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The Mortgage Works Opiniones 

2810
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

TMW are my go-to for all my mortgage needs for my small rental portfolio. Daniel was particularly helpful recently when I applied for additional lending. He carefully talked me through all options and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve used Daniel Morris three times now at The Mortgage Works for my BTL mortgages, and he is always my first port of call whenever we have a query. Daniel is extremely professional, knowledgea... Ver más

Valorada con 5 estrellas sobre 5

Very satisfied. Both Frankie Hall and Laura McBurney were very helpful in getting my decision in principle and subsequent application sorted. I really appreciate their patience with me, as this is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have a mortgage with the company and this was a further borrowing application. Jake Scane was helpful calm and went through all my options and rates etc and there was no pressure. He had emailed me... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Prestamista hipotecario
  2. Institución financiera

Sobre The Mortgage Works

Escrito por la empresa

The Mortgage Works is the buy to let lender of Nationwide Building Society.

Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.

We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,6

Todas las opiniones

(2810)

680 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Service

Clear, friendly and very professional.

21 de agosto de 2026
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Respuesta de The Mortgage Works

We are so pleased to hear that you found our service clear, friendly, and very professional. Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Highly recommended when applying n in person

Made my application in person. Very clear communication and easy process, well explained. I’d highly recommend!

21 de agosto de 2026
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Respuesta de The Mortgage Works

We're happy to hear that our in-person application process was clear and easy for you. We appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Excellent service from Richard B in the…

Excellent service from Richard B in the mortgage consulting team

21 de agosto de 2026
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Respuesta de The Mortgage Works

We are delighted to hear about your excellent experience with our mortgage consulting team. Thank you for sharing your positive feedback!

Valorada con 5 estrellas sobre 5

Efficient knowledgable advisor.

Efficient knowledgable advisor.

20 de agosto de 2026
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Respuesta de The Mortgage Works

We're so glad to hear you had received a good service and thank you for taking the time to share your positive experience.

Valorada con 5 estrellas sobre 5

Darren was helpful

Darren was helpful, efficient and explained the process very thoroughly.

19 de agosto de 2026
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Respuesta de The Mortgage Works

We're so pleased to hear that our team member was helpful and efficient. We appreciate you acknowledging their thorough explanation of the process.

Valorada con 5 estrellas sobre 5

The patience’s that was shown to me and…

The patience’s that was shown to me and the way the lady took the time to make sure I understood every element of her explanation taking that such a legal document is now processed over the phone.
Her concern that I was happy was more evident stood out as I am considered to be elderly. Very good.

18 de agosto de 2026
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Respuesta de The Mortgage Works

We are so glad to hear that our team provided such patient and clear assistance with your legal document. We always strive to ensure everyone feels comfortable and understood, and your feedback truly brightens our day. Thank you for sharing your positive experience!

Valorada con 5 estrellas sobre 5

Good service

Good professional service

17 de agosto de 2026
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Respuesta de The Mortgage Works

We're so glad to hear you had received a good service and thank you for taking the time to share your positive experience.

Valorada con 5 estrellas sobre 5

Exceptional Service from Scott Miranda at The Mortgage Works

have dealt with Scott Miranda at The Mortgage Works on several occasions, and on every occasion he has been exceptional.
Scott is extremely professional, knowledgeable, responsive and approachable. He takes the time to properly understand the situation, explains things clearly and, most importantly, actually takes ownership of matters rather than simply passing you from one department to another.
Having dealt with a number of people across the mortgage industry, the level of service provided by Scott really stands out. He is reliable, courteous and genuinely committed to helping, and his professionalism gives you confidence that your matter is being dealt with properly.
It is refreshing to come across someone who consistently provides such a high standard of customer service. Scott is a real credit to The Mortgage Works, and I would have no hesitation whatsoever in recommending him.
First-class service from start to finish — thank you, Scott.

3 de julio de 2026
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Respuesta de The Mortgage Works

We are so pleased to hear about your exceptional experience with one of our team members. It is wonderful to know that their professionalism, knowledge, and dedication to ownership made such a positive impact on your mortgage journey. We truly value your kind words and appreciate you highlighting the high standard of service you received. Thank you for your continued trust and for recommending us.

Valorada con 5 estrellas sobre 5

Clear advice from a very friendly…

Clear advice from a very friendly adviser. Best option for us . Best rates and low borrowing costs.

