The Sleep Shop Opiniones 2497

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very pleasing experience from the start. Customer services were friendly and helpful and agreed a delivery date with me over the phone. Delivery was prompt and as agreed and the item arrived in great... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful staff who provided plenty of unhurried time to help us select the mattress we found most suitable. Delivery available plus removal of old mattress for a small fee. Deliv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was easy to place my order. I was contacted with a date of delivery and I was contacted as promised the day before delivery with my timeslot. The two gentleman who delivered were very politely and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were friendly and efficient, the service given was very good, no delay in the delivery, very quick 8 days, took old bed away and assembled new bed very quickly, professional in all aspects…thank... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

It was easy to place my order

It was easy to place my order. I was contacted with a date of delivery and I was contacted as promised the day before delivery with my timeslot. The two gentleman who delivered were very politely and unpacked my item and put it in place. Overall as always a great experience.

18 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback and for the nice words about our delivery team

Valorada con 5 estrellas sobre 5

Silentnight 1400 pocket ortho mattress

Great firm and comfortable mattress with reasonable price from The sleep shop. Prompt delivery and excellent service. Would recommend to friends and family.

26 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for the review and the recommendation. We really do try hard to be of good service to our clients.

Valorada con 5 estrellas sobre 5

Very pleasing experience from the…

Very pleasing experience from the start. Customer services were friendly and helpful and agreed a delivery date with me over the phone. Delivery was prompt and as agreed and the item arrived in great condition, as expected and a beautiful colour. Really happy with all aspects.

12 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are so happy that you are pleased with the service provided. We hope to see you again in the future

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful staff.

Knowledgeable and helpful staff who provided plenty of unhurried time to help us select the mattress we found most suitable. Delivery available plus removal of old mattress for a small fee.
Delivery at time booked. Men very polite and helpful.
Thank you.

9 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for you lovely review. We always try to offer a first class service .

Valorada con 5 estrellas sobre 5

New Bed

Staff were friendly and efficient, the service given was very good, no delay in the delivery, very quick 8 days, took old bed away and assembled new bed very quickly, professional in all aspects…thank you. This encourages me to shop local…

12 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you so much for a lovely review. We hope to see you again in the future

Valorada con 5 estrellas sobre 5

Great staff at the Sleep Shop

Helpful and knowledgeable staff in the showroom and helpful and kind delivery men

18 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you very much for your review. We are pleased that you were haqppy with our service

Valorada con 5 estrellas sobre 5

I recently brought a double mattress…

I recently brought a double mattress from first contact I received excellent service the mattress was great quality and very reasonable in price delivery was quick efficient and professional the delivery man was courteous friendly and very helpful a definite credit to your company. I wouldn't hesitate to recommend and would order from you again. Thank you

8 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for a lovely review. I will share this with the rest of the team

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient, my order came earlier than expected. Company kept me updated. Really pleased with purchase and will use them again.

5 de junio de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thsnk you for your review. We are very happy that everything went so smoothly for you. We look forward to being of service to you in the furture

Valorada con 5 estrellas sobre 5

Good price

Good price, good communication re order and delivery.
Very good delivery

14 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thankyou for your feedback. Its very nice to hear that you were so well looked after by everybody

Valorada con 1 estrellas sobre 5

I will never use this company again

I will never use this company again. I should have read the other one star reviews first as there is a consistent theme by others. I paid online, and then waited and waited for delivery. Different excuses each time from the service team and its now been a month. - still no delivery date for a mattress. Formal complaint made. What a waste of time and effort.

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Sleepeezee mattress from the Sleep Shop

The Sleep Shop provided our new mattress at a competitive price and followed up to ensure delivery was completed on the date agreed. Old mattress collection was added efficiently after ordering as a no cost option.

8 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

We are very happy that you are pleased with your new mattress and that service, delivery and completion all went smoothly. Thank you for your feedback

Valorada con 5 estrellas sobre 5

I have be very pleased with the service…

I have be very pleased with the service I recieved from a call to check everthing was ok to the chaps who took away old mattress. I will be useing this company again very soon as weare all ready for a new mattress, thank you.

16 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your review. We look forward to seeing you soon

Valorada con 5 estrellas sobre 5

Best nights sleep ever!

Following the purchase of our new adjustable bed we would like to say a massive thank you to the staff from The Sleep Shop, the service we have received from start to finish has been exceptional.

We were very well looked after in the showroom, delivery and set up was excellent.
To complete the wonderful service we now have the most comfortable bed.

Many thanks to all involved.

29 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your review. I am so happy that our staff looked after you so well. Even better that you are so comfortable in your new bed. We look forward to seeing you in the showroom again in the future

Valorada con 5 estrellas sobre 5

We have nothing but praise

We have nothing but praise for the friendly professional and attentive service we received from your delivery team. They were very concerned about ensuring the delivery was executed as quickly and efficiently as possible and were keen to ensure no damage was caused whilst negotiating a tight staircase. Many thanks to all involved from ensuring the correct mattress selection and a smooth and seamless delivery.

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your review. Its very nice to hear that everything went well during your purchase and delivery.

Valorada con 5 estrellas sobre 5

Great service and quality products received

The service we received, from our initial enquiry in the shop, ordering, booking delivery and the delivery team was superb. We were patiently guided through the process, and gratefully accepted the offer to hold our bed and additional base at the warehouse until we were ready. Delivery was then promptly arranged with good communications and carried out by 2 men who were pleasant, helpful and very efficient. All the items ordered were good quality and I had a great night’s sleep last night. Many thanks to your team.

27 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your purchase and lovely review. We will pass on your gratitude to our warehouse and delivery team. Thank you very much

Valorada con 5 estrellas sobre 5

Excellent company to deal with

Excellent company to deal with. Well priced products delivered within time frame with good communication on any queries. Fully recommend & would use again in the future

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your custom and review. It is very much appreciated by our team

Valorada con 5 estrellas sobre 5

The Sleep Shop offered the best deal

The Sleep Shop offered the best deal.

The delivery was on time, polite and efficient. And great to get rid of the old mattress without any effort.

Our old mattress was a Miracoil, and we tried to find the nearest match. Th new mattress is more comfortable than expected. This time we should not wait quite so long to replace it !

20 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are so pleased to hear how you are so pleased with your mattress and our delivery. Please don't hesitate to contact us if you need our assistance with anything further

Valorada con 5 estrellas sobre 5

great

great. dealt with my awkward delivery with no problems

28 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

We are more than happy to rise to any challenge, thank you for your 5 star review

Valorada con 5 estrellas sobre 5

Great company

Excellent service from placing order up to (and including) delivery. I would definitely use again for the top class service alone! Mattress was pretty good too 😁

26 de mayo de 2026
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your review. We are so pleased you are happy with everything from service too delivery. We do have such a good team that love to read nice reviews

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