We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Ver más
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Consulta las opiniones de los clientes
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Ver más
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Ver más
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the we... Ver más
Información sobre la empresa
Escrito por la empresa
We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!
Información de contacto
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Estados Unidos
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Ha contestado el 53% de las opiniones negativas
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Honestly this process was so simple
Honestly this process was so simple. And these guys actually lable what needs to land where on the board which is so convenient and not stressful plus they link what board is compatible with what unit which saves massive amount of time! Can't say enough good things about these guys!!!
Back ordered
Back ordered but paid for on the order date. Haven't received the purchase yet.

Respuesta de RV Fridge Guys
You asked if our clips were rusted
You asked if our clips were rusted, I said yes, you didn't send any.
Scam company! Do not buy from them !
Scam company! Do not buy from them. I paid 50 dollars to have a phone tech call me back "ASAP", never got a call back. Sent multiple emails, one was returned. I reversed the fraudulent charge at my bank

Respuesta de RV Fridge Guys
Shipping was fast
Shipping was fast, product was packed well, and it came with great instructions
They kept telling us the item was back…
They kept telling us the item was back ordered- we waited 4 months! Then they tried to claim they sent it and gave a tracking # for an item delivered 2000 miles away - then they wanted us to pay the shipping and a restock fee to have them ship a new one and again said they didn’t know how long it would be as they had to reorder…what? Then they stopped answering our calls. Very frustrating and unprofessional…so 4 months and our fridge still is not working.
Don't expect any return call if you have an issue with your order .
I recently made a purchase from RV fridge guys . Upon receiving my order there were problems from the get-go . I was missing one piece of my order and another part that I ordered was superseded to a different part that did not fit . I have tried numerous occasions to contact the company and have not gotten any response through phone calls or emails , when you call the 800 number it transfers you to a cell phone that has a full mailbox with no other way of leaving a message this is quite frustrating .
I have not received my order
I have not received my order and I have left several voicemails at the number provided on the website. I am feeling like I might have been ripped off by a scam. I have also tried to creat an account to see status or tracking info unfortunately the website does not work
Order was correct and shipping was quick
We got the correct part quickly
Although the part wasn’t available I…
Although the part wasn’t available I see given a prompt refund thanks
Auto works in all 3 modes now!
This is a great improvement in addition to the 25 amp circuit over the older 20.
The product was easy to find and priced…
The product was easy to find and priced well, the shipping was fast, I definitely will come back if I need any thing again.
Never got my purchased item…..
Never got my purchased item which was a drip tray for a norcold camper refrigerator at $25.45, no email replies or phones answered. I have the emailed receipt and confirmation of my order number.
You haven't shipped the order.
Ordered parts June 20th 2023 and was…
Ordered parts June 20th 2023 and was charged for the parts immediately. I still had not received delivery in late December, so I had requested a refund by January 5, 2024 with a 2 weeks notification if they could not deliver the parts. They charged me 6% fee to refund my money after having kept the funds for over 6 months. The stock market was up more than 10% and money markets 5% so they pulled in 11-16 % holding onto my money. Very slow on returning replies! I ordered a very common part, nothing exotic.
Fast shipping
Fast shipping, was unable to use parts because my refrigerator had a cooling tower melt down. Need a new refrigerator.
Arrived in a timely manner
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