UKPackaging.com Opiniones 

1284
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

At Pre-Loved Models we get all of our packaging materials from UK Packaging. They have everything we need and the range of sizes for the cartons is second to none. We are based at the top of Scotland... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

We were disappointed that we took delivery one week after the order was placed. After ordering online and taking payment one of the items was out of stock and placed on a back order after having paid.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed a first order recently and will be back. Fast delivery, packaging arrived wrapped in cardboard (not plastic like my usual supplier!) and was well protected. Aside from the fact that it’s more... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, despite changing our delivery requirements and needing an earlier delivery, UK packaging were straight on it and promptly advanced the delivery to meet our need. 5 star service, wel... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros para empaquetado
  2. también en la categoría
  3. Empresa de empaquetado
  4. Maquinaria de empaquetado
  5. Tienda de embalaje
  6. Tienda de suministros de oficina

Sobre UKPackaging.com

Escrito por la empresa

We are one of the leading on-line suppliers of packaging materials in the UK. Our mission is to consistently offer our customers the widest range of innovative packaging and related products at the lowest cost. Our Midlands-based Distribution Centre stocks over 2500 product lines and we deliver next working day to both commercial and residential addresses. We are proud of our prompt next day delivery service and helpful customer service team. If you place your order before 4pm Monday - Friday, your order will be packed and dispatched same day.

£25 Off Any Order Over £250
Use Code 25OFF At Checkout

  • Free Delivery on Orders Over £75
  • Bulk Volume Discounts
  • Next Day Delivery Available

Cardboard
Boxes
Bubble
Wrap
Strapping
Kits
Jiffy
Bags
Pallet
Wrap
Polythene
Packaging

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 78% de las opiniones negativas

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4,4

Todas las opiniones

(1284)

180 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great products and fast delivery

Great products and fast delivery. Will choose them again for the next order.

12 de mayo de 2026
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Respuesta de UKPackaging.com

Thank you! We’re glad you’re happy with our products and delivery. We look forward to your next order.

Valorada con 1 estrellas sobre 5

Product quality has degraded

I purchased the clear bubbly Jiffy bags - and the product quality is totally different from previous orders.

The self adhesive side - doesn’t come off the plastic and they tend to rip. We have tried about 20 different bags and all have the same problem - we would be returning these

12 de mayo de 2026
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Respuesta de UKPackaging.com

Thank you for your feedback, and we’re very sorry to hear about the issues with the bags.
This is not the standard we expect, and we apologise for the inconvenience caused. We will contact you by email shortly to resolve this for you.

Valorada con 5 estrellas sobre 5

Good product

Good product, well packaged

8 de mayo de 2026
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Respuesta de UKPackaging.com

Thank you! We’re glad you’re happy with the product and packaging.

Valorada con 5 estrellas sobre 5

Placed a first order recently and will…

Placed a first order recently and will be back. Fast delivery, packaging arrived wrapped in cardboard (not plastic like my usual supplier!) and was well protected. Aside from the fact that it’s more eco friendly and I don’t have bins full of plastic bags, I can also re use the cardboard packaging. Will absolutely be back! Thank you.

Would be amazing if you could stock cardboard sheets too, so I don’t have to use a separate supplier for those.

3 de mayo de 2026
Opinión espontánea
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Respuesta de UKPackaging.com

Thank you so much for your feedback! We’re really pleased to hear you were happy with the delivery and eco-friendly packaging. We also appreciate your suggestion about cardboard sheets — we’ll certainly take that on board. We look forward to welcoming you back soon.

Valorada con 2 estrellas sobre 5

Avearge products at best underlined by very poor customer service

I used UK Packaging for around two years up until the end of 2025, but unfortunately, almost every order seemed to have some sort of issue — whether that was late delivery, incomplete orders or poor product quality. Communication from the sales staff was also very disappointing and completely lacking when problems arose, emails unanswered and mostly ignored.

I have since moved to another supplier whose name you might fly on a windy day, and the difference in both service and pricing has been vastly superior.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de UKPackaging.com

We’re really sorry to hear about your experience and appreciate your feedback. This isn’t the standard we aim for, and we’ll be using your comments to improve. Thank you for your past support, and we wish you all the best moving forward.

