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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The survey and the installation was very smooth with open ended discussions. Having the softener installed has really been a blessing and the overall costs actually tips off when you factor in the... Ver más

Valorada con 5 estrellas sobre 5

I’ve been ordering my salt from UK Water Softeners for the last 20 years. Always deliver on time. All my family members have had their water softeners fitted with these guys too. I would always recomm... Ver más

Valorada con 5 estrellas sobre 5

Very efficient and helpful company. Andrew fitted our new water softener yesterday. He came on time, was a very clean worker. It wasn’t an easy job because of pipe work so took a bit longer than usual... Ver más

Valorada con 5 estrellas sobre 5

Thoroughly impressed with the service provided by UK Water Softeners. Sarah was very knowledgeable and helped us decide which softener machine to choose. We never felt pressured during the... Ver más

Información sobre la empresa

  1. Proveedor de equipos de ablandamiento de agua
  2. también en la categoría
  3. Proveedor de filtros de agua
  4. Servicio de reparación

Escrito por la empresa

UK Water Softeners is a family run business since 1995 They have over 10,000 customers in Surrey, Hampshire, and Berkshire UK Water Softeners offer the complete service from no obligation surveys, Installation of your water softener, and aftercare which includes a reliable salt delivery service. Everything UK Water Softeners do is to the highest standard, in workmanship and in parts used to fit your water softener whilst providing the best customer service to their customers which really comes through in their online reviews. They specialise in Twin cylinder, Non-Electric, Block Salt Water Softeners, like the TwinTec S4, manufactured by Harvey Water Softeners Ltd (established over 40yrs), and the Infinity T4 water softener which is manufactured by Kinetico (established over 50 years). The majority of their Water Softeners come with 10-year parts and a 2-year labour warranty. The plumbers are trained and have worked for the manufacturers, with over 30 years of experience installing water softeners. They are considered the best plumbers in their field as well as being very courteous in your home.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

295 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(295)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Definitely a five star!

Definitely a five star!! Very good experience with UK Water Softeners ( a family business) in term of their sales process, order and installation. Highly recommended !

3 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Focus and Service

Excellent customer focus and service, going the extra mile to satisfy our requirements. Great product, we are very happy with our water softener and filtered water solutions, the UK Water Softeners team even surprise us with a delivery of the additional packs salt way in advance of what was planned.

Highly recommended for your water needs!

19 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience.

Straightforward sales person (Sarah) - not pushy at all, just answered all my questions directly and honestly. Installation was complicated due to the strange configuration of my extended property (odd mains pipe location), but was achieved by the end of the day. Really happy overall with the products I received and the service.

19 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I will give 100 out of 5 stars if system allows

I will give 100 out of 5 stars if system allows.
This means the job was extremely great. It was a long story and my job was last for almost 2 months, because something bad luck happened. But the experience was superb.
To keep the story short.
I installed water softener, quooker tap and its filter. Steve helped on the installation and all done perfectly. Bad luck happened that my pipe was blocked after the job. We have no clue but I agreed that it was not because of the softener installation. The team still helped me finding solutions and coming over and over many times to help. Finally got a workaround for the problem.
To sum up, Steve’s pipe arrangement was glorious. My pipes were messy, and they are now very tidy after Steve’s help.
Sarah explained the products and services clearly and no hard-sell. She was very helpful, proactive and promptly followed up.
Andrew helped liaising and kept his promises on following up and calling back.
The job was done very well, and most importantly, UK water softener saved me when I was struggled. This was a beyond expectation service that I could never find in anywhere!

17 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good choice on UK Water Softeners

Very professional and efficient installation. Sarah and Pete well communicated with us before works start and explain clearly the pros and cons of the different softener location for us to choose. PETE is a very knowledge plumber and know very well every steps of the installation . I have no doubt to recommend UK Water Softeners to those interested.

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from initial sales contact & demonstration through to fitting. Very efficient and helpful, offering different options to get the best installation for us.
Very knowledgeable and personable.

20 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Water Softener Company

I searched for several water softener companies. Thanks to my friend Minnie for recommending this company to me. Sarah came to my house and gave us a detailed explanation and review, and gave us suggestions as there were some restrictions. I was a little worried at first, but it was completely unnecessary!
On the day of installation, engineer Pete arrived on time and everything went very smoothly, he worked quickly and efficiently and highly technically, he did an excellent job.
This is a great team and I highly recommend them.

13 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

The experience is fantastic overall. Sarah has answered all my questions patiently and clearly. The installer is apparently experienced and showed high level of responsibility to his work. Would definitely recommend if you are considering to install a water softener

10 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Very prompt service, clean and tidy job, great after sales support, good prices. What more can you ask for. I highly recommend them.

28 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Harvey Water Softener Installation

I got new Harvey TwinTec Water Softener installed via UK Water Softeners. Sarah was very helpful and quick to respond to all my queries initially. She came around and explained the whole process very nicely. Steve came sharp on time on installation day. I found him very professional, knowledgeable and meticulous. He explained the whole process nicely and answered any queries I had. it's been few days and I already notice the difference in my skin. I would highly recommend.

26 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend.

Just a very pleasant, honest, straightforward experience from sales visit to install. Family-run and it shows. Within 2 days I can feel and see a huge difference, especially with clothes, (cleaner) hair and skin feel silkier, and the black plastic and ceramic dishes are shinier coming out of the dishwasher. So glad I took this step.

18 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service from Andrew

Superb service from Andrew. His attention to detail and communication was brilliant. He was able repair our old water softener, which has saved us the cost of purchasing a new unit. Would highly recommend.

15 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Water softener installation

The company helped installing a water softener together with kitchen water tap, drinking water filter and drinking water tap. The installation was quick in 1 day and excellent with professional advice on how the pipework to be done between the utility room and kitchen.

27 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient, helpful service

Great help from Andrew and Carl sorting out a problem with our water softener. All dealt with efficiently and quickly. Excellent customer service with our regular salt orders too. Would definitely recommend this company.

15 de abril de 2023
Opinión espontánea

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