They never sent the package (but they took the money) they since have ignored my emails and Facebook messages! It’s been 2-3 months
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Consulta las opiniones de los clientes
Brush was great, super soft & delivered quickly BUT don’t put sticky labels on the back of it - sooo difficult to remove fully & will now get dirt in the residue 🥴
La empresa ha respondido
Top marks to the customer service agent Bini who set up my new policy for our puppy today. She was so clear & calm on the phone explaining everything patiently & in a friendly manner. She waited whi... Ver más
Not happy that my haas brush had nothing written on the body of it . Been assured it’s not seconds but won’t be buying anything again
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Pet Friends are a online pet retailer distributing though-out the UK.
Información de contacto
Leigh Street, SK14 2RP, Hyde, Reino Unido
- 01618060405
- info@thepetfriends.co.uk
- www.thepetfriends.co.uk
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
They never sent the package I paid for!
They never sent the package (but they took the money) they since have ignored my emails and Facebook messages! It’s been 2-3 months
Excellent customer service
Top marks to the customer service agent Bini who set up my new policy for our puppy today. She was so clear & calm on the phone explaining everything patiently & in a friendly manner. She waited while I confirmed with my husband & was very professional.
A great example of why we still need person to person communication.
Fabulous customer service, keep up the good work & Thankyou
Great delivery service arrived on time…
Great delivery service arrived on time , lovely fit
The Pet Friends are excellent!
The Pet Friends are excellent, with great service whenever I order. Their prices are really competitive and they can always suggest alternatives if needed. I'd highly recommend them!
Excellent service will definitely shop…
Excellent service will definitely shop again
Ordered a rug for my pony and my dog so…great service
Ordered a rug for my pony and my dog I’m so delighted with it, great service, quick delivery and even option to pay in instalments which is great as it’s Xmas so highly recommend this company indeed my dog is gonna be super cosy
Water for Birds
Item exactly as described. Good value. No postage costs. Arrived on time. Will use again.
Great products
I bought the birthday box for my puppies 1st birthday. Absolutely amazing products and so much! Delivery was quick too!!
Speedy delivery
Speedy delivery. Great quality and reasonably priced. Will definitely shop with the pet friends again.
Positive experience
Simple and straightforward ordering and promt delivery. Wouldn't hesitate to use the company again.
Superb quality excellent service fast…
Superb quality excellent service fast delivery.
superb services all round.
Highly recommend The Pet Friends
Great neck strap.
The neck strap arrived well packaged and in good condition. It is very well made, a really good, thick, leather for a good price.
Good service
After a slight delay in letting me know the order had been accepted, everything went to plan and goods received and very happy with them :)
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