Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Ver más
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Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Ver más
La empresa ha respondido
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
La empresa ha respondido
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Información de contacto
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Reino Unido
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Excelente
1 mil opiniones
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Kato unitrack
Really impressed how quickly my items arrived at the door. Well packaged. They always seem to have everything I want in stock.
1 de septiembre de 2025
Respuesta de Train Trax
We do try and keep everything in stock where we can! Thank you for leaving us a lovely review.
Great deals
Really fast delivery with good communication throughout the order process. Products are really good and competitive for the UK market.
Wish I’d planned my layout first as at the moment I’m ordering every week.
1 de septiembre de 2025
Respuesta de Train Trax
We're just happy watching your layout grow! Thank you for taking the time to leave a lovely review!
Prompt deliver
1 de septiembre de 2025
Respuesta de Train Trax
We try our best! Thank you for taking the time to leave us a review!
right item but pins to join have…
right item but pins to join have changed but will fit
1 de septiembre de 2025
Respuesta de Train Trax
Thank you for the review
I am very happy with the service givin…
I am very happy with the service givin by taintrax my purcase was swift packed well and deliverd on time kato n gauge track is perfect for my new layout recommend traintrax p prosser
29 de agosto de 2025
Respuesta de Train Trax
Thank you for taking the time to leave us such a kind review!
Fast reliable and easy to order on…
Fast reliable and easy to order on line.
Items arrived well packed and in good condition.
29 de agosto de 2025
Respuesta de Train Trax
We're glad it all went well! Thank you for taking the time to leave a review.
Respuesta de Train Trax
Thank you for the kind review.
J’utilise exclusivement les rails KATO…
J’utilise exclusivement les rails KATO échelle N. En UE j’ai trouvé plusieurs distributeurs mais il manque toujours des accessoires ou nécessite une pré-commande. Chez TRAIN TRAX tout est DISPONIBLE . Expédition rapide et bien emballée.
Pour tous les modélistes je recommande ce fournisseur.
1 de julio de 2025
Opinión espontánea
Respuesta de Train Trax
Merci pour votre gentil commentaire ! Nous sommes toujours ravis de savoir que nous avons ce que les gens recherchent !
Helpful service and timely delivery
7 de agosto de 2025
Respuesta de Train Trax
We do our absolute best, we love playing trains and want to help everybody else play too! Thank you for taking the time to drop us a review!
Excellent the small time from placing…
Excellent the small time from placing order to notification of being posted.
7 de agosto de 2025
Respuesta de Train Trax
We like to get your stuff to you asap, nobody likes waiting to play trains! Thank you for taking time to leave a review.
Respuesta de Train Trax
Thank you for the nice review, glad we're doing it well!
New online customer
Although I am not a new customer, this was the first time that I had ordered on line. Placed the order on Wedensday morning and the items were delivered on Saturday afternoon.
6 de agosto de 2025
Respuesta de Train Trax
Thank you for taking the time to leave us a review.
You will struggle to find anyone better
Fantastic products, great prices, fast dispatch times, reliable postage and the best customer you can experience. Highly recommended
Daves_Trains_Official TikTok
11 de agosto de 2025
Opinión espontánea
Respuesta de Train Trax
Thanks for the kind review, we always try our best, glad it's working!
Quick delivery of a interesting book.
5 de agosto de 2025
Respuesta de Train Trax
Thank you for taking the time to leave a review, hope the book gets you fired up for your next project!
Swiftly dispatched with email updates
Swiftly dispatched with email updates. Easy company to buy from online.
5 de agosto de 2025
Respuesta de Train Trax
We like to keep things simple and easy, we don't like complicated stuff ourselves! Thank you for the kind review!
Excellent Kato specialist
Fragile items well packaged. Friendly customer interface with fast and efficient order processing, even though Train Trax had just moved their HQ
4 de agosto de 2025
Respuesta de Train Trax
It was definitely an "all hands on deck" period! Thank you for the lovely review!
Fast efficient trader
4 de agosto de 2025
Respuesta de Train Trax
Thank you for taking the time to leave a lovely review.
Respuesta de Train Trax
Thanks for the great review! These are the things we always try and get right.
Very quick and easy transaction ordered…
Very quick and easy transaction ordered Monday here Wednesday brilliant and painless
4 de agosto de 2025
Respuesta de Train Trax
We love it when a plan comes together! Thank you for the lovely review!
It's a good model and it runs well
It's a good model and it runs well. However I don't think for a postal cost £4.96 a Jiffy bag for protection represents good value for money. Use a box next time.
1 de agosto de 2025
Respuesta de Train Trax
Hi Michael, whilst we have never had issues with breakages using Jiffy bags and extra bubble-wrap, should you wish us to dispatch in a box we are always happy to accommodate.
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