Tropical Wholefoods Opiniones 

218
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delicious fruits They came promptly and were well packaged. We use them for snacking and baking and keep a ready supply. It is great to be able to buy these sundried fruits, without preserv... Ver más

Valorada con 5 estrellas sobre 5

There aren't enough superlatives to praise Tropical Wholefoods adequately! Simply put, they're perhaps the best company and bunch of people I've ever had the pleasure of dealing with. They produce a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Tropical Wholefoods for many years, initially as a teacher, taking children to their factory unit. The quality of dried fruits is excellent, at a reasonable price. Delivery is always quick a... Ver más

Valorada con 3 estrellas sobre 5

I cannot fault the delivery which arrived well before scheduled day, nor the pineapple which is good and for which I'd have given 5 stars, except that the dried fruit were in 2 plastic bags, one bag c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia

Información proporcionada por diversas fuentes externas

The home of Fairtrade and Organic dried fruits, nuts and snack bars. We have won lasting markets for developing country farmers for more than 20 years. We pay fair prices in advance, develop and market farmers' products, run our own UK factory and share useful technology and experience with our overseas partners.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(218)

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Valorada con 5 estrellas sobre 5

Superb!

Package arrived quickly and in perfect condition, as always, great courier service:) The fruits (banana, pinaple and apricots) are fresh and delicious! I’m a huge fan of TropicalWholeFoods and hope they will continue with their bussiness and quality for many, many years to come. Thank you!

11 de mayo de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

For DPD being as rubbish as usual (but…

For DPD being as rubbish as usual (but Tropical Wholefoods did choose to use DPD)

13 de abril de 2018
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you for your review. I'm so sorry to hear about your dissatisfaction with the courier service provided. In an effort to ensure we provide the same top notch service from the start of the order process until delivery, while still offering free delivery in the UK, we have trialled many courier services over the years. We've found that, overall, DPD provide a better and more convenient service to most of our customers. We do accept that they won't be perfect on every occasion though, and I apologies on their behalf for any inconvenience caused to you. We have the option of using Royal Mail on orders under 1kg. If this is a preferable option for you, please contact us when placing your next order so we can ensure your order is handled accordingly. Thank you for your continued support of Tropical Wholefoods.

Valorada con 3 estrellas sobre 5

I bought the dried mango

I bought the dried mango, you have to soak this to be able to eat it and it is quite bitter, this was very reasonably priced to other purchases I have made of dried mango

Not quite sure if I would purchase again

Chrissy P

12 de abril de 2018
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you for your review. Our best-selling mango is a ready to eat snack but yes, can absolutely be soaked in water, fruit juices or even alcohol if you're so inclined! There are thousands of varieties of mango but we primarily sell amelie variety from Burkina Faso, West Africa. It has a bright, vibrant colour and a tart and tangy taste loved by the Burkinabe for its full flavours. We also sell brookes variety which is more pale in colour with a subtle sweet flavour. This may be more to your liking - unfortunately, we're currently out of stock due to a harvest failure but hope to be back in stock by Autumn. Thank you again for your support of Tropical Wholefoods.

Valorada con 4 estrellas sobre 5

Excellent except for lack of dispatch notification

My two orders have been delivered promptly, exactly as ordered, and appropriately packed. I also appreciate that I've received absolutely no marketing spam from them. I would give 5*s except for the lack of dispatch notification, although the order process does make it clear there won't be any. Any indication of delivery timeframe would be helpful. Smaller order arrived by surprise Royal Mail. Larger order via DPD (the best courier in my opinion) with notification at 10:20 that the delivery window was 11:00-12:00; without the standard forewarning this was useless. However, for the great products, ethics and otherwise smooth order process, I expect to use this company again.

26 de marzo de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

I bought the roasted apricot kernels…

I bought the roasted apricot kernels for the first time. As I had not tasted them before I did not know what to expect. They are generally pleasant and sweet tasting, however in each small portion I have come across the most bitter flavour I have ever tasted! It would ruin the taste in my mouth. There are at least 2-3 bitter kernels in each small handful I have been consuming each day for the past week. I have read about the potential health risks of consuming bitter apricot kernels which is really worrying. I would not buy this product again. I will however continue to purchase dried fruits from Tropical Wholefoods.

24 de marzo de 2018
Opinión espontánea
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Respuesta de Tropical Wholefoods

Hello Yasmin, sorry for the delay in responding to you. We take customer complaints and the quality of our products very seriously and would appreciate some more information from you in regards to your purchase. Can you please contact rachel@tropicalwholefoods.com to discuss this issue further? Thank you and thank you also for your continued support of Tropical Wholefoods.

Valorada con 5 estrellas sobre 5

All good

I have purchased items from tropical wholefoods several times. The products are always great. The service as always quick.

18 de marzo de 2018
Opinión espontánea

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