We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Ver más
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Ver más
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the we... Ver más
Información sobre la empresa
Escrito por la empresa
We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!
Información de contacto
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Estados Unidos
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Ha contestado el 53% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I received my order in amazing time
I received my order in amazing time. Perfect match!!
Had product and prompt delivery
Had the part we needed after being told we needed a new fridge door by rv dealers near us.Ordered and was here in the time quoted .Great service.
I contacted your place and was told…
I contacted your place and was told that because I installed the part and then removed it l could return it but would cost me 20% because it would be returned to factory. Later got a email asking me if I installed it or not. I replied yes I took it out after seeing it did not change anything
Then you told me I could not return it. Someone needs to educate their employees on company policy.
RIP OFF
Product appeared to be available for shipment when the order was placed but was not. They charged my credit card right away even though the item was not in stock and available for shipment. When I canceled the order and asked for a refund because they could not fulfill the order they charged my credit card a service fee of $2.06. This is very bad business and you can be sure I will spread the word throughout the RV world as I am heavily involved in several RV Organizations. Charge me $2.06 when you can't deliver the product, UNBELIVABLE
It showed that you had the part that I…
It showed that you had the part that I ordered in stock. I ordered it and then I was informed that the part was on backorder. I was not happy with that. You should’ve said that in the beginning and I never would’ve ordered it.
sept 28th odered a part 637081 display…
sept 28th odered a part 637081 display board , never heard nothing and am trying to get my money back. Called and left message just left another 12/26
Waiting on part.
Ordering was easy.
Needed this part asap still not here …..
Needed this part asap. Still waiting. If I knew this would come from Norcold I could have ordered through them directly vs sourcing through a third party that would appear not to have the part in stock and will be getting it after the fact from Norcold.
Kind of a bait and switch. When they did not have a refund should immediately offer a refund so a person can look elsewhere.
The control board arrived early and…
The control board arrived early and only took about 10 minutes to change. My “new” rv fridge now works like new! I highly recommend these guys!
Came quickly and well packaged.
Extremely fast fulfillment of exactly…
Extremely fast fulfillment of exactly the right parts needed. Couldn't be happier with the results of my order.
Still waiting
It’s a little premature to ask how your doing when there has been no update on my order and it hasn’t shipped. Also, I put in a password wrong twice and I was forced to reset my password. Really? 2 wrong submissions and automatically reset?
Ordered a product
Ordered a product, paid for it, then 2 days later I got a email saying it was not in stock and will take 2 to 3 weeks to come in. Wanted to cancel, but then I would get charged a fee. So I decided to wait. After 5 weeks and no product and no response to my messages. I filed a complaint with PayPal. A week later the product shipped. Now the season for camping is over I finally received the product. Could order somewhere else and had it sooner.
Great service and good pricing
Great service and good pricing
My only hesitance is that i felt too rushed during ordering as i was getting confused with the part numbering and compatibility discrepancies
Still waiting
I am still waiting for my item. The tracking information still says awaiting shipment since September 26.
Ordered June 27
Ordered June 27, recieved October 11. Poor customer service. Just found out that the same part number was available and in stock on Amazon. Could have had it in 4 days.
The part was exactly the right part and…
The part was exactly the right part and came within a couple of days.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