14 de agosto de 2026
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Respuesta de The Mortgage Works

We're so pleased to hear that you found our advice clear and our adviser friendly. It's wonderful to know that we could offer the best option for your needs with great rates and low borrowing costs. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

BTL mortgage application made easy!

Simplified and thorough mortgage application.
Quick call back with a knowledgeable, efficient and polite advisor; Ernesta Clayton.

14 de agosto de 2026
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Respuesta de The Mortgage Works

We are so glad to hear you found our mortgage application process simple and comprehensive. We appreciate your positive feedback.

Valorada con 5 estrellas sobre 5

I received right service on time and

I received right service on time and

14 de agosto de 2026
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Respuesta de The Mortgage Works

We're happy to hear that our service was timely and met your expectations. We appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

Professional knowledgeable service

Super helpful, efficient and knowledgeable consultants.

6 de agosto de 2026
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Respuesta de The Mortgage Works

We're so glad to hear that our consultants were super helpful, efficient, and knowledgeable! Thank you for taking the time to share your positive experience.

Valorada con 5 estrellas sobre 5

Helpful

Helpful, very clear easy to understand friendly approach. Sarah Cox was very good.

13 de agosto de 2026
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Respuesta de The Mortgage Works

We're so pleased to hear that you found our approach helpful, clear, and easy to understand. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

The Mortgage Works Application

The Mortgage Works was recommended by a friend. I spoke to James Yates initially and then Laura McBurney proceeded with the application appointment. Both stages, from the initial enquiry to the actual application, were handled professionally and I was very impressed with their excellent customer service. The mortgage rates are pretty good too! I would not hesitate to recommend this company.

13 de agosto de 2026
Opinión espontánea
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Respuesta de The Mortgage Works

We're so pleased to hear that your experience with us was positive, from the initial inquiry to the application process. It's wonderful to know that our service was professional and that you were impressed with the customer care you received. Thank you for recommending us!

Valorada con 5 estrellas sobre 5

Laura was extremely helpful

Laura was extremely helpful. She is polite, professional and easy to work with. She takes the time to discuss all options and does not pressure in anyway

12 de agosto de 2026
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Respuesta de The Mortgage Works

We're so pleased to hear that you found our team member to be polite, professional, and easy to work with. It's wonderful that they took the time to discuss all options without any pressure. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Great communication

Great communication. Quick appointment, professional service

12 de agosto de 2026
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Respuesta de The Mortgage Works

We're so pleased to hear that you experienced great communication and quick appointments. Providing professional service is always our goal, and we appreciate your kind words!

Valorada con 5 estrellas sobre 5

I spoke with Laura Young who made what…

I spoke with Laura Young who made what felt like a very difficult problem simple, by talking me through and explaining things thoroughly. I can't thank her enough

10 de agosto de 2026
Opinión espontánea
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Respuesta de The Mortgage Works

We are so pleased to hear that our team member was able to simplify a difficult problem for you. We appreciate you acknowledging the thorough explanation and assistance you received.

Valorada con 5 estrellas sobre 5

Great service

Great information, easy process, would definitely recommend and use again, a special thankyou to Beth Carter for being super helpful! she was fantastic :)

30 de julio de 2026
Opinión espontánea
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Respuesta de The Mortgage Works

We're so pleased to hear that you found our information great and the process easy! It's wonderful that you would recommend and use us again. We'll be sure to pass along your special thanks to Beth for being super helpful and fantastic.

Valorada con 5 estrellas sobre 5

Inspector Morse

My experience with ‘inspector’ Morse,,,Andrew that is was exceptional. Andrew went above and beyond all expectations to resolve my problem. He was professional, friendly and is brilliant at his job. Well done inspector, keep up your amazing work 👏👏👏👏

10 de agosto de 2026
Opinión espontánea
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Respuesta de The Mortgage Works

We're so pleased to hear about your exceptional experience with our representative. We appreciate you highlighting their professionalism, friendly demeanor, and dedication to resolving your problem. Thank you for sharing your positive feedback!

Valorada con 5 estrellas sobre 5

Effective communication

Effective communication and demonstration of an understanding of our requirement. Very quick response to our questions.

7 de agosto de 2026
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Respuesta de The Mortgage Works

We're so glad to hear that our communication was effective and that we demonstrated a clear understanding of your needs. We appreciate your kind words about our quick responses!

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