Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Ver más
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Consulta las opiniones de los clientes
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Ver más
La empresa ha respondido
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
La empresa ha respondido
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Información de contacto
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Reino Unido
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Excelente
1 mil opiniones
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Very prompt delivery.
1 de agosto de 2025
Respuesta de Train Trax
Thank you for the kind review, we like to get things out as quick as we can so you can play trains as soon as possible!
Respuesta de Train Trax
Thank you for leaving the nice review, we do try our best!
Always helpful and goods arrive on time…
Always helpful and goods arrive on time and well packaged
31 de julio de 2025
Respuesta de Train Trax
Thank you for taking the time to leave a lovely review!
Easy to order and quick delivery
30 de julio de 2025
Good response time
Good response time, query handled very well, items posted promptly.
30 de julio de 2025
Good service at competitive prices
Good service at competitive prices, and fast delivery. Will use again soon!
29 de julio de 2025
Fast delivery great service like usual.
29 de julio de 2025
Great customer service with helpful staff
Great customer service with helpful staff you can speak to on the telephone.
Speedy posting/delivery and items well packaged.
Great experience and will definitely be back when needed.
Thank you very much! :)
28 de julio de 2025
Excellent delivery.
28 de julio de 2025
Great product competitive price and…
Great product competitive price and fast delivery
28 de julio de 2025
It was a pleasure dealing with Keiriin…
It was a pleasure dealing with Keiriin so so helpful
17 de julio de 2025
Respuesta de Train Trax
Thank you so much for leaving such a lovely review! We do our absolute best to be as helpful as we can.
Respuesta de Train Trax
Thank you so much for the kind review!
Quick service and good prices.
15 de julio de 2025
Respuesta de Train Trax
We try our best on both fronts! Thank you for taking the time to leave us a lovely review!
Excellent
Items exactly as described, very good quality. Very well packaged. Very quick response time. Very happy customer!
14 de julio de 2025
Respuesta de Train Trax
We try our best, because nobody likes waiting for their tiny trains! Thank you kindly for leaving us a lovely review.
Respuesta de Train Trax
We aim to please and Royal Mail rarely let us down! We're glad it all went to plan! Thank you for leaving us a lovely review!
Excellent responsiveness
8 de julio de 2025
Respuesta de Train Trax
We try our best, we're a tiny team, but we want to make sure we offer the best! Thank you for taking the time to leave a wonderful review!
they have always been very helpful and…
they have always been very helpful and reliable
7 de julio de 2025
Respuesta de Train Trax
We try our best because we love the trains and we want to share that! Thank you for taking the time to leave us a lovely review.
Excellent service and value.
8 de julio de 2025
Respuesta de Train Trax
Thank you kindly for taking the time to drop us a review, we're always happy to know it's going right!
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