Account Manager, Georgia was helpful and responsive. We found a great A-board option with our store branding and even when there was some confusion, they worked with us to get everything sorted and r... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve had a really positive experience with UK POS. Whenever I need help, Georgia is always so friendly and helpful. She’s very patient and always takes the time to help me navigate everything, answe... Ver más
I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... Ver más
La empresa ha respondido
The display units we bought are great - they look really professional and will make our work really stand out. The 5 stars however are mainly for the staff at UK POS. From the purchasing team wh... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions
Información de contacto
Horsfield Way, SK6 2TD, Bredbury, Reino Unido
- www.ukpos.com
4,6
Excelente
225 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dishonest!
Ordered two A0 acrylic poster holders. Paid £12 for next day delivery. The day they were due, I get an email to say they are out of stock, but no mention of estimated delivery. Checked their website and they were still showing as in stock. When I called, was told they wouldn’t be in until the end of August (it’s June)??? Asked for a refund which I had to speak to accounts about and when I mentioned that they were still available to order on their website I was told that was nothing they could do about it, but how can they still be taking people’s money and letting them pay for next day delivery. How is that legal?
1 de julio de 2020
Opinión espontánea
Respuesta de UK POS
Many thanks for your valued feedback.
Please email sales@ukpos.com with your order reference, we can look into this further.
Kind regard
UK POS
great customer care team
Initially i had a problem with some COVID screens being a bit flimsy and bending. I contacted the customer care team who were happy to help. I send them a photo of the faulty screens and within a couple of hours they had arranged a new set to be made up. I am also pleased that they had taken in to account the slight design flaw and had added reinforcement strips to the new screens. Cant fault them at all.
with reference to some of the comments on here, allot of the stuff is made to order such as these screens, we had paid extra for the fastest delivery service but understood that there was a back log of orders to get made. we waited 3 days from order to delivery so I am happy with this.
Thanks again
25 de junio de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback.
We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749.
We look forward to hearing from you soon.
Kind regards,
UK POS
Poor delivery
Placed my order on the 27th May for a sneeze guard on an economy delivery of 3-5 days so my delivery date unconfirmed should've been 01/06 - 03/06. called them on the friday 5th and they apologised and said they will upgrade to next day delivery to arrive on Mon 8th. rang again on Monday and they said it had only been upgraded today to be delivered on Tuesday which is too late now.
It'll be 13 days IF it gets delivered tomorrow.
8 de junio de 2020
Opinión espontánea
Respuesta de UK POS
Many thanks for your valued feedback.
The advertised lead time on the website 7-10 working days due to the unprecedented demand on all businesses requiring Social distancing and Hygiene equipment.
The delivery service selected and paid for is 3-5 working days however we upgraded the delivery to a next working day as a gesture of good will.
The goods were dispatched on Monday 8th June for delivery on Tuesday 9th which has been signed for.
Without upgrading your delivery we would have up until the 10th to dispatch and the couriers would have up until the 17th to deliver ( Within the 3-5 delivery service requested ) Apologies if this was unclear.
If we can be of any further assistance please do not hesitate to contact us on 0161 5168 749.
Kind Regards,
UK POS.
Very good service
Very good service, helpful with my inquiry on what to purchase for Covid 19. Recommended to other departments of my organisation who also then purchased screens from you.
8 de junio de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Great service and prompt delivery
8 de junio de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Fast efficient service and a great…
Fast efficient service and a great product at an excellent price.
1 de junio de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Parcel damaged
1 de junio de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for your feedback. I am sorry to hear you have experienced an issue with the receipt of your products.
If you could please email mgreen@ukpos.com with more details regarding the products you have received we can take a look into this for you, Please accept our apologies for any inconvenience this may have caused.
Kindest Regards
UK POS.
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Fantastic service
1 de junio de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Really good product
Really good product, ordered lower cost poster stands to direct delegates to our rooms, They are sturdy and look professional.
Although the postage said 5 days they came the next day.
Very happy with everything.
12 de marzo de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
A fantastic company to do business…
A fantastic company to do business with, fast delivery, good prices and brilliant helpful staff. I highly recommend this company
3 de marzo de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Christina Serfling was a great help…
Christina Serfling was a great help processing my order at the correct price.
Thank you
Gary
26 de febrero de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Very helpful
James was very helpful - I made a small mistake on the order and he rang up to check it. Once rectify he put it through and it arrived a lot quicker than I expected. Very good from start to finish, I will definitely use again.
13 de febrero de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
STUNNING OUTSTANDING COMPANY 2ND TO NONE IN THE UK
FEB 11TH 2020
Once again you guys are simply amazing what can I say!!! {again!}
Ordered last night at 5pm!!! All the way down here in sunny Bournemouth, a parcel has now just arrived!!!!
How do you offer such exemplary service there way and beyond any other company in the UK!? Simply outstanding and second to none!
Will yet again be buying from you! Please let your management know they have a superb company;
Kind Regards Dave Burningham
11 de febrero de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
5 star service and product
I contacted UK POS on Wednesday, explaining that I need a 4" branded acrylic door sign made up and delivered to Ireland by the following Wednesday. Turnaround is usually longer, of course.
Wow, did they deliver!! The order process was swift and easy, art work upload easy and the staff that I had contact with were so helpful.
Best of all the order was delivered two days early, on Monday.
Door sign looks great to boot. 5 Stars from me!!
11 de febrero de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
What a joke of a company
What a joke of a company. I'm in the trade and needed A1 acrylic panels urgently as my usual supplier was OOS. I ordered x 6 and waited for delivery. I took the box with the panels direct to site and opened it only to find that x 4 of the panels had been delivered smashed. I contacted them and to their credit they apologised and said they would send the replacements out. This of course meant me having to return to the site a 120 mile round trip the next day. On opening the replacement box x 2 of the 4 replacements were smashed. I spoke with their management team and was told that on CCTV in their packing warehouse it was seen that the box was not properly packed for which they apologised and said they would send yet another x 2 replacement panels. In short, instead of having to visit site once, I had to visit the site 3 times. When I asked for compensation for their admitted errors of packing, they hid behind some clause in their supply which not having seen it probably states, CONSEQUENTIAL LOSS: 'if we **** up, its at your expense and we will not even try to correct our mistake.' not even a gesture, even though we admit that its our mistake.
Joke company.
28 de enero de 2020
Opinión espontánea
Respuesta de UK POS
Hi There,
Many thanks for your feedback.
This has been passed over to our management team along with your previous communications regarding the issues you have reported.
Kindest Regards,
UK POS.
Excellent service and a great product!
23 de enero de 2020
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
A good product and fast delivery
4 de diciembre de 2019
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Great service
Great service! Quick and happy to help.
Thanks guys!
4 de diciembre de 2019
Opinión espontánea
Respuesta de UK POS
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.