The Snow Centre Opiniones 

Today I went to this ski centre and meet a terrible person trisha she was jarring and seemed to have a grudge against us for no reason we weren’t cutting people off and crashing into people. She just seemed to dislike us from the moment we were in the lift. She was very Aragant and mean towards my friend who came here for his birthday but this was made bad by trishas attitude towards us just because of our age and gender.because of this she made us feel unwanted.

First time visitors - kids loved the Ringo Slide so much.
The staff were so in tune to each child whether they wanted to go slow, fast or be spun.
Booking, kitting up and the activity itself was so straight forward and no mucking about. Staff were lovely and freindly.
Half an hour = about 7/8 goes which includes taking the ring back to the top each time which all 3 of my kids agreed that was plenty and they thoroughly enjoyed it.
Can't beat it for the great price.
We will be back soon:)

Amazing trip to dolomites last jan
Well organised and a great crowd of keen skiers
Will be back next year

Absolutely fantastic experience. We did a 5 hour Snowboarding day with Sean and it was amazing. Sean was patient, clear and a fab teacher. The whole day was very organised, equipment hire was easy and the food was delicious. Really reasonable pricing too ! Thank you so much Sean, we will be back.

Had an amazing experience, Dwayne was an incredible teaching style which was really fun and made the whole experience great 10/10 day.

Decided to book a refresher ski lesson for my 2 kids (9 and 11).
Their instructor Philip was amazing with them both and they came away full of confidence.
As we were so pleased we rebooked another session with Philip.
We're now going away skiing and I'm sure they will benfit massively from these lessons.
One word of advise though.... as expected it does get very busy during the winter months so if preparing for lessons before a holiday, book well in advance and if possible have the lessons late summer rather than early winter when it starts to get busy.

They prefer you go to COVID and infect the staff and the people around you because if you are sick it doesn’t matter if you sent an email early in the morning - the manager was irrespecful a man’s planning himself while telling he was helping me and his advice was I am sorry you are the one deciding not to come because you have COVID

Thank you very much Mitchell D for a very enjoyable and fruitful 3 hour beginner snowboard lesson. You were patient, kind and gave very helpful advice. All of us made great progress and developed confidence snowboarding despite all being complete beginners and mixed levels of natural ability! I am very grateful for the patience and support that you showed for my mum throughout as well - you definitely ensured we all got the most out of the session.
Most importantly, you made the whole session really fun and we had a great time! All the best with the rest of your instructing!

Absolutely amazing 5 hour beginners session with Nick L. He's a great instructor who leads by example and I felt comfortable the entire time.

I will most definitely be going back for another session and it was definitely worth the money spent.

I went to the Hemel snow centre yesterday full of nerves and not knowing what to expect from my first ever ski lesson however every single member of staff were both friendly and approachable. This extended further to my groups instructor Alan, whos approach to teaching ensured we were stress free once we hit the slope. Alan was perfect at getting us to be confident and get out of our comfort zones whilst always being close to support if needed (literally). The 2 hour lesson also came with a drink and catch up at then end which was lovely, and Alan was even able to give specific notes for improvement for everyone. Cant wait to book my level 2!

We visited the Hemel Hempstead snow centre and had an incredible experience. The facility was top-notch, with well-maintained slopes and excellent amenities. What truly made our visit exceptional was the coaching we received from Nick Ashman. His expertise and guidance significantly improved our skiing technique. Nick's personalised approach and insightful feedback were invaluable. We highly recommend the Hemel Hempstead snow centre, especially for those looking to enhance their skills with the exceptional coaching provided by Nick Ashman.

Kind Regards

Russell, Stacy, James and Olivia.

The online booking system leaves much to be desired. Despite its current state, it has the potential to be efficient and user-friendly. I recently booked two beginner classes for my children, only to be informed that they had already completed the course. The next available class, however, was not for another five weeks.

In the event of any issues, they offer vouchers as a form of compensation.

One major concern is the overcrowding in the classes. The children spend more time queuing in the snow than actually learning. My son’s group, for instance, had over 20 children. This is not only overwhelming for the children but also poor value for money.

I booked a improvers day which was around 5 hours long. Dean C was a great instructor and really patient despite me being super terrified of going down the main slope. He was very encouraging and explained things really well and by the end of the session I felt a lot more confident.

Having just started skiing last year with work and having enjoyed it so much, me and my wife booked a holiday to La Rosière for January 2024. Needing to get our Ski legs back, the wife more than me having not ski'd for 6 years, she was apprehensive to go back on the slopes but threoretically met the start standard to go on the main slope. Having raised her concern to the staff, they couldnt have been more helpful.

We made them aware of the issue and said we would pay for a lesson but they arranged one of the staff to take her on the nursery slope to assess her technique, gave her a few pointers and took her onto the main slope. After one run they were happy to let her on her way with no need for the lesson and provided free of charge.

Josh was the one who assessed her but there was also the guy at the equipment area and one of hte girls on the snow patrol team that helped out, thank you to you all.

Place is brilliant for what it is, free parking, free use of lockers, changing facilities and super freindly staff. Food in the restaurant was superb, we will be back.

The Snow & Rock shop within the facility is by far and away the most stocked i have seen and with the most services on offer.

I have been visiting the snow centre for a while now as I am learning to snowboard.
The ladies on reception are always so lovely, friendly, polite, chatty.
On my most recent visit I had a private lesson with Sean and he was fantastic! Explained things so well to me and was super patient with me. I am looking to book another private with him and was so beneficial. Thank you Sean.

Amazing snowboarding/ringo slide session with Lewis, Mitchell, Corey and Kayne. Definitely made the first time on the slope a memorable one! Great team and fantastic enthusiasm 😊

Excellent Instructor Mitchell Docherty was funny and patient. Made us feel comfortable was in the end me the group and i feel more confident.

Went to the front desk to ask if there was any snowboarding lesson available. Knowing fully that there was none. The desk staff (Sarah & Gail) went above, and beyond and contacted one the instructor to see if they can provide me lesson there and then. So knowing there was no lesson that day. Then to having one was amazing surprise thanks to the staff amazing customer service and Tony the instructor for the lesson.

During a ski session on the main slope i was knocked flying. By a person who should not have been on the main slope. as he had no experience. i had to come off the main slope, But staff did not even respond. luckily the guy hit me and not the kids infront.
I was reimbursed my money after i reported this in the form of a voucher. which i have since discovered that purchased vouchers are valid for 1 year.. but issued vouchers are only valid for 6 months.
So if you pay with a voucher and decide that you want to change the date.. you loose 6 months straight away, as its then classed as a different voucher.
in my case i lost £80, due to someone that should not have been on the main slope ( health and safety issue)
then being issued with a voucher that lasts 6 months.
rather than the standard 1 year,
i have contacted the snow centre and this is their stance.

The Snow Centre is such a welcoming place whether you are a single person looking for something different or a family wanting an activity you can all partake in together.
You don’t need to be a skier or boarder, and it’s the ideal place for your first time on real snow. The thing that strikes you is that everyone there is friendly, from the reception team to the bar staff and the instructors. It’s easy to get to reach by car, being right by the M1 and there is ample on-site free parking.
I initially visited TSC with my children post-lockdown after being confined to our home for such a long period of time I wanted to treat them. It soon became apparent that this was an activity that we all loved. For me, it has helped immeasurably with my mental health, and for my children, it’s an outlet where they can have fun and at the same time get exercise.
With the monthly lift passes it means that you have a set fee and can use the facilities in an almost unlimited capacity. In the cost of living crises, that is a rarity and very welcome.