TreatBox  Opiniones 

1542
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I have received & sent many Treatboxes which are lovely thoughtful little boxes of joy. They can be a bit expensive for what they are but they are nice as an occasional surprise for someone. They ar... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Iv actually bought this little box for my friend as it’s her 40th birthday n with me also not knowing what’s inside, it will be even more special & a surprise to see what she actually gets in her litt... Ver más

Valorada con 5 estrellas sobre 5

I love Treatbox! It’s a go to for gifting for my family and friends and I have always had rave reviews from those whom I send them to. I also buy my daughter the Treatbox advent calendar every year an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really easy to navigate website and clear instructions. Prices are really reasonable and the gift arrived really quickly and perfectly!! I’d always recommend these guys 🤍 P.A it’s such a beautiful p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos
  2. Proveedor de regalos corporativos

Escrito por la empresa

A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 96% de las opiniones negativas

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4,6

Todas las opiniones

(1542)

395 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I bought for both a friend who was…

I bought for both a friend who was going through a rough time and for my husband for Father's Day. Both arrived promptly, well wrapped, well put together and simply gorgeous...it's never any different from TreatBox!

12 de junio de 2026
Opinión espontánea
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Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, have used it a few times to send care packages to friends! Great selection of quality items and a very good price too!
Would highly recommend!

30 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Such a wonderful present idea!

I received a Treatbox for one of my previous birthdays and I loved it so much, I wanted to gift one. The recipient absolutely loved it! I will be ordering another one for an August birthday. Packaged beautifully, every gift in the box is gorgeous, excellent service too.

10 de junio de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Teresa,

Thank you so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved your Birthday TreatBox so much! We are so glad to hear that the recipient also loved their TreatBox. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

thoughtful gifts

amazingly presented box with my exact message in the card. my sister absolutely loved it. the options are all so thoughtful, delivery was more than on time and perfect even down to the wrapping inside❤️

7 de junio de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

A colleague had received a letterbox…

A colleague had received a letterbox cookie and cocktail, I was so impressed I couldn’t wait to buy one for someone special!
Treatbox helped me no end to choose a perfect personal cookie and fabulous cocktail, I can’t wait for my friend to receive this gift !
I will always use your wonderful gifts snd service x
I’m truly grateful and so impressed x
Thank you Molly at Treatbox x

6 de junio de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

I’m surprised I hadn’t come across…

I’m surprised I hadn’t come across TreatBox sooner! I absolutely love it. The website is so easy to use, and I really like how you can select items that are perfectly suited to the person you’re buying for, making each gift feel truly personal.

The range of products is lovely, and the personalised touch makes all the difference. Delivery was quick, and their customer service was excellent too. I forgot to add a personalised gift note to my order, but after contacting them, they responded quickly and added it for me without any hassle.

Overall, a fantastic experience from start to finish. I love the site and will definitely continue using TreatBox in the future. Highly recommended!

3 de junio de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Fantastic gifts for both my daughters…

Fantastic gifts for both my daughters birthday and the start of her exams.

22 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

We haven’t officially gifted this yet…

We haven’t officially gifted this yet to look properly BUT I couldn’t resist a sneak peak and the contents are beautifully wrapped. I love this idea of surprise treats and trying new things. The pastel coloured shred and confetti sets it off lovely.

22 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Lovely 🥰 gift for my sons girlfriend

Lovely 🥰 gift for my sons girlfriend

15 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Gilly,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that your TreatBox was a lovely gift for your Son's Girlfriend, we hope she loved it!

It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

I’ve ordered the advent box looks…

I’ve ordered the advent box looks amazing easy to sign up and pay in instalments can’t wait

25 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Susan,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so excited for you to receive your 2026 24 Day Advent Calendar, we really think that this year's is amazing!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Great items/box

Great items/box
Slight problem which was dealt with expertly and swiftly and would 100%recommend
Always happy with my orders
Thanks

4 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Great little box it brightened up my…

Great little box it brightened up my daughter’s day ready for exams 👍🏻

Had a problem with Royal Mail delivery but treat box sorted fantastic 👍🏻

11 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Amazing quality gifts and the pyjamas…

Amazing quality gifts and the pyjamas are 10/10

22 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.
Thank you for making our day! TreatBox 💗

Valorada con 5 estrellas sobre 5

The treat box was perfect for the… SATs exams

The treat box was perfect for the occasion I needed! The quality of the items were as described! The overall look was great. Easy to pick, order and delivery was quick!
My daughter said it was the best gift ever! So overall I am very happy with Treatbox and will order again.

10 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

My niece loved her treat box

My niece loved her treat box ahead and it gave her a welcome distraction from her exams. It’s a great way to let someone know you’re thinking of them :)

8 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Daughter loved this

Daughter loved this, just the thing to make them smile through their exams

6 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 1 estrellas sobre 5

Awful customer service - lost box and no refund or replacement

After spending >£120 in one week. They sent my son’s exam box with a Liverpool address to London.
!!??? Their system Changing the postcode ? Inexplicably customer service says that’s my fault? How would I know a random London postcode I never seen before and not my Liverpool uni sons address. Refused to refund. Refused my partial refund. Refused to resend the box to my son who was expecting the box and sitting his exams.
Penny minded customer service- I would have been loyal customer. Woeful
Save yourself and buy from elsewhere for assurance that your gift gets delivered!!!

8 de mayo de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Sarah,

We’re very sorry to hear how disappointed you’ve been by this experience, especially as the order was intended for your son during his exams.

After reviewing the order and previous correspondence, the postcode entered at checkout unfortunately did not match the Liverpool address provided, which meant the parcel was automatically routed to the linked London address through the shipping system.

As explained by our customer service team, we do provide a 30-minute window after an order is placed for any address amendments or corrections, and this information is included within the order confirmation email.

While we completely understand your frustration, our team did try to help where possible and also added TreatBox points to your account as a gesture of goodwill.

We’re genuinely sorry this experience left you feeling disappointed and wish your son lots of luck with his exams.

Thank you so much - TreatBox 💗

Valorada con 5 estrellas sobre 5

Beautiful box packed with love ❤️…

Beautiful box packed with love ❤️ handwritten note added a special extra to the order. My daughter loved it ❤️ thank you 😊

1 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 1 estrellas sobre 5

Personalised messages ruined

After emailing twice and complaining that my orders to daughters Zara and Isabella were given the wrong personalised message, it was just then just thrown back at me saying I had the orders muddled. Why would I send a message for Zara, addressed to Isabella and a message for Isabella addressed to Zara??? Surely a human is checking these orders?

4 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Liz,
We’re so sorry to read your message and to hear how disappointed you felt when the boxes arrived. We completely understand how meaningful the personalised messages are, especially when you were sending love and encouragement to your daughters during such important moments.
TreatBox is a very small team, and every single gift message is handwritten by a real person with so much care and attention. When an order is placed using Split Shipping, the system sends them through to us as two separate orders rather than one order containing two different boxes. Because of this, our team handwrites the messages exactly as they are submitted at checkout for each individual order.
After reviewing your order, we can see that the messages were written exactly as they came through to our team, although we completely appreciate why this felt upsetting when the gifts arrived.
We never want anyone to feel let down by a TreatBox, especially when it has been sent with such thoughtful intentions behind it, and we’re truly sorry this experience left you feeling disappointed.
Thank you so much - TreatBox 💗

Valorada con 5 estrellas sobre 5

Ordered a good luck in your exam treat…

Ordered a good luck in your exam treat box for my daughter's GCSEs. The packaging was immaculate, and all contents were of a high quality. My daughter loved it ❤️

5 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

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