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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We received outstanding service from Ben Garrod at Lowestoft Topps Tiles who helped us choose hearth tiles for our woodburner. He was incredibly knowledgeable, approachable and patient, taking the tim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the Cheadle store yesterday and based on a photograph I took in, Dan was able to show me a range of similar tiles. Dan was really helpful and very patient - he even helped me match the til... Ver más

Valorada con 5 estrellas sobre 5

We had a great experience choosing our bathroom tiles at Topps Tiles in Boston. Matt was fantastic throughout the whole process, he was pleasant, extremely professional, knowledgeable and helpful. He... Ver más

Valorada con 5 estrellas sobre 5

Martin K at Norwich, Hall Road was excellent! He really listened to our needs and came up with suggestions and solutions. He phoned another branch to locate stock, which we will be collecting soon. Th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de azulejos y baldosas
  2. también en la categoría
  3. Contratista de materiales para suelos
  4. Diseñador de interiores
  5. Reformas de baño
  6. Tienda de suministros de cocina
  7. Tienda para la reforma del hogar

Escrito por la empresa

Topps Tiles is the UK's largest tile specialist. Since 1963 we’ve sold only the very best quality on-trend products sourced from around the world. Be inspired by innovative tile design.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 98% de las opiniones negativas

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4,5

Todas las opiniones

(6886)

661 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bought an acoustic wood panel only it’s…

Bought an acoustic wood panel only it’s not wood and arrived damaged. Posted a review on their website and had it moderated and removed. I’ll repost below and let you guess what the problem was with it.

Not actually wood, and arrived damaged.
This is not made of wood. It’s MDF with something which might be wood veneer or paper. It arrived with a a huge gash through the packaging which scratched the surface, and the ends are banged up as well. The courier dumped it and ran claiming it was signed for (it wasn’t). All in all won’t be buying anything from you [them] again.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for sharing your thoughts with us, we are sorry you received a damaged panel. Our delivery partners and our Logistics team do try and deliver all our products in perfect condition but in a very small minority of cases damage does occur within the transport system.

If you need to reach out to us, please email Customersupport@toppstiles.co.uk with your order number and please ensure you include the text with ‘Product Review Response’ in the subject header, we are here to help!

Valorada con 5 estrellas sobre 5

Jack the member of staff that served us…

Jack the member of staff that served us remembered our visit the week previously. He was polite, helpful and professional. He knew his stuff and worked out how much tile adhesive we would need plus grout. Lovely customer service. 😀

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for taking the time to share your review. I am certain that Jack will be delighted to learn that you have mentioned him in your review. Your feedback is invaluable and greatly appreciated.

Valorada con 5 estrellas sobre 5

Good service at Topps Tiles New Southgate

Helpful assistant David at the New Southgate branch. He spent a great deal of time helping us look at a range of tiles and offered help without being pushy.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for posting this fantastic review! I am sure David at the New Southgate branch will be thrilled you highlighted his excellent service.

Valorada con 4 estrellas sobre 5

Great delivery.

I live in Orkney, so my order of tiles had a bit of a journey which included 2 trips by boat.
It took a while and cost extra but not a single tile was broken.
My only slight complaint is that the delivery tracking didn't work (but that may be the haulage company's fault). I was in touch with Topps customer service who were prompt, polite and helpful.
I'll be ordering from Topps again soon.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for taking the time to post this great review, very much appreciated.Hope your project went well!

Valorada con 5 estrellas sobre 5

We visited the Romford store today and…

We visited the Romford store today and Manraj was really helpful and friendly. He gave great advice and we came away with everything we needed. Thank you!

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for talking the time to post this great review, hope to see you again soon!

Valorada con 5 estrellas sobre 5

Brilliant branch at Cheadle

Brilliant branch at Cheadle , would use anytime I needed their services thanks.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for talking the time to post this great review, hope to see you again soon!

Valorada con 5 estrellas sobre 5

Just been into the top tiles Store in…

Just been into the top tiles Store in Worcester and was assisted by a fantastic lady Angie who was very helpful and very knowledgeable. Will be collecting my tiles and accessories on Friday!

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for sharing this fantastic review. I am sure that Angie will be delighted to see her exceptional service recognised.

Valorada con 5 estrellas sobre 5

Great customer service

Shaheim went above and beyond helping us choose what we needed. Great customer service.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for your continued support and for sharing such wonderful feedback about Shaheim. We really appreciate it!

Valorada con 5 estrellas sobre 5

Angie and Sheena from Worcester branch…

Angie and Sheena from Worcester branch were really helpful and friendly
Would not hesitate to use again

11 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for sharing this awesome review. I’m sure Angie and Sheena at Worcester are going to be thrilled to see their amazing service getting such a glowing acknowledgment

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful staff

The staff at this store go out of their way to be friendly and helpful. The customer service is excellent. The choice of tiles is great.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for your fantastic review! We're thrilled to hear you enjoyed your visit. Our team works hard to meet your expectations, and we’re glad we hit the mark. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Visted the Bolton store and all the…

Visted the Bolton store and all the staff we met were so helpful giving us tips and advice. Really seemed happy in their job especially Tim we'd recommend chatting to him he sorted us out 👍👍

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for posting this great review!

Valorada con 5 estrellas sobre 5

Outstanding customer service skills

Ryan, the store managers customer service was absolutely amazing. He was very knowledgable and gave us a lot of brilliant suggestions and was super friendly to chat with.

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for taking the time to post this wonderful review! I’m sure Ryan will be thrilled to know you mentioned him in your review.

Valorada con 5 estrellas sobre 5

Great sale on saved alot

Great sale on saved alot. The guys at boucher road were very helpful. Even helped out to the car, great guys. Richard answered any queries. Will definitely be back

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for talking the time to post this great review, hope to see you again soon!

Valorada con 5 estrellas sobre 5

Friendly service

Friendly service, great products, reasonably priced

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for your fantastic review!

Valorada con 5 estrellas sobre 5

Brilliant service from the St Albans…

Brilliant service from the St Albans shop. Very attentive and helpful, would highly recommend!

9 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for sharing this awesome review. I’m sure the team at St Albans are going to be thrilled to see their amazing service getting such a glowing acknowledgment.

Valorada con 5 estrellas sobre 5

Topps Tiles = Top Service by Alex

I popped into Topps Tiles on my way home on Wednesday evening around 5.15pm. I knew the store was due to close so tried to get as much information on a shower room refurbished project as I could. I was greeted by a gentleman called Alex who was very helpful, informative and honest when I asked him difficult questions or his opinion. Even though the store was due to close, Alex never rushed me and I could tell he was professional, caring and enjoyed his job. I work in the service industry myself and run my own business, so was impressed on how Alex represented the Topps Tiles Brand with his excellent customer service and rapport skills which has resulted in me making an order and recommending a couple of friends and family to the store which I was originally recommended to by my builder. Thanks again Alex

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for sharing this fantastic review. I am sure that Alex will be delighted to see his exceptional service recognised.

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