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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

During the purchase on the website their are proudly advertising that their product are made in UK. When we received our riding luggage, on the label, it is marked as made in China. What a shame, we w... Ver más

Valorada con 1 estrellas sobre 5

Apparently Trunki have stopped providing spare parts for their scooters due changes to warehouse setup. As a result I have no option but to throw away a scooter which just needs a small nut for the... Ver más

Valorada con 1 estrellas sobre 5

With 14 years experience within the customer service sector, Trunki ‘support team’ is probably the worst I’ve encountered. Really quite unprofessional and brash. For parents ordering things for th... Ver más

Valorada con 5 estrellas sobre 5

we love our dinosaur trunki ride along. last holiday it was a lifesaver as it kept my son happy and busy during the prolonged flight delays. If you have a toddler, please do yourself a favour, get a t... Ver más

Información sobre la empresa

  1. Tienda infantil

Escrito por la empresa

Trunki kids travel accessories are the simple solution for easy kids travel. Trunki have ride on suitcases, kids travel neck pillows and much more!


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,4

Todas las opiniones

(60)

10 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor quality and customer care

I bought a trunki suitcase. It broke within the 12 month warranty period. Emailed to request a replacement multiple times. Have been ignored to date. Contact number on website doesn’t work and redirects to email address. Absolute scam artists

5 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

SO DISAPPOINTED.

Awful experience, returned my item over a month ago and no refund. I have emailed over 7 times and had no response to emails, they also have no phone number. Absolutely shockingly ridiculous customer service. I had to start a dispute with my bank over the transaction. AVOID LIKE THE PLAGUE. ABSOLUTELY AWFUL.

31 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware if Purchasing a Trunki Scooter

We purchased a Trunki Scooter for our little boy approximately 2 years a go, we picked this particular scooter which was much more expensive than the others in Halfords as we were fans of the brand as our little boy already had a suitcase. I noticed that the front set of wheels of the scooter were falling to the right and realised that the front spring had snapped. I contacted Trunki to purchase a new spring, I was referred to Halfords as Trunki don't appear to have anything to do with the product other than have their name on it. Halfords will only replace broken in-warranty scooters, there are no spares available. This means a Trunki scooter becomes a throw away item the minute a small part fails when it is out of warranty. Its sad when a company markets and sells a product, that is nothing more than scrap at the end of its warranty period if a £2-3 part fails, hardly what I would consider durable and fit for the purpose.

1 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My daughter loves her trunki

My daughter loves her trunki. She loves to pack things into it. We can’t wait to take it on holiday we’ve been practicing pulling her round in the garden it will be ideal for the airport. Perfect size for all her entertainment and snacks.

28 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We absolutely love our Trunki! It’s a must have!

We absolutely love our Trunki! They are so hard wearing and it was delivered in no time at all! It’s perfect for every get away. My little one loves riding it at the airport, but also fills it with toys and takes it to her grandma’s house on a normal week. If your little one has their own suitcase It gives them a sense of ownership, which I love!!!

27 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We love trunki products

We love trunki products. We always take the ride on suitcases away with us. We love the fox reins too. We take the toddle pak swimmimg and its fab and we love the backpacks and lunchbox too!

26 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We absolutely love our Trunki

We absolutely love our Trunki. Our daughter loves being able to sit on it and be pulled around the airport and she also loves to pull it herself. It's great for us when small legs get tired to not have to carry her too.

23 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My child really likes trunki

My child really likes trunki, and it goes with us on every trip. it fits enough children's things and there is also fun at the airport. everything is easier with trunki. I also like the quality of the product, so I recommend it.

26 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love love love 💗

Absolutely love my trunk I recently bought for my 3year old daughter and she is over the moon with it. Will definitely be buying more and the scooters look great!

26 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love all of Trunki products!

Love all of Trunki products!
The suitcase is the perfect size for my little one to take away and doesn’t take up much boot space.
Also love their reins, such cute designs!

21 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My son absolutely loves his Trunki

My son absolutely loves his Trunki. He likes to pack his own suitcase as it makes him feel grown up. It was great to take on the aircraft when we went on holiday as my son could sit on top of the Trunki and we wheeled him around the airport to save his legs getting tired. Delivery was quick, will definitely order from them again.

25 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We love each of our Trunki purchases we…

We love each of our Trunki purchases we have made be it out foldable bike and scooter, or Trunki cases, our snack boxes, our travel pillow or our reins. They really do fantastic quality products that make life as a parent easier

24 de junio de 2023
Opinión espontánea

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