Valorada con 5 estrellas sobre 5

Easy to re-order supplies

Easy to re-order supplies. Always arrives quickly too.

24 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your kind review! We’re glad you find re-ordering easy and delivery quick.

Valorada con 5 estrellas sobre 5

Good service

Quickly gave me options for an out of stock product via email. Sometimes pricey but you get a great service and quality. Delivery is fast and reliable too.

29 de abril de 2026
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Respuesta de UKPackaging.com

Thanks for your kind review. We’re glad the options, service, and delivery met your expectations and truly appreciate your support.

Valorada con 5 estrellas sobre 5

Delivery on time and well wrapped

Delivery on time and well wrapped. Although I was out at the time of delivery it was left in a suitable place

28 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your feedback — we’re pleased to hear the delivery arrived on time, was well packaged, and safely left in a suitable place.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, good prices and fast delivery.

24 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your kind feedback — we’re pleased to hear you were happy with our service, pricing, and delivery.

Valorada con 4 estrellas sobre 5

Original order was delayed and was…

Original order was delayed and was offered an alternative, which could be delivered the next working day.
Overall happy with the service received

23 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your feedback. We appreciate your understanding regarding the initial delay and are glad we were able to offer a suitable alternative with next working day delivery. We’re pleased to hear you are happy with the overall service and thank you for choosing us.

Valorada con 5 estrellas sobre 5

Excellent purchase

Excellent purchase, no hassle just as I would have expected

23 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your feedback! We’re glad you’re happy with our service.

Valorada con 3 estrellas sobre 5

unhappy with the box quality

I ordered a variety of boxes to check (4-6 designs in around 20pcs each), all of which were so paper-thin cardboard that I cannot use them for any packages going abroad.
I have ordered single-wall cardboard boxes elsewhere before and they were twice as thick! I was looking for a new supplier, but surely this ain't it.

I contacted customer service (had to chase them up) and was asked to pay for courier return shipping for such a large parcel! Truly unhappy.

20 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your feedback. We’re sorry to hear that the box quality and the return experience did not meet your expectations. Your comments have been shared with our team so we can review both the product and our customer service process.

Valorada con 5 estrellas sobre 5

The first time user

The first time using UK packaging was efficient and friendly.

20 de abril de 2026
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Respuesta de UKPackaging.com

Thank you! We’re glad your first experience was positive.

Valorada con 5 estrellas sobre 5

Happy:)

Second time ordering from this company, I use them for cardboard boxes and bubble wrap and have had a positive experience!

16 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your continued support! We’re glad to hear you’ve had another positive experience with us.

Valorada con 3 estrellas sobre 5

My order got dealt with quite swiftly

My order got dealt with quite swiftly, but i was wondering when my goods was going to get delivered a couple of days after my expected delivery date. After then calling to enquire about the delay, the team quickly dispached my goods which arrived the following day

16 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your feedback. We’re glad to hear that your order was dealt with swiftly once you got in touch, and we apologise for the delay prior to that. We appreciate your patience and are pleased your goods arrived the following day.

Valorada con 1 estrellas sobre 5

I ordered 11 days ago and can't reach…

I ordered 11 days ago and can't reach anyone at the customer service. My order did not arrive.

25 de abril de 2026
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Respuesta de UKPackaging.com

We’re sorry for the frustration caused. Our customer service team is available Monday–Friday, 8:30am–5:00pm on 0345 8800 355 or info@ukpackaging.com. According to courier tracking, your order was delivered on 20/04. We will contact you by email to provide the full delivery details and assist further.

Valorada con 3 estrellas sobre 5

Slow dispatch

Not the best quality, rough edges and a bit squiffy. Main problem was slow shipping. Ordered on a Monday, 2-4 days delivery. No sign after 7 days, rang them to chase, seems they weren't dispatched till Friday. However did arrive on the Monday 7 days.

17 de abril de 2026
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Respuesta de UKPackaging.com

Thank you for your feedback. We’re sorry to hear about the quality concerns and the delay in dispatching your order. We appreciate you raising this and will use your comments to help improve both our products and delivery service.

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