Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Ver más
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Consulta las opiniones de los clientes
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Ver más
La empresa ha respondido
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
La empresa ha respondido
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Información de contacto
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Reino Unido
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Excelente
1 mil opiniones
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Great correspondence about requirements.
Great correspondence about requirements.
6 de octubre de 2025
Respuesta de Train Trax
Thank you for the kind review, we always want you to have the right bits for what you need!
I’m very happy with the service and the…
I’m very happy with the service and the product from TrainTrax. I WILL be buying again.
6 de octubre de 2025
Respuesta de Train Trax
We're so happy to get the five stars and we're looking forward to helping you continue your model railway journey!
Recommended
Nice selection of items with good prices. Website was simple and easy to use.
Order arrived quickly.
Excellent
6 de octubre de 2025
Respuesta de Train Trax
Here in the office we like things simple and easy to use, so we're glad you found the website great too! Thank you kindly for the 5 star review, we appreciate you taking the time to drop us one!
Respuesta de Train Trax
Thank you for the lovely 5 stars. We always want to make sure people are getting what they want and need for their model railway and the first step is communicating! I'm glad we did well for you.
Excellent Service
As usual first class service. Ordered a number of items all of which arrived promtly. One part of station unit was damaged in post but was replaced within days. Excellent service.
3 de octubre de 2025
Respuesta de Train Trax
We're sorry the post took a bite out of a platform, but alas fragile stickers are not heeded even if we put them on! We're chuffed for the 5 stars though, thank you so much.
The “go to” place for all things Kato
Great website with easy navigation and I was able to find the rather obscure parts that I needed. Fair price, well packed and reasonable postage.
Definitely the go to place for all things Kato
2 de octubre de 2025
Respuesta de Train Trax
Thank you for taking the time to leave a lovely review, we appreciate it!
Excellent service
Easy ordering and payment via their website, excellent products and quick delivery. Overall an excellent service
2 de octubre de 2025
Respuesta de Train Trax
Thank you! We're chuffed to earn 5 stars, it means we're doing something right! Thank you for taking time to leave us a review, it's greatly appreciated!
great product and very fast postage
1 de octubre de 2025
Respuesta de Train Trax
Thank you for taking the time to leave us a lovely review, we really appreciate it!
Delivered promptly with no problems
Delivered promptly with no problems. I have used traintrax many times and would recommend them.
29 de septiembre de 2025
Respuesta de Train Trax
Thank you for taking the time to leave us a review and your continued support. We appreciate it greatly.
Thank you for the very quick delivery
Thank you for the very quick delivery.
It was well packaged and arrived safely.
I will be definitely using Train Trax again and would certainly recommend them.
30 de septiembre de 2025
Respuesta de Train Trax
Thank you for taking the time to leave a review, we're glad we met your expectations, it really does make us happy.
Respuesta de Train Trax
Thank you for taking the time to leave us a review! Hopefully we can do better and get 5 stars next time, it's always nice to aim higher!
Prompt and no fuss.
29 de septiembre de 2025
Respuesta de Train Trax
Thank you so much for your kind review, we appreciate you taking the time to do it!
Great service and a great product
Great service and a great product, thank you !!
26 de septiembre de 2025
Respuesta de Train Trax
Thank you for taking time out of your day to give us the 5 stars, we're chuffed to bits.
I've bought from traintrax a few…
I've bought from traintrax a few times and have always had from them...
speedy response to my queries
their prices and stock levels are entirely reasonable!
great company to buy from, would recommend
29 de julio de 2025
Respuesta de Train Trax
Thank you for taking time out of your day to leave us such a lovely review. We try our best!
easy to buy online
Emailed the company initially to see if they did e-gift cards and they directed me to do it online. Had some difficulty opening the actual link for some reason but got it done.
Needed the gift card quickly as it was for a friend but the gift card email whooshed into my inbox within seconds. Can't say fairer than that for service!
The friend was delighted with the present.
22 de septiembre de 2025
Opinión espontánea
Respuesta de Train Trax
Thank you for taking the time to leave a kind review. We're delighted too!
Very good service and good choice of…
Very good service and good choice of goods
11 de septiembre de 2025
Respuesta de Train Trax
Thank you for taking the time to leave us a lovely review.
Excellent service throughout
Excellent service throughout, from ordering to receiving the well packaged goods. Competitive prices too!
4 de septiembre de 2025
Respuesta de Train Trax
Thank you for taking time to write us a review, we greatly appreciate it.
Quick service and delivery with good…
Quick service and delivery with good price and service even if delivery cost a little high, thank you TrainTrax
2 de septiembre de 2025
Respuesta de Train Trax
We try and keep our postage prices as low as possible but we are unfortunately beholden to the whims of the postal service and even make a loss at the current rates. We do our best and we're happy to meet your expectations! Thank you for taking the time to leave us a nice review.
Comprehensive Kato stock.
Prompt delivery, competive price all good many thanks, will soon be ordering again.
2 de septiembre de 2025
Respuesta de Train Trax
Thank you for taking the time to leave us a lovely review, we appreciate it!
Respuesta de Train Trax
Bish, Bash, Bosh! Just how we like it! Thank you for leaving a lovely review!
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