First of all, I have had Timbuk2 products for years. Very practical, functional and “tough”. I purchased a “backpack OS” for mainly my laptop “storage/transport”. Recently, I noticed that th... Ver más
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Consulta las opiniones de los clientes
Timbuk2 re-lined the waterproof membrane and repaired a clip on my messenger bag. For $25 it was well spent to help the bag to last for years (again). However, the carabiner was not repaired despite m... Ver más
La empresa ha respondido
This review is for a recent purchase. I'm leabving it here because the review link in the email did not work: For a while I had been looking for the perfect backpack. I believe I have found it in the... Ver más
La empresa ha respondido
Well designed and easy to navigate web shopping experience. I needed a moderately sized over the shoulder and the medium flight messenger bag suited. Great value at a fair price. I've bought and used... Ver más
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Información sobre la empresa
Escrito por la empresa
Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Información de contacto
San Francisco, Estados Unidos
- 1(800) 865-2513
- customerservice@timbuk2.com
- www.timbuk2.com
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Timbuk2 did a great job with my bag…
Timbuk2 did a great job with my bag repair! Clear instructions to return, and very timely return of my bag. Appreciate them!
Thanks for your good work and just be 3…
Thanks for your good work and just be 3 days l have my order delivered to my door 👍👍👏👏
Awesome response and quick repair!
First of all, I have had Timbuk2 products for years. Very practical, functional and “tough”.
I purchased a “backpack OS” for mainly my laptop “storage/transport”. Recently, I noticed that there was a rip in the seam by the handle.
I know the lifetime guarantee was stated but, really didn’t know how it worked and if it would work.
I contacted Timbuk2 “repair” and submitted my request. You accepted it, I sent in the pack and just received a notice that it has been repaired and being sent back to me!
Impressive! I love it. Reuse, my beloved pack. Go Timbuk2! Keep up the good work.
Messenger bag repaired
Timbuk2 re-lined the waterproof membrane and repaired a clip on my messenger bag. For $25 it was well spent to help the bag to last for years (again). However, the carabiner was not repaired despite my request to do so.

Respuesta de Timbuk2
Great Bag!!!
Great bag! I bought the same bag 15 years ago and I’m just replacing the old one.

Respuesta de Timbuk2
Easy experience
Easy to find products, check out, & pay.
Shipping to Switzerland was quite reasonable.

Respuesta de Timbuk2
Fast and friendly service
Fast and friendly service! Love my old messenger bag, thanks for helping to keep it alive 🙂

Respuesta de Timbuk2
Customization was a great experience
Ordering the custom messenger bag was fun, and easy. There were so many neat customizations. Truly fantastic making my vision become a reality!

Respuesta de Timbuk2
Good, sturdy messenger bags
I love the custom messenger bags and that they arrive so quickly. The stitching is strong and the bag is well organized. I now have my signature set. I think they are going to last for a very long time. 

Respuesta de Timbuk2
Easy to get warranty repairs completed
Easy to get warranty repairs reviewed and, great communication for options, quick repairs work and shipping.

Respuesta de Timbuk2
Delivery time way too long.
Ordered a Classic Messenger bag on July 4. It was delivered today, on July 15.
2-5 business days, as written on the homepage, is not very accurate.

Respuesta de Timbuk2
The Timbik2 Scholar Convertible Backpack is the BEST!!!
This review is for a recent purchase. I'm leabving it here because the review link in the email did not work:
For a while I had been looking for the perfect backpack. I believe I have found it in the Scholar Convertible Backpack! The backpack is exceptional, not too big, not too small and rthe extended hand straps allow you to hold it as a tote if you don't want to use the back straps. Love the bag!!

Respuesta de Timbuk2

Respuesta de Timbuk2
Great warranty repair policy!
They fixed the broken zipper on a bag for free that I'd bought many years ago without proof of purchase! The whole process was very easy.

Respuesta de Timbuk2
Very quick service
Very quick service. I'll hold my final review once I see the product. I currently have a Timbuk2 backpack which I thoroughly love. I expect the same with this luggage.

Respuesta de Timbuk2
What an amazing company!
What an amazing company!! I've had a Timbuk2 messenger bag for almost 20 years and absolutely loved it to death - almost literally. Rather than put it in a landfill, I asked if it could be repaired. The exterior was in almost perfect shape still (a huge testament to the durability of the brand) but the lining had gotten brittle over time and was coming apart. I sent it in and for a very small fee they completely redid the lining and sent it back. It's like a new bag!! I can't recommend these bags enough. Tough as nails and amazing company values.

Respuesta de Timbuk2
I’ve had my bag for 15 years and used…
I’ve had my bag for 15 years and used it almost daily. The straps finally started giving away and I shipped it back and they repaired it for free. You get what you pay for!

Respuesta de Timbuk2
I bought a Timbuk2 laptop backpack 12+…
I bought a Timbuk2 laptop backpack 12+ years ago and the zipper eventually failed. I contacted Timbuk2 and they accepted it for warranty repair. They had it repaired so well I can't tell the zipper was replaced. It was back in my hands in no time!

Respuesta de Timbuk2
Customer service is always better when…
Customer service is always better when it’s humans , thank you!

Respuesta de Timbuk2
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