friendly. Her explanations were clear and I had a very good understanding of the process. Exactly what I wanted from the telephone call.

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Informative and quick
The people were easy to talk to and I was able to enquire to get the information I wanted.

Respuesta de The Mortgage Works
Daniel was very helpful
Daniel was very helpful, informative and patient, would highly recommend, The mortgage works

Respuesta de The Mortgage Works
My Mortgage advisor Daniel was…
My Mortgage advisor Daniel was excellent, and was nice enough to reschedule the first call I had to cut short due to conflicting commitments.
He explained everything very clearly and accomdated my requested changes.
A professional personable employee who well represents himself and your company.
Kind regards
Nikki

Respuesta de The Mortgage Works
Outstanding customer service
I would highly recommend Richard Buttling. He was incredibly helpful throughout the whole mortgage process and made everything feel straightforward and much less stressful.
I had a financial adviser when I arranged my previous mortgage, but honestly, I really didn’t feel that I needed one this time around. Richard was knowledgeable, approachable, and always happy to answer my questions and explain things whenever I wasn’t sure about something.
He went above and beyond to help us get the mortgage sorted, and I really appreciate all the time and effort he put into it. It was a pleasure dealing with him, and I wouldn’t hesitate to recommend Richard to anyone looking for help with their mortgage.
Thank you so much, Richard, for all your help! ⭐⭐⭐⭐⭐

Respuesta de The Mortgage Works
Excellent service
Excellent service! A representative called Chris helped me today. He was efficient and concise in explaining the process, taking the information and making the application. It made dealing with The Mortgage Works easy and straight forward. Much appreciated!

Respuesta de The Mortgage Works
Extremely helpful Olly F
Extremely helpful Olly F, clear, concise and talked us through each stage making it all so easy to understand.
Thank you

Respuesta de The Mortgage Works

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Very easy process
Very easy process. James on the initial call and Frances on the appointment we're both very helpful and easy to deal with.

Respuesta de The Mortgage Works
Frankie was amazing at helping me…
Frankie was amazing at helping me through the process of applying for an advance on my mortgage

Respuesta de The Mortgage Works
Really straightforward experience
Really straightforward experience, Natasha has helped with a couple of remortgages and has been fantastic. Will use again.

Respuesta de The Mortgage Works
Good customer service
Good customer service: smooth communication, prompt response, clear instructions and straight forward process of application.

Respuesta de The Mortgage Works
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