Amy has gone above and beyond to help us exchange some boots which had a broken zip. When the boot company sent the wrong size she assisted in the return, keeping me updated throughout. When I still... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I didn't find my perfect saddle, but I can't fault the service. My horse had an abscess and the saddle company were super understanding and extended my trial until I could actually see whether the sad... Ver más
Quick turn around on an order, sent via standard delivery but arrived well within the time frame. Good value for money compared to other retailers. Will use for equestrian purchases again!
What fabulous service!! Ordered a pony size Equilibrium massage pad yesterday morning as this was the best price I could find online for my daughter's 16th birthday present in 2 weeks so was not in... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
BETA Mail Order/Internet Tack Shop of the Year 2017 winner & recommended by Horse & Hound as the best one stop equestrian shop. With free shipping!
Información de contacto
Beaworthy, EX21 5XE, Devon, Reino Unido
- 0344 8806900
- customerservices@thesaddleryshop.co.uk
- www.thesaddleryshop.co.uk
4,8
Excelente
151 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really prompt delivery
23 de julio de 2023
Arrived fast
23 de julio de 2023
Took up the offer of the fly repellent…
Took up the offer of the fly repellent neck bands so purchased 3 for our 3 field ornaments. The bands really don't work in fact seem to attract more flies! I emailed to express my disappointment with my £45 outlay only to be told they might not work on certain horses in some locations!!!? And they they were going to let their suppliers know..............glad to help!
27 de junio de 2023
Respuesta de The Saddlery Shop Ltd
I am sorry you were not happy with the fly collars, we did respond very quickly to your email with the comments about them, but you did not ask for us to take the matter further, you simply emailed to express your thoughts about them from what I can see. We have sold thousands of them without complaint, but all fly repellents work differently on different animals and in different areas of the Country (this is the same for every brand and style), it is the same as perfume smelling slightly differently on different people etc. We only stock products we believe in, and as we mentioned in our email, all our horses have used these collars for many years and we have always found them to work very well, but nothing will keep all flies away from horses.
Super efficient prompt service
27 de junio de 2023
Fantastic service
Arrived within 3 days of ordering, and the cavallo boots fit my mini shetland perfectly. Recommending this company to friends
27 de junio de 2023
Awesome service and so prompt and…
Awesome service and so prompt and efficient. Thanks guys
27 de junio de 2023
A very easy way to order what you need…
A very easy way to order what you need and delivery was very quick.
27 de junio de 2023
Good price
Good price, prompt dispatch and delivery and they had the item that I was looking for in stock.
25 de mayo de 2023
The johdpurs fit well and are very nice…
The johdpurs fit well and are very nice and comfy.
I had to ask for a larger size, so I returned them, the email replies at some times seemed a bit rude and seemed like a automated reply and this did not answer my question I had asked and then one pair did not come back and I must say I was disappointed as I had not been told this in one of the emails. The service time frame was good. And I will use them again.
25 de abril de 2023
Very excellent servicequick service when there was a…
Very quick service when there was a problem with delivery it was sorted so quick for me amazing
26 de abril de 2023
Order arrived as described and within…
Order arrived as described and within the delivery time
25 de abril de 2023
Good serviceEasy to order and arrived within stated…
Easy to order and arrived within stated timescale
24 de abril de 2023
Well priced and quick delivery
Well priced and quick delivery. Will buy from again.
24 de marzo de 2023
Fast delivery.
Ordered Monday and received on Tuesday good fast delivery will recommend company to my friends.
26 de marzo de 2023
Great price speedy delivery what more…
Great price speedy delivery what more could you ask for
25 de marzo de 2023
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.