Everyone was so helpful and explained things so clearly to help me understand switching and upgrading. Kyle has always been quick to help and and is always very nice every time I have to go in
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Kyle Manager, was super friendly. This is my second review about Stevenage Three as the service was outstanding.
La empresa ha respondido
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... Ver más
La empresa ha respondido
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Stevenage
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
63 Queensway, SG1 1DN, Stevenage, London, Reino Unido
- 01438353984
4,8
Excelente
54 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service 👍😃
14 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Thanks a ton for this review, Renald! We absolutely love hearing this. Hope you have a wonderful day 😊 -Veronica
Great service from Salv
Great service from Salv. Very clean store and very knowledgeable!
7 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Hey Amelia, thank you for your brilliant 5 ⭐ review! We’re overjoyed to hear that Salv at our store made your experience fabulous. Hope you have a wonderful day! 😊 -Prabhjeet
The staff are amazing and so…
The staff are amazing and so knowledgeable always great service from the team
2 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Hi.
Thanks! Your review is really appreciated. -Pete
Feed back from Three on poor performance
They asked for a review and wouldn’t publish it because they probably didn’t like what I said which was the following
“Poor Performance
I had the hub for a week and returned it as it did not meet expectations as portrayed by Three on their website. I had the hub in a window in a supposedly good 4g area and all I got was one bar sometimes two bars of signal strength and internet didn't work or was very slow. Only plus side it was easy to set up.”
This is a factual summary of my experience with their 4g hub. I also called their Tech help and whilst the agent was helpful he couldn’t resolve the problem. If Three doesn’t like honest reviews shame on them. What I really needed from them was follow up on why I was getting poor reception.
This is not a reflection on the Three Store as they processed the return without any problems
1 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Hi David, we're very sad to see this has been your experience, we'd like the opportunity to discuss this further, so we can do that, please get in touch with us on our webchat here: https://bit.ly/3C43TKN -John
Wonderful service and friendly staff
Wonderful service and friendly staff
7 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Sorted my phone after virus scare
Sorted my phone after virus scare. Amazing service
2 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Cynthia. We really do love to hear this! Hope you have a great day 😊 -Jade
Respuesta de Three UK - 3Store Stevenage
That's lovely to hear, MYLA :) Thank you for a great review -Scott
I have visited the store today in…
I have visited the store today in stevenage and was helped by a man called Elliot he was very helpful as i wanted to buy a new phone he was very imformative aswell thanls again lisa
10 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Lisa. We appreciate you taking the time to send this over! Well done Elliot 🎉 -Jade
Amazing
The store made the process easy. Walked in for a tablet and they went through all the options. Made my time in store great
9 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Thanks for this fantastic 5⭐ review, Jacqueline. We really do appreciate it! Have a great day 😊 -Jade
Kyle and Salve were superstars
Kyle and Salve were superstars. Very professional and helpful. They should be promoted for their excellent customer service
26 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Wonderful & knowledgeable friendly staff
All the staff in the store were very accommodating, patient, knowledgeable and helped me feel at ease with my phone and plan. Always come here for advice and help, can’t recommend them enough! :)
2 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
Thanks for such a lovely 5⭐ review, Kira! We really do love to hear this -Jade
Salv was q great help
Salv was q great help. Very friendly and I would go back for any future needs.
2 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Stevenage
That's amazing, Steven -Maxine
Respuesta de Three UK - 3Store Stevenage
Thanks for the 5⭐ review! We really do appreciate it -Jade
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.