Very pleasing experience from the start. Customer services were friendly and helpful and agreed a delivery date with me over the phone. Delivery was prompt and as agreed and the item arrived in great... Ver más
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Very pleasing experience from the start. Customer services were friendly and helpful and agreed a delivery date with me over the phone. Delivery was prompt and as agreed and the item arrived in great... Ver más
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Knowledgeable and helpful staff who provided plenty of unhurried time to help us select the mattress we found most suitable. Delivery available plus removal of old mattress for a small fee. Deliv... Ver más
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It was easy to place my order. I was contacted with a date of delivery and I was contacted as promised the day before delivery with my timeslot. The two gentleman who delivered were very politely and... Ver más
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Staff were friendly and efficient, the service given was very good, no delay in the delivery, very quick 8 days, took old bed away and assembled new bed very quickly, professional in all aspects…thank... Ver más
La empresa ha respondido
The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer
Oakside Industrial Park, East Road, Sleaford, Lincs, NG34 7EQ, Reino Unido
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Ha contestado el 33% de las opiniones negativas
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It was easy to place my order. I was contacted with a date of delivery and I was contacted as promised the day before delivery with my timeslot. The two gentleman who delivered were very politely and unpacked my item and put it in place. Overall as always a great experience.

Respuesta de The Sleep Shop
Great firm and comfortable mattress with reasonable price from The sleep shop. Prompt delivery and excellent service. Would recommend to friends and family.

Respuesta de The Sleep Shop
Very pleasing experience from the start. Customer services were friendly and helpful and agreed a delivery date with me over the phone. Delivery was prompt and as agreed and the item arrived in great condition, as expected and a beautiful colour. Really happy with all aspects.

Respuesta de The Sleep Shop
Knowledgeable and helpful staff who provided plenty of unhurried time to help us select the mattress we found most suitable. Delivery available plus removal of old mattress for a small fee.
Delivery at time booked. Men very polite and helpful.
Thank you.

Respuesta de The Sleep Shop
Staff were friendly and efficient, the service given was very good, no delay in the delivery, very quick 8 days, took old bed away and assembled new bed very quickly, professional in all aspects…thank you. This encourages me to shop local…

Respuesta de The Sleep Shop
Helpful and knowledgeable staff in the showroom and helpful and kind delivery men

Respuesta de The Sleep Shop
I recently brought a double mattress from first contact I received excellent service the mattress was great quality and very reasonable in price delivery was quick efficient and professional the delivery man was courteous friendly and very helpful a definite credit to your company. I wouldn't hesitate to recommend and would order from you again. Thank you

Respuesta de The Sleep Shop
Very efficient, my order came earlier than expected. Company kept me updated. Really pleased with purchase and will use them again.

Respuesta de The Sleep Shop
Good price, good communication re order and delivery.
Very good delivery

Respuesta de The Sleep Shop
I will never use this company again. I should have read the other one star reviews first as there is a consistent theme by others. I paid online, and then waited and waited for delivery. Different excuses each time from the service team and its now been a month. - still no delivery date for a mattress. Formal complaint made. What a waste of time and effort.
The Sleep Shop provided our new mattress at a competitive price and followed up to ensure delivery was completed on the date agreed. Old mattress collection was added efficiently after ordering as a no cost option.

Respuesta de The Sleep Shop
I have be very pleased with the service I recieved from a call to check everthing was ok to the chaps who took away old mattress. I will be useing this company again very soon as weare all ready for a new mattress, thank you.

Respuesta de The Sleep Shop
Delivered at the agreed time and date, good price for mattress, no complaints thanks

Respuesta de The Sleep Shop
Following the purchase of our new adjustable bed we would like to say a massive thank you to the staff from The Sleep Shop, the service we have received from start to finish has been exceptional.
We were very well looked after in the showroom, delivery and set up was excellent.
To complete the wonderful service we now have the most comfortable bed.
Many thanks to all involved.

Respuesta de The Sleep Shop
We have nothing but praise for the friendly professional and attentive service we received from your delivery team. They were very concerned about ensuring the delivery was executed as quickly and efficiently as possible and were keen to ensure no damage was caused whilst negotiating a tight staircase. Many thanks to all involved from ensuring the correct mattress selection and a smooth and seamless delivery.

Respuesta de The Sleep Shop
The service we received, from our initial enquiry in the shop, ordering, booking delivery and the delivery team was superb. We were patiently guided through the process, and gratefully accepted the offer to hold our bed and additional base at the warehouse until we were ready. Delivery was then promptly arranged with good communications and carried out by 2 men who were pleasant, helpful and very efficient. All the items ordered were good quality and I had a great night’s sleep last night. Many thanks to your team.

Respuesta de The Sleep Shop
Excellent company to deal with. Well priced products delivered within time frame with good communication on any queries. Fully recommend & would use again in the future

Respuesta de The Sleep Shop
The Sleep Shop offered the best deal.
The delivery was on time, polite and efficient. And great to get rid of the old mattress without any effort.
Our old mattress was a Miracoil, and we tried to find the nearest match. Th new mattress is more comfortable than expected. This time we should not wait quite so long to replace it !

Respuesta de The Sleep Shop

Respuesta de The Sleep Shop
Excellent service from placing order up to (and including) delivery. I would definitely use again for the top class service alone! Mattress was pretty good too 😁

Respuesta de The Sleep Shop
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