Three UK - 3Store Shrewsbury Opiniones 

121
TrustScore: 5 sobre 5

4,9

41-42 Pride Hill, SY1 1DN Shrewsbury, Midlands, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Three at Shrewsbury after having my phone stolen. The store was clean and tidy and the staff were welcoming, friendly and professional. During a difficult and stressful time Jak and Millie w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in to store looking for a solution to my damaged phone. Spoke with Millie who began giving me options for insurance claim or upgrade, hiding no information. Very happy customer, leaving with a ne... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Electrónica y tecnología

Sobre Three UK - 3Store Shrewsbury

Escrito por la empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito por la empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Información de contacto

  • 41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, Reino Unido

  • 01743243526

4,9

Excelente

TrustScore: 5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(121)

32.474 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The experience was very good today I…

The experience was very good today I was able to save money and get help with how use my phone to scan qr codes as well. Thank you.

11 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for a brilliant review, Linda. It sounds like you got some excellent advice and support :) -Scott

Valorada con 5 estrellas sobre 5

From the start of my process in…

From the start of my process in changing phone over Kev the manager and Jack assistant manger have been very helpful. Excellent customer service from both, an asset to MY3. Thank you Kev and Jack.

7 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Valorada con 5 estrellas sobre 5

Jak was great in Shrewsbury

Jak was great in Shrewsbury. He always helps me and Sold me a phone that my friends couldn't believe how cheap it was! Thanks very much.

5 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Hi.

Thanks! Your review is really appreciated. -Pete

Valorada con 5 estrellas sobre 5

Jak was really helpful with helping me…

Jak was really helpful with helping me sort out buying my new phone, talking me through data plans with clear communication. Kev also helped me to make a decision with the plan I wanted to choose! I was also allowed to charge my phone in store which I thought was a lovely gesture from the team at 3!

3 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Hi Lily, this is what we love to hear! We’re so happy this is the service you received, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Valorada con 5 estrellas sobre 5

Sam at Shrewsbury offered me courteous…

Sam at Shrewsbury offered me courteous and friendly service, making my trip here a pleasure.

3 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

We're glad to hear that you had a pleasant experience, David, and are glad Sam could help :) -Scott

Valorada con 5 estrellas sobre 5

We spent quite a time in the Shrewsbury…

We spent quite a time in the Shrewsbury Three store.
Jak was fantastic and spent ages fixing my issue.
Thank you

3 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

We're happy to hear that you found Jak patient when working through your issue, S :) Thank you for a great review for the Shrewsbury store! -Scott

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Jak was very paitent and helped set up my new phone for me and cleared my old phone to pass down to my partner. He gave us a great deal as well for a sim contract so I am very happy with the service given in Shrewsbury.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thank you, Hazel for writing such a kind review. We're glad Jak did a comprehensive and helpful job getting the phones set up for you and your partner :) -Scott

Valorada con 5 estrellas sobre 5

Contrast and a switch

Came in following an upset in a rival store who I have been with for over 25 years and left happy and smiling after a fantastic interaction with Jak who sorted me out a great deal. I came in for one service and all goes well this week I will move the other half across next week

26 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for your feedback, Tina, and it's lovely to hear that you enjoyed great customer service during your store visit. We're delighted that you've stayed with us for over 25 years, and appreciate you taking the time to share this with us. -Michael

Valorada con 5 estrellas sobre 5

Me and my partner have come away very …

Me and my partner have come away very relieved and happy after getting two new phones and still paying the same price as before. Thank you to Becki who made everything very smooth and easy for us.

26 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for your feedback, Sue, and it's lovely to hear that you and your partner enjoyed great customer service during your phone purchases. We appreciate you taking the time to share this with us. -Michael

Valorada con 5 estrellas sobre 5

Jak was amazing

Jak was amazing - super patient, extremely helpful and great overall experience

16 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Valorada con 5 estrellas sobre 5

Setting up of new phone

Setting up of new phone. Sam was excellent very helpful

14 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for this fantastic 5⭐ review, Maureen. We really do love to hear this! Well done Sam 👏 -Jade

Valorada con 5 estrellas sobre 5

Always a fantastic service in…

Always a fantastic service in Shrewsbury branch with Kev & Sam. Never fails to be mega helpful. Happy customer again. Many thanks Sandy Scottish

14 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for this amazing 5⭐ review, Sandy. We really do appreciate you taking the time to send this over! Great work Kev & Sam 🎉 -Jade

Valorada con 5 estrellas sobre 5

Shrewsbury branch

The staff at Shrewsbury branch are always so helpful & patient

14 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for this fantastic 5⭐ review, Frances. We really do appreciate it! Have a great day 😊 -Jade

Valorada con 5 estrellas sobre 5

Very helpful!

Very helpful and polite, helped us get another broadband set up and got us a great deal! Would highly recommend

7 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for your feedback, Dave, and it's lovely to hear that you enjoyed great customer service during your Broadband purchase. We appreciate you taking the time to share this with us. -Michael

Valorada con 5 estrellas sobre 5

Simple

Simple, easy to understand, Lucy did a great job and even swapped all of my data across to my new phone, superb service!

6 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for this fantastic 5⭐ review, Frannk. We really do appreciate you taking the time to send this over! Great work Lucy 🎉 -Jade

Valorada con 5 estrellas sobre 5

Thank You Kev

If I could give the manager Kev at Three Mobile Shop in Shrewsbury 100 gold stars I definetly would. He is so kind caring and compassionate and really knows his business.

When I downloaded my partners funeral service to my phone it destroyed all of my files, including those relating to the death of my partner. I was completely devastated and besides myself, so went to see Kev. He sat calmly with me and said yes of course I can fix this for you.
Half an hour later a big smile appeared on his face, he handed me my phone. Everything was back. I was so relieved and full of gratitude I couldn't stop crying. He sat with me until I felt better.
This is the part of my job I love best he said -helping people.
After a million thank yous and a big hug
I was able to leave the shop with a smile on my face again.

3 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for your feedback, Miriam, and it's lovely to hear that you enjoyed great customer service during your Shrewsbury store visit. It's wonderful to hear that during such difficult times, Kev was able to help you in such a way. We appreciate you taking the time to share this with us. -Michael

Valorada con 5 estrellas sobre 5

The staff Sam and kev were really…

The staff Sam and kev were really professional , friendly and knowledgable today. They Could not do enough to help with my requirements and there was plenty of options. I would highly recommend visiting this store and the helpful staff.

1 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Valorada con 5 estrellas sobre 5

Outstanding Service!

Sam and Kev provided professional and friendly advice and practical repairs to my hardware that Sam had asked me to bring in to the shop. On return home everything worked straight away. The excellent service motivated me to get on and complete the installation of the external aerial for broadband and WiFi. This gives me a considerable saving in my monthly bills. Outstanding Service!

17 de octubre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Shrewsbury

Respuesta de Three UK - 3Store Shrewsbury

Thanks for the amazing 5⭐ review, Charles. We really do love to hear this! Great work Sam and Kev 🎉 -Jade

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