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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Ver más

Valorada con 5 estrellas sobre 5

I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Ver más

Valorada con 5 estrellas sobre 5

Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Ver más

Valorada con 5 estrellas sobre 5

They were very professional, and Armon took very good care of my appliances, he was maticulous and took the time to make it perfect. Michael the owner was professional on the phone in setting up my a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de repuestos para automóviles
  2. Tienda de accesorios para automóviles

Escrito por la empresa

We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

730 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 53% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No shipment and no response

It has been 10 days since I placed this order and the status of the order is still “awaiting shipment,” with no communication or response from the seller.

26 de noviembre de 2025
Valorada con 3 estrellas sobre 5

Cannot get in touch

The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the website twice and the mailbox is full. Not satisfied

28 de octubre de 2025
Valorada con 1 estrellas sobre 5

I still have not received my board

I still have not received my board, and NO communication from RV Fridge Guys.

22 de octubre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Jim, it looks like you placed your order on the 3rd. The lead time was 2-3 weeks. There will not be an update until you've waited the estimated lead time for us to get this order to you. The order has been placed on your behalf and there are no issues.

Valorada con 5 estrellas sobre 5

Fast Shipping

Fast Shipping, Product was in A1 shape when arrived

20 de octubre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Thanks, Thomas! Glad you got the part quickly

Valorada con 1 estrellas sobre 5

I have not received my order

1 de noviembre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Philip, it looks like you placed your order last week. The lead time was 2-3 weeks. There will not be an update until you've waited the estimated lead time for us to get this order to you. The order has been placed on your behalf and there are no issues.

Valorada con 5 estrellas sobre 5

Great service

Finding the part on the website was easy, as well as ordering. Prompt delivery.

1 de noviembre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Glad to hear it was a good experience, Cindy!

Valorada con 3 estrellas sobre 5

Haven't received parts yet

Haven't received parts yet. Guess I'll review later.

30 de octubre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Totally understand, Jeff. This is an auto populated Email. Look forward to getting your full review when you get the part.

Valorada con 5 estrellas sobre 5

Your company did great with my order

Your company did great with my order, but it wasn't what I needed. I called and was told that the part I needed was no longer made, so I'm out of luck.

27 de octubre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Glad you got the part but sorry that it wasn't what you needed!

Valorada con 2 estrellas sobre 5

The shipping is the reason for the 2…

The shipping is the reason for the 2 stars.
It took a week to get the part.
You need to work at getting your shipping speeded up.
I need to get my refrigerator up and running and instead ordered the part from amazon.
It took 2 days and was in my hand.

3 de octubre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Sorry for the delay there, Randal. It looks like this part had to be special ordered which explain the delay. Our shipping times for parts in stock is typically 2-3 days.

Valorada con 5 estrellas sobre 5

Great pricing, matched by awesome service!

The pricing was very fair and actually significantly more affordable than virtually every other quote that I received for the new refrigerator.
A noteworthy bonus was the fact that the shipping was included in the price.
Delivery was quick and professional.
Very pleased.

2 de octubre de 2025
Logotipo de RV Fridge Guys

Respuesta de RV Fridge Guys

Thanks, James!

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